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AB350 Pro4 CPU Power Issue

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6009
Printed Date: 24 Jun 2024 at 2:42am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: AB350 Pro4 CPU Power Issue
Posted By: seahawksfan
Subject: AB350 Pro4 CPU Power Issue
Date Posted: 06 Sep 2017 at 9:51am
" rel="nofollow - Hi all, I'm having an odd issue.  When I plug the CPU 8 pin power into the motherboard, ev. spins up fine and then the motherboard/computer shuts down and powers back up on it's own.  When I boot up without the CPU power in it appears fine - although doesn't post.

I have everything imaginable including messing with the memory, removing the heatsink, removing the CPU and replacing it.  

The power supply is a Cooler Master 500w, Ryzen 3 and Corsair Dual 4GB Mem.

Any ideas?

Thanks.



Replies:
Posted By: parsec
Date Posted: 06 Sep 2017 at 10:18am
Originally posted by seahawksfan seahawksfan wrote:

" rel="nofollow - Hi all, I'm having an odd issue.  When I plug the CPU 8 pin power into the motherboard, ev. spins up fine and then the motherboard/computer shuts down and powers back up on it's own.  When I boot up without the CPU power in it appears fine - although doesn't post.

I have everything imaginable including messing with the memory, removing the heatsink, removing the CPU and replacing it.  

The power supply is a Cooler Master 500w, Ryzen 3 and Corsair Dual 4GB Mem.

Any ideas?

Thanks.


The test without the CPU power cable connected is not valid, since the CPU does not run at all.

Have you cleared the UEFI/BIOS with the jumper on the board?

So does the PC start at all, after the board starts, stops, and then starts again? Or does it continually repeat the start - stop cycle?

Do you have an OS installed? Does the PC run normally after a start - stop - start cycle?

What is the full model name/number of your PSU? What video card are you using?

Sorry but not much detail in your description, difficult to know exactly what is happening.


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Posted By: seahawksfan
Date Posted: 06 Sep 2017 at 10:22am
" rel="nofollow - Sorry I was so vague.  I have cleared the CMOS, no difference.

I do not get video at all, even with an older card.

The card I am trying to use is an ASUS Dual Radeon 580.  I have the PCIE power into it, however the fan doesn't run...not sure if that's a function of my all around issue.

I do have Win 10 installed on the hard drive, but I even tested without the hard drive plugged in and I get the same result.  PSU is a Cooler Master Materwatt Lite, 500 watt, Full Range.

Is it possible 500 watts is just not enough?  Could that be why it's doing this?


Posted By: wardog
Date Posted: 06 Sep 2017 at 10:46am
" rel="nofollow -
Originally posted by seahawksfan seahawksfan wrote:

Is it possible 500 watts is just not enough?  Could that be why it's doing this?


Without us knowing you system parts list, that'll be impossible to answer.


Posted By: seahawksfan
Date Posted: 07 Sep 2017 at 9:50am
I am being told it's the CPU, we shall see.



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