ASRock AB350M Pro4 and randomly undetected drives
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6227
Printed Date: 22 Jul 2025 at 12:03am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: ASRock AB350M Pro4 and randomly undetected drives
Posted By: cedemi
Subject: ASRock AB350M Pro4 and randomly undetected drives
Date Posted: 01 Oct 2017 at 3:56pm
| " rel="nofollow - Hello. I have a problem with my computer, which will randomly not detect one of my disks (SSD + HDD) after powering on my newly built PC. When that happens, they don't show up in BIOS, and they do not appear in Windows either. If SSD fails to get detected, I'm getting various errors on boot (eg. 0xc0000185). I have tried making sure all SATA cables are sitting firm in their places, and I have also updated the BIOS to the latest version. It didn't help. My motherboard is ASRock AB350M Pro4, and the disks are GoodRAM Iridium Pro (SSD) and Toshiba P300 1TB (HDD). Any ideas what's wrong? |
Replies:
Posted By: datonyb
Date Posted: 01 Oct 2017 at 7:45pm
|
" rel="nofollow - what sata ports are you connected to ? ------------- [url=https://valid.x86.fr/jpg250]  [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: cedemi
Date Posted: 01 Oct 2017 at 9:32pm
|
SSD-SATA3_2 HDD-SATA3_3
|
Posted By: datonyb
Date Posted: 02 Oct 2017 at 1:53am
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" rel="nofollow - have you tried the other two ? ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: cedemi
Date Posted: 02 Oct 2017 at 3:21am
| Yes, but it still does not work |
Posted By: asrock_tester
Date Posted: 26 Aug 2018 at 10:04pm
|
" rel="nofollow -
Well, cedemi, how did you solve the problem? I ask cause I have experience the same problem with Windows 10 x64 ver. 10.0.17134.228, "Kingston SSD KC1000 NVMe PCIe 240GB"(SSD) and "Toshiba P300 2TB 64MB 7200rpm SATA 3"(HDD), motherboard is "Fatal1ty Z370 Gaming K6", bios version is 3.10. The SSD Firmware is Rev. E7FT04.9. The problem is occurred during playing "World of Warcraft" which is installed in third HDD 1TB. All drivers from motherboard support page is installed, what is wrong with my new PC?! In the "Event viewer", there is these errors: "Disk 2 has been surprise removed" "The device, \Device\Harddisk2\DR3, is not ready for access yet." "The IO operation at logical block address 0x8000 for Disk 2 (PDO name: \Device00000058) was retired." p.s. all problem is gone when see the motherboard manual and change the disks to another SATA ports. M.2 slots and SATA slots share lanes. |