AB 350 Gaming K4 Problem
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=5391
Printed Date: 26 Dec 2024 at 6:52pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: AB 350 Gaming K4 Problem
Posted By: Feliplek
Subject: AB 350 Gaming K4 Problem
Date Posted: 21 Jun 2017 at 2:47pm
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" rel="nofollow - [URL=][/URL]System Config CPU: RYZEN 1500X STOCK MB: ASROCK AB 350 GAMING K4 MEM: G.SKILL FLARE X 3.200 BIOS: LATEST ONE ON SITE 2.60 If i dont use XMP Profile of the memory, the system works flawless, but if i enable xmp profile and select any freq, the system get on and off several time until get stabilize, did i get a bad motherboard? Already tested PSU, Memorys but dont have another MB to test... |
Replies:
Posted By: wardog
Date Posted: 21 Jun 2017 at 3:53pm
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Ryzen is designed with a pre-POST DRAM Training routine that while it performs does exactly what you describe. Keep it enabled. The system will begin to boot faster over a short time. |
Posted By: Xaltar
Date Posted: 21 Jun 2017 at 4:04pm
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Yup, this is normal behavior for ASRock's Ryzen boards, it will settle once the memory is trained. ------------- 
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Posted By: Feliplek
Date Posted: 22 Jun 2017 at 7:06am
| " rel="nofollow - Another question, now i cant use dual channel, i only get post using A1 B1 or A2 and B2, its already 10 min and dont post its normal? |
Posted By: Feliplek
Date Posted: 22 Jun 2017 at 7:25am
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" rel="nofollow - Well i give up it wont post 2400mhz dual channel, only single channel, but works 3200mhz after alot on off, this is the worst motherboard i had from asrock .... May i RMA this mobo or wait for an bios update? |
Posted By: wardog
Date Posted: 22 Jun 2017 at 8:57am
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Place the mem in slots A2 + B2(where they belong), clear the CMOS(battery out + jumper) for 10mins the rejigger both back. Apply power, going right into the BIOS, Load UEFI Defaults, Save and Exit, and here next either let it boot into the OS or enter the BIOS Please post back the results you see after performing the above steps. |
Posted By: Feliplek
Date Posted: 22 Jun 2017 at 9:34am
| I ll try thanks |
Posted By: Feliplek
Date Posted: 23 Jun 2017 at 6:05am
| A2 B2 arent the dual channel Only A1 A2 Or B1 B2 the single channel works fine A1 B1 or A2 B2 alreay reseted bios |
Posted By: Feliplek
Date Posted: 23 Jun 2017 at 6:09am
| The BIOS update are my hope because i dont know what to do ...my first i bought to my self after alot hard work and dont work |
Posted By: wardog
Date Posted: 23 Jun 2017 at 6:28am
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A BIOS reset and it wouldn't boot up at mem of 2133? IMO, myself not being physically present but over the 'net, it's one of two things. In no particular order, it's either you have a defective stik(s) of memory, OR you need to pull the processor, check for bent/missing pins, then assuming the pins are ok, re-seat it. AMD procs use pins and on occasion the processor doesn't get full and proper contact(s) in the socket. This isn't common but does happen every now and then. Test each stick of memory first as it's the easiest to do. Keep us posted please. |
Feliplek wrote:Posted By: Feliplek
Date Posted: 23 Jun 2017 at 6:50am
| The processor are ok, tested occt, memory tested , thr problem the pc dont boot if i put the sitcks on dual channel A1 A2 |
Posted By: Feliplek
Date Posted: 23 Jun 2017 at 6:55am
| The Same hapoeb on B1 B2 only works if use A1 B2 A2 B2 or one stick |
Posted By: wardog
Date Posted: 23 Jun 2017 at 7:10am
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That's my point. There is an issue. With both sticks installed in Single Channel, how much memory is seen in the BIOS _AND_ how much is recognized by Windows? |
Posted By: Feliplek
Date Posted: 23 Jun 2017 at 11:03am
| Both 16GB only works on single |
Posted By: Feliplek
Date Posted: 24 Jun 2017 at 7:37am
| " rel="nofollow - RMA? |
Posted By: wardog
Date Posted: 24 Jun 2017 at 9:03am
Sure. I guess. Did you ever get around to testing:
I ask that as knowing those two numbers may point to defective memory. In that case you waiting 2wks for an RMA only to put bad memory back on t and having the same problem. That'd be a waste of time.......... |
Posted By: parsec
Date Posted: 24 Jun 2017 at 12:48pm
First, what is the full model name/number of your memory? This is the way the memory slots and channels are configured on your board:  Putting the memory in the A1 and A2 slots is running it in single channel mode, not dual channel mode. The two memory channels are labeled A and B. Each memory channel, A and B, has two slots, A1 and A2 for one channel, B1 and B2 for the other channel.
Here I think you meant A1 and B1, or A2 and B2, is that right? If the memory is in A1 and B1, or A2 and B2, you are in dual channel mode.
What is really happening is if you put all 16GB in dual channel mode, one stick in the A channel, and one stick in the B channel, then the PC boots. If you put all 16GB of the memory in single channel mode, A1 and A2, or B1 and B2, then the PC does not boot, right? That is really what you have told us so far. If you go into the UEFI/BIOS, the Main screen, it will show you if you are using your memory in Single of Dual channel mode. What speed is the memory set to when it does not boot with both sticks in single channel mode? We don't know yet if your board has a problem with any of the memory slots. It is easier for the memory controller to work with one stick of memory in each of the two channels, than it is with two sticks in one memory channel. Ryzen memory compatibility is a problem, you might be able to use 8GB in one memory channel, but putting 16GB in one memory channel might not work. ------------- http://valid.x86.fr/48rujh" rel="nofollow"> 
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Posted By: Feliplek
Date Posted: 24 Jun 2017 at 1:05pm
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Yeah the pc works fine using the mode 16GB (8X2) IM SINGLE CHANNEL MODE, But dont work in DUAL CHANNEL MODE, Only works A1 B1 or A2 B2, if i put A1 and A2 or B1 B2 (suppose to be dual channel in this board) dont boot, but this memory are on QVL. First time i saw a board where it need to be side by side to activate dual. In bios using using A1 / free slot / B1 its saying single channel mode if i put the sitcks side by side i dont boot, after resef bios and trying using stock clocks (2400mhz) Edit: when using dual channel i cant acess bios too, PC turn on and off but already tried to wait 1 hour. yes when i use a1 b1 or a2 b2 shows single channel memory Model F4-3200C14D-16GFX I ll try to upload a picture. |
Posted By: Jm62383
Date Posted: 25 Jun 2017 at 12:43am
No. A2 and B2 are dual channel. The ONLY time u will be using A1 and B1 with this board is if you are running 4 memory sticks.
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Posted By: Feliplek
Date Posted: 25 Jun 2017 at 1:01am
| Im gonna try and post reply |