Patcher Fail
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=5767
Printed Date: 26 Dec 2024 at 12:00am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Patcher Fail
Posted By: Haphapablap
Subject: Patcher Fail
Date Posted: 02 Aug 2017 at 9:45am
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" rel="nofollow - Got the X370 Killer SLI/ac, I have win 7 and I'm trying like the dickens to not be forced into win 10. Of course the usb 3 ports aren't recognized by win 7, so I got the patcher (Windows 7 USB Patcher ver:2.0.16.1), made the bootable usb with the win 7 disk, but as soon as I got to the language select screen, the keyboard (I tried 2) doesn't work or have any lights on. The mouse doesn't do anything either. I thought the patcher would fix this, but no dice. Support seems to have abandoned me, anyone else the through this problem?
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Replies:
Posted By: Xaltar
Date Posted: 02 Aug 2017 at 3:39pm
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The patcher is for intel 100 series boards and therefore includes drivers for Intel's USB implementation. You would need to find a different patcher that includes AMD's drivers. The reason support has left you out in the cold is because they have to. Officially Ryzen and Kaby Lake are not supported on windows 7/8. This little fact ties their hands. I got around this on my Kaby Lake system by using a PS2 keyboard. You may prefer a mouse as it is easier to navigate with but I needed the keyboard to enter info. Once installed I then updated the drivers and the mouse/keyboard (USB) were detected. This was windows 8.1 however. You will have to get creative if you plan to avoid win10 with Ryzen. I am sure there are others out there that have succeeded. ------------- 
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Posted By: chainsaw
Date Posted: 03 Aug 2017 at 2:38am
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" rel="nofollow - i too used PS2 kb and mouse. but maybe you can set your usb's to a legacy mode? use usb-2.0 header on the mobo if it has one? ------------- ASRock Fatal1ty X370 Gaming K4 P3.40 AMD RYZEN 7 1700 @ 4Ghz 1.39v Noctua NH-D15 "blocks top 1x pci-e" 16GB GSkill Ripjaw V F4-3200C16D-16GVRB @ 2933 14-15-15-15 T1 1.365v GTX 1080 x2 Sli |
Posted By: Xaltar
Date Posted: 03 Aug 2017 at 3:36am
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All you need to do is manage to get through the install, once installed windows should be able to pick up the drivers from the internet. Maybe try a streamlined install, if you don't know what that is, google it. You should find all you need to get a flash install medium set up. The problem is that MS has purposefully made it difficult. -------------
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Posted By: Haphapablap
Date Posted: 03 Aug 2017 at 5:40am
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I had used a ps/2 adapter with a usb keyboard. Today I got a ps/2 keyboard, and it worked fine. Couldn't tell you why the adapter didn't work. But, I was using a usb drive to boot, and win 7 still can't see that.  I'll have to borrow a dvd drive and I think we're gold.
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Posted By: parsec
Date Posted: 03 Aug 2017 at 11:22am
The reason is your board and all of the late model Intel mother boards will only use a USB 3.0 driver with ALL of the USB 2.0 and 3.0 ports. Windows 7 does not have a built in USB 3.0 driver, so none of the USB ports will be functioning with a standard Windows 7 installation. The Patcher program adds a USB 3.0 driver to the Windows 7 installation files, which allows the USB ports to work. As Xaltar said, if you don't fix the Windows 7 installation media, you MUST install a USB 3.0 driver after the Windows installation, or none of the USB ports will work It is also true that only Windows 10 is officially supported with Ryzen. ------------- http://valid.x86.fr/48rujh" rel="nofollow"> 
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Haphapablap wrote:Posted By: Xaltar
Date Posted: 03 Aug 2017 at 1:34pm
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There is a windows 7 patcher on the download page for all (ASRock) AM4 boards. Thanks Parsec for pointing that out, I had completely missed it. Make sure you use 2.0.16 not the beta which is outdated. -------------
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Posted By: ucsmfu
Date Posted: 10 Sep 2017 at 5:45pm
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So I am trying to get Windows 7 installed on my new Ryzen built computer as well. I have the Windows7 USB Patcher for AMD AM4 series motherboards downloaded and saved on a usb stick. How can I run it because I also have a copy of Windows 7 OS on that usb drive. Everytime I boot up, Windows7 starts loading and once I get to the install page it says "A required CD/DVD device driver is missing, usb installation". Any tips would help. Thanks
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Posted By: wardog
Date Posted: 10 Sep 2017 at 6:09pm
http://www.asrock.com/microsite/win7install/" rel="nofollow - http://www.asrock.com/microsite/win7install/ Then choose the button with the AMD AM4 Series listed. It will walk you through. |
Posted By: ucsmfu
Date Posted: 11 Sep 2017 at 9:01am
| Thanks wardog, I will try that when I get home tonight. |
Posted By: ucsmfu
Date Posted: 15 Sep 2017 at 10:04am
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Posted By: wardog
Date Posted: 15 Sep 2017 at 11:16am
You didn't try and run the patcher on the USB stick did you? |
Posted By: ucsmfu
Date Posted: 16 Sep 2017 at 8:43am
I downloaded the patch and followed the video to install the windows 7 patcher onto an usb stick but it didn't work.
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Posted By: wardog
Date Posted: 16 Sep 2017 at 9:15am
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No no no. You need to read the directions. The patcher is run "against' the install media itself and patches the media. |
Posted By: ucsmfu
Date Posted: 18 Sep 2017 at 10:52am
" rel="nofollow -
wardog, what steps should I take to have windows 7 installed ? thanks
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Posted By: wardog
Date Posted: 18 Sep 2017 at 12:29pm
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http://www.asrock.com/microsite/win7install/" rel="nofollow - http://www.asrock.com/microsite/win7install/ Scroll down to the button "Intel 100 / 200 Series, AMD AM4 Series" click on it then choose what method you will be installing. |
Posted By: ucsmfu
Date Posted: 20 Sep 2017 at 12:03pm
It didn't work because my ASrock Taichi Bios has been updated already. So when I go into BIos settings, I cannot enable Usb 2.0 and install the Windows 7 software via optical drive. Still unable to install Windows 7 on my computer :/
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