AB350 Pro4 Ethernet Adapter Issues
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=5985
Printed Date: 28 Dec 2024 at 2:07am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: AB350 Pro4 Ethernet Adapter Issues
Posted By: Antiscrub
Subject: AB350 Pro4 Ethernet Adapter Issues
Date Posted: 04 Sep 2017 at 3:04am
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Hello ASRock forum users, I just recently bought a AB350 Pro4 motherboard. The board is great, everything (mostly) works and I've achieved decent overclocks on it with my Ryzen 5 1600 and 3200 MHz RAM. However the issue I am having is with the ethernet adapter. Since day one, it was tough for me to initially get it set up even though I had downloaded the drivers onto a flash drive (since Windows can't detect/auto install drivers for the Realtek ethernet adapter this board has). Every time I start the computer from a cold boot, the ethernet adapter doesn't give me full internet access. I'm basically looking at this https://imgur.com/8kECrz0" rel="nofollow - https://imgur.com/8kECrz0 every time it boots. Disabling and re-enabling the adapter via the device manager sometimes works, not not very often. Sometimes I have to do this 10+ times before I finally get internet access. Restarting my router/modem and unplugging/replugging the cable has the same effect, rarely works but sometimes does. The only way I'm able to quickly remedy this problem is by completely uninstalling the Realtek ethernet drivers through Control Panel, and then running the setup for the drivers again to reinstall them. Once it's reinstalled, internet comes right on and it will work for the entirety of my boot time on. Once I shut the computer down completely and start it again from a cold boot, the same issue occurs and I have to do the same process. Was wondering if anyone could help me with this, because it's extremely annoying to have to uninstall/reinstall drivers upon every boot cycle. I can't leave my computer on for days because of issues with ambient temperatures (my room gets exceptionally warm because I have poor insulation/air conditioning).
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Replies:
Posted By: datonyb
Date Posted: 04 Sep 2017 at 3:13am
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firstly may i say im surprised windows cant detect or maintain the ethernet driver have you tried installing a different driver pack (eg the one direct from realtek,or telling windows to search for the driver on internet) ------------- [url=https://valid.x86.fr/jpg250]  [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: MisterJ
Date Posted: 04 Sep 2017 at 3:27am
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" rel="nofollow - Good point, datonyb. Antiscrub, please use this link and see if there is a later driver for your NIC. http://www.realtek.com/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false I will post a reset procedure in a minute that should at least be quicker than reinstalling the driver. Enjoy, John. EDIT: Open an Administration command prompt and run the following commands. A restart will be required. Please let us know if it helps.
------------- Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD |
Posted By: Antiscrub
Date Posted: 05 Sep 2017 at 2:19am
| The latest drivers from the Realtek website seem to have fixed the problem, I didn't want to report back that it was working until the next day, and I tested it over a few boot cycles. Thanks MisterJ & datonyb |
Posted By: MisterJ
Date Posted: 05 Sep 2017 at 2:26am
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Great, Antiscrub. Glad to help and thanks for reporting. Enjoy, John. ------------- Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD |
Posted By: datonyb
Date Posted: 05 Sep 2017 at 3:50am
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good to hear glad we could help ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: smrtech
Date Posted: 05 Sep 2017 at 10:19pm
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The ethernet device is not recognized as part of Windows 10 install, you need to install the ASRock provided driver for AB350M before you can proceed or do a Windows update. I did this from another drive or USB and then things proceed. It is a surprise that Windows has no standard driver for this that works. Better yet, install the All-In-One driver for AB350M from ASRock and that does the trick too.
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Posted By: pmarcus
Date Posted: 15 Oct 2017 at 6:26am
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I am also having the same problem. There is clearly a driver problem that needs to be addressed. I have found that every boot, I need to disable and enable the ethernet adapter and it works.
I also confirmed that the latest driver fixes the problem as well.
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Posted By: call-151
Date Posted: 20 Jan 2018 at 2:13am
| I just had this same problem. All-in-one drivers from Asrock website did not get the NIC working. The drivers from the link in MisterJ's post worked. |
Posted By: Lyfficun
Date Posted: 20 Jan 2018 at 6:05pm
| Hi, I recently assembled a new computer with motherboard Asrock AB359M-HDV, but the problem is that the computer does not see the network adapter, and there's nothing I can do about it. Please help to solve this problem. The fact that the network cable is fine, and I installed the necessary drivers, in the BIOS there are no settings associated with the Network adapter. The main symptom is that the computer is banal does not see the network adapter. Version of my BIOS P3 1.0, Operating system - Windows 7 Professional. Thanks in advance!!! |
Posted By: Josho
Date Posted: 05 Feb 2018 at 4:25am
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Having the same problem with the same MoBo, i tried the suggested drivers on AsRock support page and the ones on the Realtek page. It worked for the first day, the day after again, the connection started to be unstable. I wrote to AsRock today, i'll post their reply here. Anyone have any suggestion meanwhile? Greetings! 
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Posted By: wardog
Date Posted: 05 Feb 2018 at 8:29am
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Please list you system specs. |
Posted By: Josho
Date Posted: 05 Feb 2018 at 10:05am
Ryzen 5 1600 Sapphire Rx580 nitro+ 8gb Corsair Vengeance LPX 1x8gb ddr4 2666mhz (CMK8GX4M1A2666C16R) Seagate Barracuda 1TB, 64MB, Sata III (ST1000DM010) NOX Hummer 80 PLUS Bronze 650W Windows 10 Home 64b BIOS 3.40 |
wardog wrote:Posted By: wardog
Date Posted: 05 Feb 2018 at 10:19am
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" rel="nofollow - For starters your NOX PSU is over rated by about 125-150w. Are you allowing Windows Update to keep your drivers current? |
Posted By: Josho
Date Posted: 05 Feb 2018 at 10:27am
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I know the PSU is a bit too much, it should not be a problem right? And yes, i am allowing Windows to update devices drivers |
Posted By: Josho
Date Posted: 07 Feb 2018 at 10:59pm
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After contacting AsRock they suggested to uninstall and reinstall the drivers from the MoBo support page. Did not worked. Searching on the web i found this solution http://www.overclock.net/forum/11-amd-motherboards/1646115-asrock-ab350-pro4-windows-10-ethernet-issues.html" rel="nofollow - http://www.overclock.net/forum/11-amd-motherboards/1646115-asrock-ab350-pro4-windows-10-ethernet-issues.html It seems to work, until now. |
Posted By: max_downey
Date Posted: 27 Nov 2019 at 5:03pm
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1. Restart your Computer and see whether you are able to reconnect to your network. Consider connecting the Ethernet cable to some other computer to find out whether the network is available. Although setting a network is straightforward, it's the configuration and purpose of the network components which makes things complex. So be certain you look at your network adapter whenever your internet isn't working fine. You can also purchase network adapters online. 2. While wireless connections can be impacted by external interference, its wired counterpart is not as prone to such things. Although Ethernet connections are simpler to install and manage than wireless connections, sometimes they may be a little bit of a headache to troubleshoot. As a result, if you believe your cable was broken, replacing it would be a sensible option. Be sure that the cable isn't broken. To resolve hdmi over ethernet difficulties, one must take a look at the many types of cables offered and their issues. For the uninitiated, it is a network connection type that involves using a true cable.You can follow the instructions mentioned on <a href="https://howtotechh.com/firestick-ethernet-adapter/">https://howtotechh.com/firestick-ethernet-adapter/</a> 3. In the event the network adapter is missing you won't be in a position to connect to the internet until it's solved. The newest network adapters automatically enable DHCP once the computer starts. Sometimes your network adapter may be working properly, so you need to check different things too. Network Adapter is the principal part of a computer, specially for the users using internet regularly. Next, click the Ethernet network adapter you are now using. 4. It's possible to download Drivers by employing hardware ID. The safer and simpler approach to update drivers on a Windows computer is by employing an automated tool. Downloading and installing drivers manually is a procedure that carries the danger of getting the incorrect driver installed, which might result in serious malfunctions of your system. Moreover, you could also uninstall the driver for your network adapter, visit the manufacturer's website to download the most recent version of the driver and install it again. In the end, Reboot the computer as soon as you install the driver. You can also locate the most recent available driver on the company's website. 5. Serious as it might look, the issue can be resolved easily by downloading and installing the most recent Ethernet driver, or network driver, as it might be called. The problem most probably isn't due to network issue. If it is caused by the cable, it will work after swapping the cable. Wait around for your PC to restart and see whether that fixes the issue. The connection problem could be due to network drivers. In most instances, the issue is caused because of faulty driver or network configuration. Wait around for the drivers to be updated and check whether the error There may be an issue with the driver for the Ethernet adapter was fixed. 6. In the event the answer is yes, then you ought to install the drivers again. Solved Answer There may be an issue with the driver for the Ethernet adapter error is the issue that, in most instances, is connected with an online connection. The very first think to examine is that the right driver for you Ethernet card is installed on the computer system. Networking by means of a USB Ethernet adapter has gained appreciable attention and usage over the past couple of decades. |