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New build Ryzen 1700, no display/boot screen

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=5602
Printed Date: 24 Dec 2024 at 2:56am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: New build Ryzen 1700, no display/boot screen
Posted By: sundeepguntu
Subject: New build Ryzen 1700, no display/boot screen
Date Posted: 16 Jul 2017 at 10:30am
" rel="nofollow -

Hello guys,

Motherboard powers up (LED on CPU lighting up,fans working) but system does not display anything and it doesn't go to BIOS screen.
System keeps restarting a few times but nothing showing up on the monitor.

Following are the parts:
Corsair Vengeance LPX CMK16GX4M2B3200C16 16GB Kit (8Gx2) DDR4 3200 Desktop RAM in A2
ASRock AB350-PRO
650 Antec PSU
RX 480
Ryzen 1700
SATA to SSD

Can anyone please give me some suggestions, that'll be great.


Cheers !




Replies:
Posted By: wardog
Date Posted: 16 Jul 2017 at 10:33am
Please do not post unknown links as Hidden.

Consider this your Warning.



Posted By: wardog
Date Posted: 16 Jul 2017 at 10:35am
" rel="nofollow - Have you plugged the ATX12V1 8-pin CPU Power and also that you are supplying power to the RX480?

Check both as it's easy to miss 2 pins when plugging/connecting.


Posted By: sundeepguntu
Date Posted: 16 Jul 2017 at 10:41am
" rel="nofollow -
Originally posted by wardog wardog wrote:

Please do not post unknown links as Hidden.

Consider this your Warning.


That was a link to my drive which shows the connections and the CPU/VCard powering up. 

This being my first post, I didn't know how to post links.

Can I provide a link to show the connection and power sequence  ?




Posted By: sundeepguntu
Date Posted: 16 Jul 2017 at 10:42am
Thanks for reply. 

Yes, I made sure that these two are connected. I tried witj just one RAM module and tried it in all of the 4 slots. 


Posted By: wardog
Date Posted: 16 Jul 2017 at 11:02am
" rel="nofollow - And your memory is populating slots A2 and B2 as described in the manual?


Posted By: wardog
Date Posted: 16 Jul 2017 at 11:03am
It's not the memory as it is compatible.


Posted By: wardog
Date Posted: 16 Jul 2017 at 11:04am
Originally posted by wardog wardog wrote:

It's not the memory as it is compatible.


Well, dead sick(s) would exhibit this too.


Posted By: sundeepguntu
Date Posted: 16 Jul 2017 at 11:32am
" rel="nofollow - I checked memory compatibility in a website alongside this motherboard. (rymem) 

Could it be a case of a dead motherboard ? 


Posted By: parsec
Date Posted: 16 Jul 2017 at 11:39am
" rel="nofollow - Try using both DIMMs, one in the A2 and the other in the B2 slot.

Be sure that the memory is fully seated in the memory slot. Some people have trouble seating the memory with the single sided only locking tab on the memory slot.

Is the video card fully seated in the top PCIe slot? Meaning you opened the locking latch on the PCIe slot, and then closed the locking latch after the card was inserted in the slot?

Sorry to ask, the monitor is connected to the video card, and not to the board's IO panel video outputs?

Is your monitor configured to automatically select the active input from the video source? Or did you manually select the monitor input?

Are you using a TV as a monitor? Some TVs do not work well with the POST and BIOS screen displays.




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http://valid.x86.fr/48rujh" rel="nofollow">


Posted By: sundeepguntu
Date Posted: 16 Jul 2017 at 12:52pm
Thanks for your advice. 

I checked/rechecked connections. DVI cable it connected to video card and to a normal monitor (not TV). 

Someone suggested that this MB has an updated BIOS and this could be the reason why it doesn't recognize my RAM. 

Falling short of ideas !


Posted By: ShampooCA
Date Posted: 19 Jul 2017 at 10:22pm
" rel="nofollow - Is there any post code on the onboard display?

Start over, take the board out, and see that you don't have any standoffs in the wrong spot, that will shortout your board.  Ask me how I know.  :(  Killed a board like this once a while back.

If you're good there, then double check that you seated the CPU properly, and that it isn't raised up, and you bent the pins.

Check.

Then as you have done before use a single stick of RAM in the A2 spot, but I don't think it matters for a single stick, which slot you use.

Double check that your CMOS reset jumper is in the right spot, and that the CMOS battery is also sitting flush, and has not popped out.

Double check all 12v power cables are fully inserted into their slots on the motherboard from the power supply.

Take out your videocard, and see that there aren't any obstructions in the PCI slot, use some compressed air if you have to.

Not sure what kind of case you have, but check for any spots that might cause a short, metal on metal.

Try another PCI slot for your videocard, just to get it to post.

Actually, try everything outside of the case, on top of your motherboard box first.

Could be a bad piece of hardware, it happens.

If you're reusing an SSD, storage drives, try a single drive, or try posting without any drives connected at first.  I've experienced systems not posting due to a bad drive.

That's it from me, good luck.

Edit:  Big no no, that I recently discovered while building my Ryzen system was using power cables from different modular power supplies of differing brands.  DO NOT MIX!!!  The plug might fit, but the pins might be different, and you can damage and break hardware that way.  I got lucky, my eVGA PSU had protection built in, so it wouldn't allow the system to power up past a quick blip.  I was using extra cables that were longer from a Corsair power supply I had.  Yeah, stupid I know, but they don't tell you not to mix power cables anywhere, and usually if it fits, it sits with computer cables.



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