1050 ti with 990FX Extreme9 no video
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6167
Printed Date: 26 Dec 2024 at 10:53am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: 1050 ti with 990FX Extreme9 no video
Posted By: tufty1974
Subject: 1050 ti with 990FX Extreme9 no video
Date Posted: 24 Sep 2017 at 1:35am
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" rel="nofollow - I have just purchased an MSI Gaming X 1050 Ti to put into my FX6350 based system, which is running in a 990FX Extreme9 motherboard. I have come across a problem I have never seen before and wondered if anyone here can help. With the 1050Ti installed, the PC won't POST, it displays no video on any of the 3 outputs (HDMI, DVI or Displayport) and hangs with a b2 (don't think it's 62, there is no bar over the top) showing on the Dr Debug display. The 1050 Ti works just fine in 2 other PCs, one a Z170 based build and the other a Z77 (on an ASROCK Extreme 4). In addition, an HD4850, GTX 285, R9 290 and GTX 1070 all work just fine in the 990FX motherboard. I am so confused, since the only combination of parts that won't work is the one that I want! I have tried Bios 1.70 and 1.80 on the motherboard with no luck. I have tried the 1050 in all of the PCI-E slots (well, the first 3, it won't fit in the 4th due to the PSU) and the same result occurs, except in slot 3 where I get an FF error on the Dr Debug. Any ideas on what might be the problem? I have been building PCs for 30 years and never come across this problem, so more knowledge is required, I like learning new things! |
Replies:
Posted By: Xaltar
Date Posted: 24 Sep 2017 at 3:36am
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I would also contact MSI, they may know exactly what the incompatibility is. Send a support ticket to ASRock too, they may be able to help with a BIOS update, we on the forums can't help with that. This seems to be a common issue with newer GPUs on older platforms. I believe it is related to an unsupported feature the new cards need, sometimes a BIOS workaround can be created. ------------- 
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Posted By: wardog
Date Posted: 24 Sep 2017 at 6:27am
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" rel="nofollow - Is the card shown within "System Browser" in the BIOS? CSM in the BIOS. What is it set to? Are you Fast Booting? I HAVE to ask this as I don't see you mention it: You haven't overlooked supplying the 1050 power to its 6-pin PCIe connector have you? It is commonly overlooked. |
Posted By: datonyb
Date Posted: 24 Sep 2017 at 6:46am
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look in bios for 'secure boot state' and make sure its set to *supported* 750's and 1050's want this enabled ------------- [url=https://valid.x86.fr/jpg250]  [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: tufty1974
Date Posted: 24 Sep 2017 at 3:34pm
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Forgot to quote in my reply, deleted. |
Posted By: tufty1974
Date Posted: 24 Sep 2017 at 3:35pm
If I put the card into slot 2 and boot with one of the working cards,
then yes, the System Browser recognises that it is there and knows it's
an MSI VGA card.
I have tried CSM On and Off, On gets further than Off - with it off the Dr Debig doesn't get as far as the b2 error code, I can't recall where it hangs since I haven't tried that combination for a while! Fast booting is disabled. The power connector is attached and I have tried 3 power supplies. They all power (and game) with the 1070 and R9 290 in that PC, which are all much higher power draw than the 1050 Ti. It's really confusing to me! |
wardog wrote:Posted By: tufty1974
Date Posted: 24 Sep 2017 at 3:42pm
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There is a Secure Boot option with "enabled" and "disabled" options, I have tried both options to no avail. The "Secure Boot State" is set to Disabled and I can't select that option to change it, the cursor jumps right over it from "User Password" to the "Secure Boot" option. There is a "System Mode State" setting too, which is set to "Setup" that I can't select. Is there another setting I have to enavble to allow these to become available to me? |
Posted By: datonyb
Date Posted: 24 Sep 2017 at 7:21pm
i dont know im afraid i googled your issue and found a link saying the 750ti wouldnt work in this system due to the bios being set to un-supported secure boot state the guy couldnt get that card working becuase it was a locked bios on a oem hp system he did find he could get another brand 750ti working that didnt require unsupported secure boot state though heres the link it does sound very familier to your issue https://www.youtube.com/watch?v=p4PC1--0jJw ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: Xaltar
Date Posted: 24 Sep 2017 at 8:48pm
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This is why I posted to contact Tech Support, these issues are often UEFI related. I didn't go to the youtube link but I am going to guess it is Tech Yes City where Brian was having issues with a 750ti, good find btw :) The issue will probably need a UEFI update to resolve. The problem is usually with the option ROM on the GPU not being compatible. -------------
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Posted By: datonyb
Date Posted: 24 Sep 2017 at 9:09pm
yes this is what bryan is saying he also tried to flash a compatable bios file to the 750ti from a zoltac brand which works but it wouldnt flash correctly so in this case it may well be either a bios flash for the mainboard OR a bios flash to the gpu card ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: Xaltar
Date Posted: 24 Sep 2017 at 10:02pm
Indeed  It can be extremely annoying dealing with new GPUs on older platforms. It is all but impossible to be forward compatible unless the tech specs are already available. Tech City is a great channel, been watching it for years now  -------------
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Posted By: datonyb
Date Posted: 24 Sep 2017 at 10:41pm
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i would think with the popularity of the 1050 there should be enough reason to update bios for the 990fx board ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: Xaltar
Date Posted: 25 Sep 2017 at 1:02am
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ASRock are great with providing BIOS updates for older products, usually on a per user basis however. -------------
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Posted By: tufty1974
Date Posted: 25 Sep 2017 at 2:05pm
Well, let's hope they are better than MSI's support! I opened a ticket with MSI and ASRock, saying basically the same as my original post here, but asking both companies if a newer BIOS was available for either the mainboard or the video card. MSI's response was, literally: "How odd!!!! In this case, Please contact with the retailer or local service center for checking in detail ." Clearly not very helpful at all, and totally ignored my eqnuiry about whether a newer vBIOS was available. The only servcie centre in the UK is many hours from me and appear to be a general electronic repair outfit, which is also not encouraging. I might be about to rethink my strategy of buying MSI Gaming X cards if that is the quality of their customer service - let's hope they get back to me with a more helpful suggestion. Thanks for all the suggestionss so far, my value for money upgrade is looking to cost me a new mobo/CPU and RAM at this rate, not great in the value stakes! |
Posted By: wardog
Date Posted: 25 Sep 2017 at 2:35pm
Has the OP even yet ran MSI's Live Update to check for a new vBIOS? It appears the latest vBIOS for his 1050 ti is 86.07.39.00.3D, dated Dec 23 2016: https://www.techpowerup.com/vgabios/?architecture=NVIDIA&manufacturer=MSI&model=GTX+1050+Ti&interface=PCI-E&memType=&memSize=&since=  |
Posted By: wardog
Date Posted: 25 Sep 2017 at 2:36pm
" rel="nofollow -
Heh....... Say what? |
Posted By: tufty1974
Date Posted: 25 Sep 2017 at 2:40pm
I have run the MSI tool and it says everything is up to date, however GPUZ shows that I am running the slightly older BIOS, ver 86.07.22.00.58 dated 29 Sept 2016. I have never used a BIOS from the Techpowerup archive, are they trustworthy? I did think about flashing it, but then stopped since the official MSI tool said it was up to date. Can I trust the file and flasher tool on Techpowerup? |
Posted By: tufty1974
Date Posted: 25 Sep 2017 at 2:42pm
Well, I had a second computer (this FX 6350) doing nothing and I thought a modest video card might let it play games at a reasonable level of detail for not a huge investment of cash. The video card cost me 120, but if I have to now buy a new mobo/RAM and CPU, then that 120 will spiral to about 600! Not what I had in mind at all  |
Posted By: datonyb
Date Posted: 26 Sep 2017 at 1:44am
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i might be wrong here but i think techpowerup collect /ask users to upload there bios from their stock graphics cards i know i uploaded mine when i bought my rx480 asus dual as they didnt have it on file if this is the case then its just an msi bios with a later revision uploaded from the same card but a later prodction run ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: Nightbird
Date Posted: 26 Sep 2017 at 3:55am
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Did you try MSI'forum ? They are very helpful (at least with their motherboards). https://forum-en.msi.com/index.php |
Posted By: tufty1974
Date Posted: 27 Sep 2017 at 3:52am
I flashed the latest BIOS from the Techpowerup site and it didn't fix the problem sadly. ASRock support have been trying to help, but all the things they would suggest I have already tried, aside from trying a different CPU. I am trying to see if anyone I work with has one I can borrow for an evening to test, since I don't have a spare AM3+ CPU. |
Posted By: datonyb
Date Posted: 27 Sep 2017 at 5:10am
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" rel="nofollow - shame to hear that did you ask asrock why you cant access the bios setting i suggested looking at ? ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |