AMD Motherboards - AB350M crash after driver installations

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AB350M crash after driver installations

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=5965
Printed Date: 25 Dec 2024 at 1:27pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: AB350M crash after driver installations

Posted By: aerospone
Subject: AB350M crash after driver installations
Date Posted: 01 Sep 2017 at 3:48pm

I keep having to redownload windows 10 because after installing the LAN driver it will crash during the middle of any download using the internet.

I am able to download every other driver and will not crash until I use the LAN driver.

I've tried this 2 times and the 2nd time was a longer time until crash because I installed the LAN driver after everything else.

Replies:

Posted By: ASRock_TSD
Date Posted: 01 Sep 2017 at 5:34pm

Dear Aerospone,

Greetings, this is ASRock TSD.

For this case, we would like to provide some suggestions for verifying.

1. Please refer to the user manual (page.27) from the link below to clear CMOS and then make sure the BIOS is default setting. (Please shut down the AC power).

http://asrock.pc.cdn.bitgravity.com/Manual/AB350M.pdf" rel="nofollow - http://asrock.pc.cdn.bitgravity.com/Manual/AB350M.pdf

2. Please remove the previous driver, and install the LAN driver on our website.

http://www.asrock.com/MB/AMD/AB350M/index.asp#osW1064" rel="nofollow - http://www.asrock.com/MB/AMD/AB350M/index.asp#osW1064

3. Please make sure all drivers are installed from our website.

http://www.asrock.com/MB/AMD/AB350M/index.asp#osW1064" rel="nofollow - http://www.asrock.com/MB/AMD/AB350M/index.asp#osW1064

4. Please only install CPU, one stick memory and discrete VGA card for your system.

If the system will not crash, please install other devices back to the system one by one to check if it related to a specific device.

5. If possible, please install another HDD with clean OS to check if it related to OS.

Thanks!

All the best,

ASRock TSD