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X370 Taichi Secondary Drives "Safely Remove"

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=5541
Printed Date: 26 Jun 2024 at 2:57pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: X370 Taichi Secondary Drives "Safely Remove"
Posted By: Kronos
Subject: X370 Taichi Secondary Drives "Safely Remove"
Date Posted: 10 Jul 2017 at 6:08am
" rel="nofollow - Hello all, 

Recently upgraded to the new Ryzen line with a 1700x and a x370 Taichi. Everything is working great, got a new NVME SDD and everything is running smoothly. 

However even with the "Hot Swap" option disabled in the BIOS I am still able to see my secondary drives appear in the Task Pane with the "Safely Remove Hardware" option on both drives. Any thoughts on how to proceed to get these drives not to show in this manner? I'm flashed to latest Version of BIOS, and all my drivers appear to be up-to-date. 

Any help would be very much appreciated. 

Cheers! 




Replies:
Posted By: datonyb
Date Posted: 10 Jul 2017 at 7:35am
i have the same rig with a samsung nvme
i do not have this issue

it seems its a driver issue

try both these options
download and install the asrock or amd chipset drivers
and see if your nvme vender has latest driver

it would appear that the generic windows driver for ahci/sata controller and/or the hard drive driver is the issue under win7/8/10 for this problem

https://www.tenforums.com/drivers-hardware/40204-how-can-i-stop-my-ssd-drive-showing-removable-drive.html" rel="nofollow - https://www.tenforums.com/drivers-hardware/40204-how-can-i-stop-my-ssd-drive-showing-removable-drive.html



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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: Kronos
Date Posted: 10 Jul 2017 at 8:27am
Originally posted by datonyb datonyb wrote:

i have the same rig with a samsung nvme
i do not have this issue

it seems its a driver issue

try both these options
download and install the asrock or amd chipset drivers
and see if your nvme vender has latest driver

it would appear that the generic windows driver for ahci/sata controller and/or the hard drive driver is the issue under win7/8/10 for this problem

https://www.tenforums.com/drivers-hardware/40204-how-can-i-stop-my-ssd-drive-showing-removable-drive.html" rel="nofollow - https://www.tenforums.com/drivers-hardware/40204-how-can-i-stop-my-ssd-drive-showing-removable-drive.html


Thanks for the post! However as previously mentioned, all my drivers are up to date, and also it isn't an issue with the nvme, but rather with the secondary drives (one HDD and 2 SSDs in RAID). 

Asrock does not have SATA drivers for the X370 line of boards, and also Intel drivers will not work because the board is not built for those controllers. 

While I am using the generic Windows drivers for the SATA, there doesn't appear to be anther option as it stands. 

Definitely feel free to correct me if I missed something. 


Posted By: datonyb
Date Posted: 10 Jul 2017 at 3:05pm
did you install either
the asrock chipset friver package (1000mb)
or the amd chipset driver package (500mb)

i used the amd pack and have no such issue
and i also have a ssd on the sata as well

the amd driver page also has the raid driver if needed


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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: wardog
Date Posted: 10 Jul 2017 at 3:51pm
Good call daytonb


The latest AMD chiset drivers:
http://support.amd.com/en-us/download" rel="nofollow - http://support.amd.com/en-us/download

all the way to bottom of that page.


Posted By: xethi
Date Posted: 10 Jul 2017 at 6:30pm
that happend to me until i noticed that the sata drive is connected to the last 2 which are different the the first 8 on the motherboard. when i switched it and rebooted no more safe to remove ssd.




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