AMD Motherboards - Deep sleep mode is not working

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Deep sleep mode is not working

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=5447
Printed Date: 02 May 2024 at 11:29am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Deep sleep mode is not working

Posted By: woolcheng
Subject: Deep sleep mode is not working
Date Posted: 27 Jun 2017 at 1:54pm

My computer case's usb port has LED light.

So i want to turn off LED light when computer is shut down.

But my mainboard(ab350m pro4) didn't work deep sleep mode.

Please let me know how to turn off USB LED light when computer is shut down.

I am using Win10 64-bit OS and BIOS is 2.10

Replies:

Posted By: cuongphoenix
Date Posted: 27 Jun 2017 at 3:21pm

Check to see if Fast boot mode is disabled in Windows.
Try to upgrade the BIOS too, the up to date version is 2.50.

Posted By: ASRock_TSD
Date Posted: 04 Jul 2017 at 3:58pm

Dear woolcheng,

Greetings, this is ASRock TSD.

About your question, please follow below steps to finish the setting.

Step1: Please enter BIOS and set up Deep sleep to [Enabled]

( Path: BIOS > Advanced > South Bridge Configuration )

Then press F10 to save and exit.

Step2: Please change the setting as below and refer the following link.

Link: http://www.asrock.com/support/faq.asp%3Fid=408" rel="nofollow - http://www.asrock.com/support/faq.asp?id=408

( Control Panel > Hardware and Sound > Power Options > Choose what the power buttons do > Change settings that are currently unavailable > cancel the option [Turn on fast startup] > save changes )

After finishing above steps, the USB devices will not light up when shutting down the system.

Thanks!

All the best,

ASRock TSD