AMD Motherboards - AB350 Pro4 video card is not displayed

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AB350 Pro4 video card is not displayed

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=5528
Printed Date: 19 Jul 2025 at 10:56am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: AB350 Pro4 video card is not displayed

Posted By: leeshongchi
Subject: AB350 Pro4 video card is not displayed
Date Posted: 07 Jul 2017 at 11:03am

Hi.The system has a video cards (GTX1060) on PCIE4. When connecting wd black ssd nvme M.2. Windows 10 64-bit does not display one video card.

But when working from another ssd through sata. Everything works perfectly.

Replies:

Posted By: Jm62383
Date Posted: 07 Jul 2017 at 11:46am

The second Pci-e slot is disabled if you have a NVME drive installed.

Posted By: ASRock_TSD
Date Posted: 07 Jul 2017 at 2:00pm

Dear leeshongchi,

Greetings, this is ASRock TSD.

Because of the H/W design and PCIe lanes allocation, if M2_1 is occupied, PCIE4 will be disabled.

Please refer to the Specification from the link below, (Storage)

http://www.asrock.com/MB/AMD/AB350%20Pro4/index.asp#Specification" rel="nofollow - http://www.asrock.com/MB/AMD/AB350%20Pro4/index.asp#Specification

With regard to this case, we would suggest installing the VGA card to PCIe2 slot and then verify if it could display properly with M2_1 occupied.

In other words, please only install one VGA card to the PCIe2 and your NVMe SSD to M2_1 slot to verify.

Thanks!

All the best,

ASRock TSD