Intel Motherboards - Windows 10 MarvellTray HypoDuo Seveice

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Windows 10 MarvellTray HypoDuo Seveice

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=594
Printed Date: 18 Jul 2025 at 11:55pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Windows 10 MarvellTray HypoDuo Seveice

Posted By: TrafficProducer
Subject: Windows 10 MarvellTray HypoDuo Seveice
Date Posted: 08 Aug 2015 at 11:01pm

Motherboard Fatal1ty X79 Champion

Intel CPU

Windows 10 (Update)

MarvellTray HypoDuo Seveice shows : No valid volume found! Confused

I was functioning in Widows 7 64 bit

http://www.asrock.com/microsite/Win10/

Udated:

Audio   10/25/2013   Windows® 10 64bit
   49.94MB   Game Blaster audio driver ver:6.0.102.1009

INF   7/30/2015   Windows® 10 64bit
   2.59MB   INF driver ver:10.0.27

ME Windows® 10 64bit
   85.67MB   Intel Management Engine driver ver:11.0.0.1158

Replies:

Posted By: parsec
Date Posted: 09 Aug 2015 at 1:57pm

It sounds like your board's Marvell SE9230 chip that supports the HypoDuo Service does not have its driver installed, and possibly needs the Marvell MSU Utility installed too.

No Windows 10 drivers listed yet for that chipset on your board's download page, and Win 10 does not have a Marvell driver built into it.

You can try the Window 8.1 version of this driver from your board's download page:

http://www.asrock.com/mb/Intel/Fatal1ty%20X79%20Champion/?cat=Download&os=Win8a64" rel="nofollow - http://www.asrock.com/mb/Intel/Fatal1ty%20X79%20Champion/?cat=Download&os=Win8a64

The Marvell driver was installed at some point for your Windows 7 installation, but seems to have been removed or replaced with the wrong driver during the Win 10 installation. Check Windows Programs and Features to see if the Marvell SATA driver and MTU software are still there.

Otherwise, the three things you listed as updated have nothing to do with the Marvell SATA chipset.

-------------
http://valid.x86.fr/48rujh" rel="nofollow">

Posted By: TrafficProducer
Date Posted: 09 Aug 2015 at 7:10pm

Thank You.

Re-Installed Under Marvell BIOS etc..

Drives SSD and Mechanical Main Drive show and Initialize as expected.

Use Windows 8.i 64 bit MSU

http://localhost:8845

It says SSD not found, clicking on Adaptior 0> Operation> Create HyperDuo = No SSD reported: but this SSD drive shows below, SSD drive is connected and works etc...

Create HyperDuo

SSD

No SSD Found

Other details:-

Host Name

MSHOME

Host IP

192.168.0.12

MSU Version

4.1.0.2022

Storage Service Agent Version	3.1.0.1
Extension API Version	1.0.0.21
Storage API Version	5.0.0.1026

############

BIOS Version	1.0.0.1011
Firmware Version	2.3.0.1035
Boot Loader Version	2.1.0.1003
Driver Version	1.2.0.1032
Chip Revision ID	A0
Vendor ID	1B4B
Sub Vendor ID	1849
Device ID	9230
Sub Device ID	9230
Port Count	4
Max PCIe Speed	5Gb/s
Current PCIe Speed	5Gb/s
Max PCIe Link	2X
Current PCIe Link	2X
Supported RAID Modes	RAID0, RAID1, RAID10, HyperDuo (Capacity), HyperDuo (Safe)
Supported Stripe Size	32K 64K
Maximum PD per Adapter	7
Supported VD Cache	None
Maximum VD per Adapter	4
Maximum PD per VD	4
Maximum Port Multiplier	1
AES	Supported

############

Solid state drive which shows in MSU

ID	0
Type	SSD
Model	Force3SSD
Size	83.8 GB
Status	Configured
Disk AES Status	Plain Disk
AES Percentage	0 %
Current speed	6Gb/s
Adapter ID	0
Parent Device	HBA
Parent Device Port ID	0
Feature Support	NCQ 1.5Gb/s 3Gb/s 6Gb/s 48Bits
Serial Number	113182040000071200E0
Firmware Version	1.3

ID	0
Name	< id="LDName" name="LDName" value="HyperDuo" ="true" ="text">
Threshold	< maxlength="3" id="hyperWatermark" value="90" style="text-align:right">%
Mode	HyperDuo, Safe
Status	Functional
Size	596.2 GB
Member Count	2

Hard Drive, Mechanical Main Drive

ID	1
Type	SATA
Model	WD6400AAKS-22A7B0
Size	596.2 GB
Status	Configured
Disk AES Status	Plain Disk
AES Percentage	0 %
Current speed	3Gb/s
Adapter ID	0
Parent Device	HBA
Parent Device Port ID	1
Feature Support	NCQ 1.5Gb/s 3Gb/s 48Bits
Serial Number	WD-WCASY0674146
Firmware Version	01.03B01

Posted By: TrafficProducer
Date Posted: 11 Aug 2015 at 4:49am

Windows updates do not fix

Someone suggest BIOS 2.10 Beta as a fix, not tried yet

Posted By: parsec
Date Posted: 11 Aug 2015 at 2:55pm

I've noticed when using newer Intel chipset boards, that it may take two or more boots for some SSDs to be recognized by Windows, etc, even if they are recognized in the BIOS.

Did you try the Marvell 9230 RAID Configuration in the BIOS/UEFI, in the Storage Configuration screen?

That should function independently of the OS you are using.

-------------
http://valid.x86.fr/48rujh" rel="nofollow">

Posted By: TrafficProducer
Date Posted: 11 Aug 2015 at 3:52pm

Installed UEFI L2.62 Beta, but no fix

Posted By: TrafficProducer
Date Posted: 11 Aug 2015 at 4:17pm

Create RAID says : There are no available disks for creating.

I cleaned off HyperDuo..

All Drives seen as normal drives in Windows 10 if Marvell BIOS not set up, also shows on the left of the MSU:

Testing the SSD, (in windows 10), formatted it to copy a file over to make sure it was working, then did Ctrl+M, on bootup for Marvel BIOS are re-settup SSD/HDD drives "Initialising", Function", etc all seemed to work OK as expected in Marvel BIOS...

Went back to MSU Windows 7 which just looks better, displays more, than Win 8.1 MSU to me...

Still the same

In MSU ss if no SSD and HDD drive is seen under MSU on the left but not on the right:

Below http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - Physical Disk: port 0 is the SSD drive.../

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - Adapter 0

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - Virtual Disks

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - HyperDuo: (HyperDuo)

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - Physical Disk: port 0

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - Physical Disk: port 1

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - Physical Devices

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - Physical Disk: port 0

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - Physical Disk: port 1

SSD It is not seen in Windows after Marvell BIOS this is normal for this, but it should show in the MSU

but it shows on the left, as shown above, of MSU Windows 7 version, but no drive on Create HyperDuo / or RAID in MSU

Looks lie a fault, bug, with Windows 10, and with the MSU to me. (Unix server?)

Thanking You very much

Posted By: TrafficProducer
Date Posted: 11 Aug 2015 at 4:21pm

Under MSU things like AES Port Management show

No available entry! ... etc..

AES Port Management

Port id	0
Status	UnArmed
Mount Status	Dismounted
Entry ID

No available entry!

Password

< id="entryPwd_0" ="" width="80">

Posted By: TrafficProducer
Date Posted: 11 Aug 2015 at 4:27pm

Under MSU I tried Delete HyperDuo..

Then Create after I see

Need SDD/Nedd HDD to do it pops up=

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - Property

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - Operation

Create HyperDuo

SSD

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - Size :< ="trans" id="SSD_maxSizeSpan0" value="83.8" style="width:50px ">GB

HDD

Threshold(%)

Mode

Keep HDD Data

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - - HD 1 (SATA 596.2 GB)

< value="90" style="width:100px; text-align:right" id="Watermark_1">

Posted By: TrafficProducer
Date Posted: 11 Aug 2015 at 4:37pm

As you see Marvell Configuration in the BIOS/UEFI,Ctrl+M worked well

After Delete HyperDuo in MSU initialising in MSU now.. (will take about 1/2 hour)

So waiting to see what happens: This shows SSD/HDD ... waiting for HyperDuo in MSU initialising in MSU now.

Posted By: TrafficProducer
Date Posted: 11 Aug 2015 at 4:38pm

Marvell Storage

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - Marvell Storage Management

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - Service

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - HyperDuo Service

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - Device

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - Adapter 0

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - Virtual Disks

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - HyperDuo: (HyperDuo_0)

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - Physical Disk: port 0

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - Physical Disk: port 1

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - Physical Devices

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - Physical Disk: port 0

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - Physical Disk: port 1

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - Management

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - Account Management

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - Email Notify Setting

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - BGA Schedule Setting

Property

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow - Operation

http://localhost:8845/MSU/JumpPage.php?Target=MarvellStoragePage&reqID=120544#" rel="nofollow -

ID	0
Name	< id="LDName" name="LDName" value="HyperDuo_0" ="true" ="text">
Threshold	< maxlength="3" id="hyperWatermark" value="90" style="text-align:right">%
Mode	HyperDuo, Safe
Status	Initializing
Size	596.2 GB
Member Count	2
Background Activity Progress

Posted By: TrafficProducer
Date Posted: 11 Aug 2015 at 6:58pm

MSU may be working now... Not fully tested

Using Windows 7 MSU

Deleted HyperDuo and re-created HyperDuo under MSU

Posted By: TrafficProducer
Date Posted: 11 Aug 2015 at 6:58pm

MSU may be working now... Not fully tested

Using Windows 7 MSU

Deleted HyperDuo and re-created HyperDuo under MSU

Posted By: edavis6678
Date Posted: 19 Dec 2015 at 12:59pm

I had similar issue.

I had to uninstall and reinstall the MSU and it came back; the software sucks.

Also, you *MUST* run as "administrator" to have the software run the HyperDuo Service, even if you have UAC turned off.

Posted By: Expat
Date Posted: 27 Apr 2016 at 12:24am

This is more for Google than anyone else -

I am using several Marvell 9230 controllers (SYBA SI-PEX40064/StarTech PEXSAT34RH) and was unable to reliably get the "HyperDuo Service" to display in the left-hand tree menu, although on initial login the accelerator page displays correctly and is inaccessible if you ever click on another menu category.

My workaround is as follows - it should work with any modern version of MSU:

Navigate to MarvellRaidPage.tpl
Default location: C:\Program Files (x86)\Marvell\storage\smarty\templates\MarvellRaidPage.tpl
Edit line 54, changing the value "width=265" to "width=400", i.e:
<tr><td width="400">
Add the following after line 59:
<td class="textIndent0 commonButtSS" width="100"><a href="#" class="buttonChar" onClick="MarvellRaidDetail.runUrl('JumpPage.php?Target=getAccelerator')">{t}HyperDuo{/t}</a></td>
Enjoy!

You should now have a button on the top next to "Rescan" labelled "HyperDuo" as pictured below:

It's not the prettiest, but it works.

(It's prettier if you use a 4-5 letter word instead of "HyperDuo", but I could not mention the word I use in place of "HyperDuo" in polite company.)

Cheers,

Expat