Intel Motherboards - x99 Extreme 4

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x99 Extreme 4 - Black screen

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6173
Printed Date: 29 Jul 2025 at 11:52pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: x99 Extreme 4 - Black screen

Posted By: SonicPLD
Subject: x99 Extreme 4 - Black screen
Date Posted: 24 Sep 2017 at 7:31am

Hello guys.

I've got this motherboard, but seems like the thing works weird.
I've put on it

CPU : Intel Xeon E5 2658 V3 ES 2.0Ghz 30MB 12 Core

RAM : 4 x 8 GB kit HyperX

VGA : AMD Sapphire R9 290 ( OC )

SSD : Samsung Evo 840 - 120 GB

- BIOS version : 3.30. ( on the chips have stickers 1.60 )

The post is considerable slow. It takes about 10-20 seconds to see the Asrock logo.

Once it's done. It's loading windows so-so ok for a such pc.

Anyway. it tuns on a weird behavior :

- It is working when I am installing Windows, when it enter into it, it is working with all Asrock drivers on, but on the moment when I have install the Video card ( R9 290 ) - the screen goes black, and from there on - it remains like this. Restart does not fix it - it's looks like it's entering Windows, but the screen goes black in this moment.

PLEASE, PLEASE HELP.

Replies:

Posted By: SonicPLD
Date Posted: 02 Oct 2017 at 12:41pm

Found the issue !

Seems like it is NOT a good idea to try to boot trough video card on it's DVI port with this motherboard.

Reason unknown, but this is it.

It was a hell of headbanging, and then I've just replaced the monitor with one with HDMI.

Problem solved.

I've contact the support, and they suggest update BIOS.

Previously the POST were passing for 50 seconds, now - 3 seconds, and everything works with the videocard on HDMI.

Once the PC boot - my 3 monitors ( even the one on DVI ) is working fine, but take a note - the main monitor should be either on HDMI or VGA connector. NOT DVI! :)