Cannot Access Set Up
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=5504
Printed Date: 18 Jul 2025 at 10:13pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Cannot Access Set Up
Posted By: Arfer
Subject: Cannot Access Set Up
Date Posted: 04 Jul 2017 at 7:01am
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" rel="nofollow - [URL=][/URL]Z97 Anniversay.Have re flashed and removed previous clover partition and now have one disk one partition with Windows 10 running. Cannot change from legacy and cannot acces set up. Any ideas ? TIA |
Replies:
Posted By: parsec
Date Posted: 04 Jul 2017 at 10:31am
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Sorry but your description is lacking details. You "re flashed", the UEFI/BIOS? To a new version, or a re-flash of the same version? "Removed previous clover partition." By doing what, what procedure? Are you certain you removed all the system/boot partitions used by the Clover installation? So at one time, both Clover and Windows 10 existed on the same drive, but now only Windows 10? Or did you then install Windows 10 after removing the Clover partition? "Cannot change from Legacy." Did you install Windows 10 in UEFI mode? What did you use for the Windows 10 installation media? Which entry for the Windows 10 installation media in the boot order did you use for the installation? You cannot change to UEFI mode unless you installed Windows in UEFI mode. Partitioning of the drive is MBR or GPT? What option or setting are you using to change from Legacy mode? "Cannot access set up." If you are in Legacy mode, you would not be able to have the Ultra Fast, Fast Boot option set. But are you using the Ultra Fast setting? Pressing the Del key does not work for you? Does your keyboard use its own driver/software, that needs to be installed? Did you try installing and using the ASRock Restart to UEFI program, available on your board's download page? http://www.asrock.com/mb/Intel/Z97%20Anniversary/?cat=Download&os=Win1064 Clearing the UEFI/CMOS with the jumper on the board will reset and UEFI option settings that might prevent you from entering setup. ------------- http://valid.x86.fr/48rujh" rel="nofollow"> 
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Arfer wrote:Posted By: Arfer
Date Posted: 04 Jul 2017 at 12:47pm
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"Clearing the UEFI/CMOS with the jumper on the board will reset and UEFI option settings that might prevent you from entering setup." This is what I need to do but would neeed foolproof instructions if oyu would be so kind. Thanks so much for the reply. |
Posted By: Arfer
Date Posted: 04 Jul 2017 at 1:28pm
| To update I have done the jumper as advised on reboot I got a message that uefi was using defaults. However I am still presented with a black screen with mouse pointer when I try to get to settings either using the utility or using windows to reboot to uefi set up. |
Posted By: wardog
Date Posted: 04 Jul 2017 at 1:37pm
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You need that now deleted second 500MB partition for booting in/from/to UEFI. At this point I don't think even a Repair Install will replace that missing partition. You can certainly try but my guess is you need a fresh OS install. |
Posted By: Arfer
Date Posted: 04 Jul 2017 at 2:08pm
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The drive looks like this https://drive.google.com/file/d/0B5i2BKEGqlFFSEY2b0Rld3ZNZ2M/view And belarc reports this: Windows 10 Professional (x64) Version 1703 (build 15063.413) Install Language: English (United States) System Locale: English (United Kingdom) Installed: 10/04/2017 08:57:07 Servicing Branch: Current Branch (CB) Boot Mode: UEFI with Secure Boot disabled System Model Enclosure Type: Desktop Processor a 3.60 gigahertz Intel Core i7-4790 256 kilobyte primary memory cache 1024 kilobyte secondary memory cache 8192 kilobyte tertiary memory cache 64-bit ready Multi-core (4 total) Hyper-threaded (8 total) Main Circuit Board b Board: ASRock Z97M Anniversary Serial Number: E80-47049201101 Bus Clock: 100 megahertz UEFI: American Megatrends Inc. P2.10 05/27/2016 https://drive.google.com/open%3cid=0B5i2BKEGqlFFSEY2b0Rld3ZNZ2M" rel="nofollow - https://drive.google.com/open?id=0B5i2BKEGqlFFSEY2b0Rld3ZNZ2M |
Posted By: wardog
Date Posted: 04 Jul 2017 at 2:19pm
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I deleted the deleterious posts. Try an In Place Repair Install, which IIRC keeps your files but sadly you'd need to reinstall the/your programs. |
Posted By: Arfer
Date Posted: 04 Jul 2017 at 2:23pm
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And this from System Information... Processor Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz, 3601 Mhz, 4 Core(s), 8 Logical Processor(s) BIOS Version/Date American Megatrends Inc. P2.10, 27/05/2016 SMBIOS Version 2.8 Embedded Controller Version 255.255 BIOS Mode UEFI BaseBoard Manufacturer ASRock |
Posted By: Arfer
Date Posted: 04 Jul 2017 at 2:58pm
| I will give that a go. In the meantime thank you very much for your time and advice which I honestly very much appreciate |
Posted By: wardog
Date Posted: 04 Jul 2017 at 3:15pm
That's what we're here for. Thank You. Oh, good luck there. Keep us posted |
Posted By: parsec
Date Posted: 04 Jul 2017 at 6:56pm
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That is still strange you cannot get into the UEFI setup screen. Are you using a PC monitor, or a TV for a monitor? Some TVs don't work well as monitors. Your system information shows this: Boot Mode: UEFI with Secure Boot disabled So you seem to be in UEFI mode now, not Legacy mode. Are you using the Intel graphics, or a video card? As a test, remove the power connection to the Windows 10 drive, and see if you can get into the Setup screen. ------------- http://valid.x86.fr/48rujh" rel="nofollow">
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