Asrock x370 Killer Sli RGB LED Issue
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=5561
Printed Date: 17 May 2024 at 8:57pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Asrock x370 Killer Sli RGB LED Issue
Posted By: phantz
Subject: Asrock x370 Killer Sli RGB LED Issue
Date Posted: 12 Jul 2017 at 10:06pm
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Board : X370 Killer Sli BIOS : 2.50 CPU : AMD RYZEN 5 1600 OS : http://www.amazon.com/gp/search%3cie=UTF8&camp=1789&creative=9325&index=aps&keywords=windows%2B10%2Bpro&linkCode=ur2" rel="nofollow - Windows 10 Pro 64 bit APP : APP SHOP, A-Tuning v3.0.132.0, Asrock RGB Utility v1.0.21.0 I tried cmosclear and reinstall windows but it is still remain as Static White for the motherboard heatsink and unable to change it through bios and RGB utility. Tried submit for a support ticket through Asrock website, but it has been a few days and no feedback from them.
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Replies:
Posted By: parsec
Date Posted: 12 Jul 2017 at 11:51pm
Do you have any other components in the PC that have RGB lighting besides the board? We now know that different RGB control software used with different hardware can conflict with each other, unfortunately. If that is not the case, did you ever try removing power from the board for a while, as in several minutes? When you contacted ASRock support, did you receive an automated email response acknowledging your support request? We are aware of some problems with the support ticket system, and if you did not receive an automated response, your email address was not received properly by ASRock support (not your fault) so they are unable to respond. ------------- http://valid.x86.fr/48rujh" rel="nofollow"> 
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phantz wrote:Posted By: phantz
Date Posted: 13 Jul 2017 at 12:55am
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Hi, I have a Hue+ in my PC, but I removed them after i reformat my PC and try the Asrock RGB Utility.. Even after that it is still not working. I tried removed power from the board as well, for more than 30mins.. still with the same resuilt. I do received the automated email from ASrock after submitting the ticket.
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Posted By: Heuvanek
Date Posted: 06 Nov 2018 at 5:29am
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" rel="nofollow - Hi exactly same problem for me. Somebody have a solution ? |
Posted By: Heuvanek
Date Posted: 06 Nov 2018 at 6:34am
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I finnaly find the solution on this forum : Hey Guys, I found a way to fix the RGB lights on my board. Here is what I did:
1) I have installed ASRock RGB LED ver:1.0.24 application 2)
open cmd NOT powershell as an administrator (type "cmd" in search bar
right click & choose "Run as administrator" from the context menu) 3) go to RGB app installation folder by typing "cd C:\Program Files (x86)\ASRock Utility\ASRRGBLED\Bin\" 4) flash the RGB chip using the following command "wICPFLASH.exe /File=nu51_1.08" - this takes around 15 seconds.
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Posted By: rekamyenom
Date Posted: 26 Sep 2019 at 4:17am
| ...trying this now on my ASRock X370 Killer SLI, hope it works! |
Posted By: rekamyenom
Date Posted: 26 Sep 2019 at 4:24am
Hell Ya! It worked!!! I used RGBLED v1.0.41. Thank you so much!!! 
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Posted By: rekamyenom
Date Posted: 26 Sep 2019 at 4:47am
...well, now that I fixed this, my memory that use to flash rainbow colors, now is solid red. How so I get that back? Ugh.... 
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