X299 Taichi WiFi Problem
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6084
Printed Date: 29 Jul 2025 at 12:41pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: X299 Taichi WiFi Problem
Posted By: sebastianvalmont
Subject: X299 Taichi WiFi Problem
Date Posted: 15 Sep 2017 at 3:37am
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" rel="nofollow - Hi everyone, I just built a new game rig with X299 Taichi. Everything was fine with my new X299 Taichi Mobo, untill I set two antennas up and realized I have a problem with Intel 802.11ac wireless controller. My Windows 8 pro doesn't recognize the Intel wireless controller which I don't know the specific model. In the device manager, there are two unrecognized devices under "other devices" folder, and the names of these two devices are "net controller" and "unknown". I installed all the drivers provided with the mobo's driver CD and Windows 8 pro do recogize a BlueTooth device, and this BT device's driver is a general one from Microsoft not Intel. I tried to connect my iPhone with BT. Windows can see my iPhone but my iPhone can't see my computer. So BT connection failed. I uninstalled the two unrecognized devices, and do a re-scan, and they are still unrecognized. Next, I update my UEFI to the latest version 1.60, and they are still unrecognized. I almost run out of ideas what should I do to let Windows recognize the Intel wireless controller. Does anybody know the specific WiFi controller model used in this mobo or have any suggestions? Thanks a lot! My build: CPU: i7-7800X MOBO: X299 Taichi MEMORY: Corsair Vengeance LPX 4x8GB GRAPHIC CARD: MSI 1080 Ti Duke SDD: 2x Sumsung 960 EVO 500GB RAID 0 |
Replies:
Posted By: wardog
Date Posted: 15 Sep 2017 at 3:51am
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I'm betting it's an Intel AC 3168 WiFi Module, same as in my X370 Killer SLI/ac. Try these drivers from Intel: https://downloadcenter.intel.com/product/94854/Intel-Dual-Band-Wireless-AC-3168" rel="nofollow - https://downloadcenter.intel.com/product/94854/Intel-Dual-Band-Wireless-AC-3168 Note: The drivers on the Support CD are IMO included for those that don't have internet access. You really should update your drivers from this MB's download page(s): http://www.asrock.com/MB/Intel/X299%20Taichi/index.asp#Support" rel="nofollow - http://www.asrock.com/MB/Intel/X299%20Taichi/index.asp#Support The CD drivers are now outdated. HTH |
Posted By: sebastianvalmont
Date Posted: 15 Sep 2017 at 4:01am
Thanks! I'll give 3168 a try, and let you know if it works.
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wardog wrote:Posted By: sebastianvalmont
Date Posted: 15 Sep 2017 at 12:27pm
It's working! It turned out that my OS is not support by the driver! Now I upgrated to Win8.1, and both BT and WiFi drivers are working fine! Thank you so much!
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Posted By: wardog
Date Posted: 16 Sep 2017 at 12:34pm
Great to hear. You're welcome. Yea, I just looked. 8 isn't yet 8.1 is. |