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Fatal1ty X370 Gaming X / AB350M Pro4 too hot APU

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6052
Printed Date: 25 Dec 2024 at 11:50pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Fatal1ty X370 Gaming X / AB350M Pro4 too hot APU
Posted By: Ivan_83
Subject: Fatal1ty X370 Gaming X / AB350M Pro4 too hot APU
Date Posted: 12 Sep 2017 at 7:49am
" rel="nofollow - I have Bristol Ridge 9700 and
X370 Taichi
Fatal1ty X370 Gaming X
AB350M Pro4

Then I use taichi CPU temp 27-40C and it agressive changes: fast up and fast down.
On other MoBos CPU temp 39-55C.

I want disable video adapter because I use PCI-E video card.

As I see via pciconf video disabled (no device), so probably VRM or some thing else makes CPU hot on Gaming X/AB350M Pro4.

Can Asrock support team reproduce this and try to fix?



Replies:
Posted By: parsec
Date Posted: 12 Sep 2017 at 9:31am
" rel="nofollow -
Originally posted by Ivan_83 Ivan_83 wrote:

I have Bristol Ridge 9700 and
X370 Taichi
Fatal1ty X370 Gaming X
AB350M Pro4

Then I use taichi CPU temp 27-40C and it agressive changes: fast up and fast down.
On other MoBos CPU temp 39-55C.

I want disable video adapter because I use PCI-E video card.


I'm not sure I understand your question.

You say your 9700 CPUs are hotter on the Fatal1ty X370 Gaming X and AB350M Pro4, because those boards can use the AMD iGPU, while the X370 Taichi cannot use the iGPU. Is that right?

But on ALL of these boards, you are using PCIe video cards, is that right?

Since you only use video cards, you want to disable the AMD iGPU on the other two boards?

In the Chipset Configuration screen, where you select video card or iGPU, do you have an option called iGPU Multi-Monitor, or something similar to that?

If you do, set that option to Disabled. That is the option used on Intel mother boards, to disable the iGPU in Intel CPUs.

But, the iGPU in any CPU normally cannot have its power set to off, so it always is using a little power and will create a little more heat.

To compare CPU temperature between the three boards, all the main parts in each PC must be the same, same video card, same PC case and chassis fans and number of fans, same CPU cooler, same VCore and CPU speed.



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Posted By: Ivan_83
Date Posted: 12 Sep 2017 at 4:32pm
Yes, 9700 is hotter on Fatal1ty X370 Gaming X and AB350M Pro4.

Yes,  I use pcie video card.
I change only motherboard while testing.

Yes, I want to disable integrated video.

No, I have no options to disable iGPU, only for select primary and it not help to disable iGPU.
No multimonitor option.

I understand that iGPU will consume some little power, but different between taichi and fataliti X/ AB350M Pro4 is mush more than few Watts. More like iGPU consume 15-25W whole time.


Posted By: Ivan_83
Date Posted: 13 Sep 2017 at 5:25pm
Update topic.


Posted By: Ivan_83
Date Posted: 20 Sep 2017 at 4:00am
" rel="nofollow -
Originally posted by parsec parsec wrote:

To compare CPU temperature between the three boards, all the main parts in each PC must be the same, same video card, same PC case and chassis fans and number of fans, same CPU cooler, same VCore and CPU speed.



Did you report about it to asrock?



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