AMD Motherboards - Freezing about 5 sec in Windows

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Freezing about 5 sec in Windows

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=5783
Printed Date: 25 Dec 2024 at 12:13am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Freezing about 5 sec in Windows

Posted By: pk12353p
Subject: Freezing about 5 sec in Windows
Date Posted: 04 Aug 2017 at 2:23pm

I am using X370 Gaming K4

The behavior of Windows 10 64-bit, will freezing for a few seconds when opening file or surf on internet.

Please help to solve it.

Replies:

Posted By: ASRock_TSD
Date Posted: 15 Aug 2017 at 3:20pm

Dear pk12353p,

Greetings, this is ASRock TSD.

Regarding your question, we provide some suggestions for verifying:

1. Please enter the BIOS setup then press[F9] to load BIOS default setting to try.

And press [F10] to save the setting afterward.

2. Please check if the power supply and all power cables are connected properly.

3. Only install the necessary devices (CPU, one stick memory and VGA) to check if the system could work properly.

4. Only install one stick memory module to each DRAM slot by turns to try.

5. Please check your cooling system is installed correctly and the CPU temperature is in a normal range.

6. Please remove the CPU fan to check if the thermal grease is well spread between CPU fan and cooler.

7. Please re-install the CPU.

8. If possible, please re-install a flash OS and drivers on another HDD for trying.

9. If possible, please change another CPU/memory/PSU to check if the system could work properly.

Thanks!

All the best,

ASRock TSD