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Weird characters in boot menu in X370 Taichi

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=5929
Printed Date: 21 Apr 2024 at 9:59am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Weird characters in boot menu in X370 Taichi
Posted By: amitkarmakar13
Subject: Weird characters in boot menu in X370 Taichi
Date Posted: 26 Aug 2017 at 7:06pm
" rel="nofollow - I am seeing weird characters in the boot menu on AsRock x370 Taichi. Any idea what could have gone wrong?

https://goo.gl/photos/4wBpmES5bd1iPz1b8



Replies:
Posted By: datonyb
Date Posted: 26 Aug 2017 at 7:09pm
" rel="nofollow -
does the window for the bios screen actually show in two halves on your monitor as well like that picture ?


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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: amitkarmakar13
Date Posted: 26 Aug 2017 at 7:16pm
Yes


Posted By: datonyb
Date Posted: 26 Aug 2017 at 9:02pm
can you try another graphics card

id be more concerned why its split screen than the extra charaters



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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: amitkarmakar13
Date Posted: 27 Aug 2017 at 6:10am
This problem happens only during the boot device selection menu. In BIOS setup everything runs fine. Also, after i disabled CSM, this problem doesn't occur. (Except that I see 3 blank entries in the boot options list)

Hoping GPU is not faulty.


Posted By: wardog
Date Posted: 27 Aug 2017 at 9:15am
Please list out your hardware.


Posted By: wardog
Date Posted: 27 Aug 2017 at 9:24am
" rel="nofollow - Quick question ............

Do you have a BD/DVD also? By chance is it on one of the ASMedia bottom two SATA ports SATA3_A1 or SATA3_A2 ports?




Posted By: amitkarmakar13
Date Posted: 27 Aug 2017 at 6:29pm
I have not connected any other SATA device. My Samsung EVO SSD is the only SATA device.

Also the three empty entries in the BIOS after disabling CSM look like this,

https://drive.google.com/file/d/1hFnM3sIjTH1y5PPvfv7Q-BKpF8ZO0Snj8w/view" rel="nofollow - https://drive.google.com/file/d/1hFnM3sIjTH1y5PPvfv7Q-BKpF8ZO0Snj8w/view




Posted By: datonyb
Date Posted: 27 Aug 2017 at 7:17pm
" rel="nofollow - i have the taichi as well ,what version of bios are you on ?



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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: amitkarmakar13
Date Posted: 27 Aug 2017 at 7:39pm
" rel="nofollow - This is my hardware list,

AsRock X370 Taichi
AMD Ryzen 1800X
G.Skill Trident Z 16 GB
Samsung EVO 1 TB
Corsair 750D Airflow Edition
Noctua NH-D15
Corsair RM650X
MSI GTX1080ti Gaming X

I am on bios 3.00. Also, this problem wasn't there at the beginning. After one reboot, i noticed this issue.

I found several other threads on similar problems and none of them have proper conclusions.

http://forum.asrock.com/forum_posts.asp?TID=4942&title=x370-taichi-boot-menu-graphical-issue

http://forum.asrock.com/forum_posts.asp?TID=5082&title=asrock-fatal1ty-z270-boot-menu-graphic-glitch

https://techreport.com/forums/viewtopic.php?t=116125


Posted By: datonyb
Date Posted: 27 Aug 2017 at 7:57pm
im willing to go and check mine

please write a quick flow chart in bios of how/when your issue presents

eg
select xxxx
press xxxx
and look at xxxxx


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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: amitkarmakar13
Date Posted: 27 Aug 2017 at 8:03pm
The graphical glitch happens with the following steps,

http://goo.gl/photos/4wBpmES5bd1iPz1b8" rel="nofollow - https://goo.gl/photos/4wBpmES5bd1iPz1b8

1. CSM is enabled in bios with everything in Legacy only.
2. Power on the CPU
3. Press F11 for boot device selection


The graphical glitch disappears (except for blank entries) for the following steps,


https://drive.google.com/file/d/1hFnM3sIjTH1y5PPvfv7Q-BKpF8ZO0Snj8w/view" rel="nofollow - https://drive.google.com/file/d/1hFnM3sIjTH1y5PPvfv7Q-BKpF8ZO0Snj8w/view

1. Disable CSM
2. Power on the CPU
3. Press F11 for boot device selection



Posted By: datonyb
Date Posted: 27 Aug 2017 at 8:06pm
ok i'll have a quick look



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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: datonyb
Date Posted: 27 Aug 2017 at 8:18pm
well either csm enabled or csm disabled both present normal graphics on mine when i select f11
(mine was actually still enabled by default)
but changing it has no effect except maybe the promised faster boot time.....i didnt notice

my system is not far different to yours
tachi with bios version 3
1700 cpu
samsung evo 960 nvme boot + samsung evo 850 sata data drive
my gpu is a rx480 though  ( do the OTHER users with the issue have nvidia cards or amd to try and see if its a glitch with gpu's)


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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: MisterJ
Date Posted: 27 Aug 2017 at 9:35pm
" rel="nofollow - In the BIOS Advanced-Full HD UEFI option.  Have anyone tried enabling/disabling and see if that helps?  Enjoy, John.


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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD


Posted By: datonyb
Date Posted: 27 Aug 2017 at 10:45pm
Originally posted by MisterJ MisterJ wrote:

" rel="nofollow - In the BIOS Advanced-Full HD UEFI option.  Have anyone tried enabling/disabling and see if that helps?  Enjoy, John.


i can confirm mine is set to
full hd


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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: MisterJ
Date Posted: 27 Aug 2017 at 11:18pm
I would also suggest trying a different interface on the video card.  I have noticed slightly different results with DP and HDMI interfaces.  Good luck, John.


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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD


Posted By: amitkarmakar13
Date Posted: 27 Aug 2017 at 11:22pm
" rel="nofollow -
Originally posted by MisterJ MisterJ wrote:

In the BIOS Advanced-Full HD UEFI option.  Have anyone tried enabling/disabling and see if that helps?  Enjoy, John.


With both disabled and auto option selected, the problem remains.


Posted By: Xaltar
Date Posted: 27 Aug 2017 at 11:46pm
" rel="nofollow - Have you tried disconnecting all drives, clearing CMOS then testing without any drives attached?

I have the X370 Taichi in my personal system and I have not seen this issue on my setup. 

You can also try a full CMOS clear as described here:

http://forum.asrock.com/forum_posts.asp?TID=630&title=how-to-clear-cmos-via-battery-removal


It should clear any corrupted values from the UEFI.


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Posted By: amitkarmakar13
Date Posted: 29 Aug 2017 at 5:41am
Tried this, still the same problem.


Posted By: Asingo
Date Posted: 06 Sep 2017 at 1:03am
" rel="nofollow - I have this problem with x370 k4 bios 3.1
ati 7770 - hdmi

any solution? wait for a new bios?


Posted By: Desulate
Date Posted: 21 Sep 2018 at 12:06am
I have this issue as well, it just randomly appeared one day. I have flashed different Bios, played with the setting and tried 2 different gpus. The strange artifacts still remain.

If anyone else has this issue I recommend you just ignore it unless you experience performance issues along with it, because it hasn't really seemed to effect anything so far. Its probably just another graphical bug in the bios.

Trying to get rid of the artifacts is a bigger hassle than just hitting F2 instead of F11 and not worth the effort.


Posted By: kerberos_20
Date Posted: 22 Sep 2018 at 3:18pm
clear uefi boot cache (manually) and it will be gone
this happens if u toy with unsupported operating systems

go to bios, go to boot tab and u should see in there something like boot override, select efi shell,
u should see command line now
To dump a list of current boot entries:Shell> bcfg boot dump -v
remove all once by one
To remove the 1st boot option: Shell> bcfg boot rm 0
To remove the 2nd boot option: Shell> bcfg boot rm 1
and so on


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http://valid.x86.fr/diq4l4" rel="nofollow">
http://www.userbenchmark.com/UserRun/47132492" rel="nofollow - userbenchmark



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