Asrock x370 Fatality.
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6216
Printed Date: 26 Dec 2024 at 11:55am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Asrock x370 Fatality.
Posted By: Nagano_242
Subject: Asrock x370 Fatality.
Date Posted: 29 Sep 2017 at 3:07pm
|
" rel="nofollow - Hello! I have a problem and I would like someone to help me with my new equipment. I have an Asrock x370 Fatality (3.10), Ryzen 7 1700 and 32 GB G.Skill FlareX F4-3200C14D-16GFX DDR4 3200 (4x8). By default the system starts me with the memories of 1866 and will not let me put the xmp profile even in the manual to 2133. Can anyone help me? Thanks in advance.
|
Replies:
Posted By: datonyb
Date Posted: 29 Sep 2017 at 4:48pm
|
" rel="nofollow - can you write in english ? i cannot speak spanish ------------- [url=https://valid.x86.fr/jpg250]  [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: Nagano_242
Date Posted: 29 Sep 2017 at 5:28pm
Sorry!
|
datonyb wrote:Posted By: datonyb
Date Posted: 29 Sep 2017 at 5:36pm
aha  much easier ok first start by using just two sticks of ram in slot a2 and b2 restart pc and test to see what it allows you to do it should allow and restart with xmp 3200 ( in theory) but you might have to settle for 2933 xmp we can then start to 'tailor' the settings to suit and THEN add the other two sticks and see what we can achieve ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: Nagano_242
Date Posted: 29 Sep 2017 at 6:32pm
I've tested on a2 and b2 as you told me and the memory goes up to 2400 but it always puts me single channel memory
|
Posted By: datonyb
Date Posted: 29 Sep 2017 at 6:47pm
|
" rel="nofollow - single channel ? that is odd please try removing the ram and re-inserting it again making sure its firmly seated in the slot ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: Nagano_242
Date Posted: 29 Sep 2017 at 7:06pm
I reinstalled the memory again and continued on single channel and 1866
|
Posted By: datonyb
Date Posted: 29 Sep 2017 at 7:16pm
|
try the other two sticks this time also in a2 and b2 ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: parsec
Date Posted: 29 Sep 2017 at 10:57pm
There are three ASRock Fatal1ty X370 board models that have four memory slots, so we do not know which board you have. http://www.asrock.com/mb/index.asp#AM4" rel="nofollow - http://www.asrock.com/mb/index.asp#AM4 You are using two 16GB kits of FlareX F4-3200C14D-16GFX memory, right? Are you clearing the BIOS/CMOS with the jumper on the board every time you put your memory in different slots? You really must clear the BIOS whenever you move the memory. Do NOT skip clearing the BIOS! You are trying to use two kits of your memory, so all the memory is not matched. Do you know which sticks are from one kit, and which are from the other kit? You can check the serial numbers on each stick, and sort them into the two kits. The memory slots are numbered like this: A1 A2 B1 B2. Using one kit, for dual channel, put one kit (two sticks) in the A2 and B2 slots as datonyb said. Try starting the PC with only two sticks from one kit, after clearing the BIOS/CMOS. It should start at 2400. If that works, then enable the XMP profile, but change the memory speed from 3200 to 2933 at first. You should also set the SOC voltage in the OC Tweaker screen to 1.1V. Check that the DRAM voltage is set to 1.35V. Will two sticks from one kit work at 2933? If it does, you can try to change the speed to 3200, but that might not work with every CPU since it is a memory over clock. The memory controller is part of the CPU. You can try to use the two kits, with the sticks sorted into each kit, with one kit in the A1 and A2 slots, and the other kit in the B1 and B2 slots. That is, put one kit in one channel, and the other kit in the other channel. Clear the BIOS/CMOS before you start the PC like this. Be sure the SOC voltage is at 1.100V - 1.150V. It is harder for the memory controller to use 32GB than it is to use 16GB, so you may not be able to get 32GB up to 3200. The unmatched kits of memory can also make that harder to do. Check if this works without the XMP profile. If the PC starts, check the memory speed. Then enable the XMP profile, set the SOC voltage to 1.150V, but set the memory speed to 2666, and check if the PC starts. ------------- http://valid.x86.fr/48rujh" rel="nofollow"> 
|
Posted By: MisterJ
Date Posted: 30 Sep 2017 at 12:01am
|
Nagano_242, to be able to help you, people need the details of your system, I suggest you place your specifications in your signature as I do. We also need to know your BIOS version (very important). The single channel symptom is either a bad stick or a bad slot. Please select one stick and plug it into A1 and see if your system boots OK. Do as parsec suggest and id each stick and keep the original pairs together. Ultimately you should place one pair in A1 and B1 (one memory channel is A1 and A2, other B1, B2) and the other pair in A2 and B2. If your one stick is OK in A1, move it to A2 and test. Do this for each slot. If you find any slots that fail to boot, you may have a MB or a CPU problem (a bad memory channel). After running the first stick, try each stick one at a time. When you are finished, please report your results. Please, absolutely include your system specifications!!!!! Thanks and enjoy, John. ------------- Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD |