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A320M-HDV No Video Output on Mainboard Slots

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: http://forum.asrock.com/forum_posts.asp?TID=6189
Printed Date: 01 Mar 2024 at 9:47am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: A320M-HDV No Video Output on Mainboard Slots
Posted By: Jober
Subject: A320M-HDV No Video Output on Mainboard Slots
Date Posted: 25 Sep 2017 at 10:52pm
" rel="nofollow - Hello!
I bought the ASROCK A320M-HDV so I can use my 3 monitors.
But only my GPU slots are generating video output, none of the slots on the Mainboard is working. 
BIOS version is the newest and video drivers too...I don't know where to look for the error?

Would be very nice to hear some ideas. :)

Greets



Replies:
Posted By: Nightbird
Date Posted: 25 Sep 2017 at 11:06pm
" rel="nofollow - Hi,
You need an A-Series APU (core Bristol Ridge and later (2018 ?) Raven Ridge)

http://www.asrock.com/MB/AMD/A320M-HDV/index.asp#CPU


Posted By: Jober
Date Posted: 25 Sep 2017 at 11:08pm
" rel="nofollow - Hey,
I have Ryzen 5 1600. Why would this be problematic?


Posted By: Nightbird
Date Posted: 25 Sep 2017 at 11:18pm
Your Ryzen is not an APU cpu (with integrated gpu).


Posted By: Jober
Date Posted: 25 Sep 2017 at 11:24pm
" rel="nofollow - I know, why would that matter though?
I have a GPU installed...


Posted By: Nightbird
Date Posted: 25 Sep 2017 at 11:27pm
" rel="nofollow - The graphics outputs on the motherboard will work only with an APU CPU.


http://forum.asrock.com/forum_posts.asp?TID=6077

edit : url / forum


Posted By: datonyb
Date Posted: 26 Sep 2017 at 1:13am
the onboard graphics output is connected directly AND ONLY to the cpu socket
ryzen cpu's do not have any graphics device
so no signal will ever get sent to the onboard adapters/outputs

if you wish to use 3 monitors use a graphics card with 3 outputs

or buy the less powerful APU for the am4 socket


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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: Nightbird
Date Posted: 26 Sep 2017 at 4:06am
Asrock would need to update the AM4 FAQ with Jober's question
http://www.asrock.com/mb/AMD/A320M-HDV/index.asp#FAQ" rel="nofollow - http://www.asrock.com/mb/AMD/A320M-HDV/index.asp#FAQ
http://www.asrock.com/microsite/AM4TSD/" rel="nofollow - http://www.asrock.com/microsite/AM4TSD/


Posted By: ASRock_TSD
Date Posted: 27 Sep 2017 at 3:12pm
Dear Jober,

Greetings, this is ASRock TSD.

 

According to AMD officially document, only A-series CPU (Bristol Ridge) supports onboard video output because it includes integrated GPU. 

The Ryzen series CPU needs to install discrete VGA card for video output.

Please check if your system is installed A-series CPU. 

If not, please also refer to the CPU support list for choosing suitable A-series CPU.

Link: http://www.asrock.com/mb/AMD/A320M-HDV/index.asp#CPU" rel="nofollow - http://www.asrock.com/mb/AMD/A320M-HDV/index.asp#CPU

 

Thank you!


Have a great day,
ASRock TSD



Posted By: parsec
Date Posted: 27 Sep 2017 at 6:46pm
Originally posted by Nightbird Nightbird wrote:

Asrock would need to update the AM4 FAQ with Jober's question
http://www.asrock.com/mb/AMD/A320M-HDV/index.asp#FAQ" rel="nofollow - http://www.asrock.com/mb/AMD/A320M-HDV/index.asp#FAQ
http://www.asrock.com/microsite/AM4TSD/" rel="nofollow - http://www.asrock.com/microsite/AM4TSD/


That might help, but the fact that the board's video outputs are only usable with the new AMD A-Series APU processors only is stated in both the Overview and Specification sections of every ASRock AM4 board's information page, as well as the manual.

This is true for any AM4 board made by any manufacture.


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http://valid.x86.fr/48rujh" rel="nofollow">


Posted By: Nightbird
Date Posted: 28 Sep 2017 at 6:06am
" rel="nofollow - I know all that.

But when i read all these questions :

http://forum.asrock.com/forum_posts.asp?TID=6189
http://forum.asrock.com/forum_posts.asp?TID=6077
http://forum.asrock.com/forum_posts.asp?TID=5709
http://forum.asrock.com/forum_posts.asp?TID=4778
http://forum.asrock.com/forum_posts.asp?TID=4692

Obviously, something is going wrong there.


Posted By: Kenny727
Date Posted: 31 May 2018 at 5:30pm
Thank you so much I?m a new builder and thought I screwed everything up but now I know that it?s not the case at all



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