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X370 Taichi - LED ISSUES

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=5462
Printed Date: 23 Dec 2024 at 6:41pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: X370 Taichi - LED ISSUES
Posted By: Fiss
Subject: X370 Taichi - LED ISSUES
Date Posted: 29 Jun 2017 at 3:04am
Tried the Asrock RGB LED program to mess with the LEDS (not the CPU).

Now they are stuck on and I cannot disable them via the software or the BIOS (Bios said they are off...when they aren't).

Tried Clear CMOS button, Removing Battery, Uninstalling.

This is ridiculous as It's blinding me.



Replies:
Posted By: wardog
Date Posted: 29 Jun 2017 at 3:29am
" rel="nofollow - Was it operating correct before?


Posted By: Fiss
Date Posted: 29 Jun 2017 at 3:35am
Originally posted by wardog wardog wrote:

" rel="nofollow - Was it operating correct before?

It was operating perfectly before (though I only turned it on and off once).

I also tried moving to a different BIOS and it did not help.


Posted By: Fiss
Date Posted: 29 Jun 2017 at 3:50am
Now getting "List of Index out of Bounds (-17)"

When I try to change setting to APPLY TO ALL in RBG software.


Posted By: wardog
Date Posted: 29 Jun 2017 at 4:39am
Originally posted by Fiss Fiss wrote:

Now getting "List of Index out of Bounds (-17)"

When I try to change setting to APPLY TO ALL in RBG software.


Meh. You should contact tech Support now. I haven't seen that one before. Sorry.


Support Phone: 1-909-590-8308 Californis so PST, M-F)
Support Email:  mailto:support@asrockamerica.com" rel="nofollow - support@asrockamerica.com
http://event.asrock.com/tsd.asp


Posted By: Fiss
Date Posted: 29 Jun 2017 at 4:56am
Originally posted by wardog wardog wrote:

Originally posted by Fiss Fiss wrote:

Now getting "List of Index out of Bounds (-17)"

When I try to change setting to APPLY TO ALL in RBG software.


Meh. You should contact tech Support now. I haven't seen that one before. Sorry.


Support Phone: 1-909-590-8308 Californis so PST, M-F)
Support Email:  mailto:support@asrockamerica.com" rel="nofollow - support@asrockamerica.com
http://event.asrock.com/tsd.asp

Thanks for trying :/

Called Tech, apparently need an RMA.  




Posted By: wardog
Date Posted: 29 Jun 2017 at 6:43am
Originally posted by Fiss Fiss wrote:

Originally posted by wardog wardog wrote:

Originally posted by Fiss Fiss wrote:

Now getting "List of Index out of Bounds (-17)"

When I try to change setting to APPLY TO ALL in RBG software.


Meh. You should contact tech Support now. I haven't seen that one before. Sorry.


Support Phone: 1-909-590-8308 Californis so PST, M-F)
Support Email:  mailto:support@asrockamerica.com" rel="nofollow - support@asrockamerica.com
http://event.asrock.com/tsd.asp

Thanks for trying :/

Called Tech, apparently need an RMA.  




Try the AMD version before RMA'ing.

This is for the square Wraith MAX SR3 heatsink
http://www.coolermaster.com/amd-ryzen-wraith-max-rgb-software/
(Auto-download link)

I know. I know. CoolerMaster. That's where AMD sends you to download it probably because the heatsink assy. was CoolerMaster manufactured.

Note: You want one RGB control to be connected. Not both. Either the USB one OR the straight 4-pin one.

Also, if your motherboard has two RGBLED straight 4-pin connectors, try them both. Change while powered down, obviously. Duh....





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