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X399 Taichi 1.70 BIOS error code loop

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6255
Printed Date: 03 May 2024 at 5:03am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: X399 Taichi 1.70 BIOS error code loop
Posted By: DylanSchell
Subject: X399 Taichi 1.70 BIOS error code loop
Date Posted: 04 Oct 2017 at 8:11pm
" rel="nofollow - I have a X399 Taichi  running with 1.50 bios, if I flash it with 1.70, the system goes in a UEFI error code loop. Does anyone have similar experiences, or even better, a solution ?

It just loops over these error codes:

21
12
33
de
ad
a2

for now I used the bios flashback functionality to back to the previous bios, but I would like to make use of the NVME raid in future. ( just running a single SSD at the moment, no raid at all )





Replies:
Posted By: parsec
Date Posted: 04 Oct 2017 at 10:47pm
Originally posted by DylanSchell DylanSchell wrote:

" rel="nofollow - I have a X399 Taichi  running with 1.50 bios, if I flash it with 1.70, the system goes in a UEFI error code loop. Does anyone have similar experiences, or even better, a solution ?

It just loops over these error codes:

21
12
33
de
ad
a2

for now I used the bios flashback functionality to back to the previous bios, but I would like to make use of the NVME raid in future. ( just running a single SSD at the moment, no raid at all )




We have had no user experiences with the 1.70 UEFI version at this time, since it is so new. You are the first one to post a thread about it that I am aware of.

The only POST code, of those you listed, that matters is the last one shown that remains on the display. That would be the A2 code, which is related to SATA.

A POST code indicates a problem only if POST fails on a particular POST procedure. The other codes you listed are not problems, they passed their tests and continued on to the next POST test.

So this problem happens immediately after flashing to 1.70, and you've never been able to get into the UEFI/BIOS with 1.70, correct?

Was the SATA mode set to RAID with UEFI version 1.50?

What version of Windows are you using?

Just wondering, are you using a SATA SSD, or NVMe SSD?


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http://valid.x86.fr/48rujh" rel="nofollow">


Posted By: datonyb
Date Posted: 05 Oct 2017 at 1:13am
may i suggest
enter bios
and reset bios to defaults
save and exit
enter bios again check it set to defaults save and exit (power off totally now)
unplug any sata and nvme drives
reboot and try the bios update/instant flash IN BIOS
save and exit reboot (if it will) to bios
save and exit ,and now connect whatever ssd/hard drives you wish to use

this is probably what parsec is thinking also that you may have an issue with a previous installtion


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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: MisterJ
Date Posted: 05 Oct 2017 at 4:55am
" rel="nofollow - DylanSchell, please use this link to decipher the loop:

http://forum.hwbot.org/showthread.php?t=16017

My quick look says memory testing.  Those are probably progress codes not error codes.  You probably have memory problems.  Please be sure to go into BIOS and hit F9 (Load UEFI Defaults) and try again.  You can also try disabling Advanced Training.  Good luck and enjoy, John.


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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD


Posted By: malkazoid
Date Posted: 05 Oct 2017 at 10:14am
Same exact problem here although updating to 1.70 from 1.40.
Not sure what RAID settings were prior to flashing the bios.  


Posted By: DylanSchell
Date Posted: 05 Oct 2017 at 2:17pm
Yes as soon as 1.70 is flashed, a number of post codes appear ( I have no log of all of them, but at some point it starts looping the sequence continuously 

there's a sata m2 ssd on the board, and a single spinning rust disk on one of the sata connectors. there is no raid involved at all.

when I flashed back the 1.50 I did reset to defaults, and tried to flash the 1.70 from the bios with the same results. ( the looping status codes ), with no way to actually enter the bios.

I can try to do it without the sata devices connected when I have more time, it's a pain to access the m2 slot to remove the ssd in there, maybe this weekend I have more time to experiment, but during the week, I need my pc operational.


Posted By: kotodama
Date Posted: 06 Oct 2017 at 3:00am
Yup get the same issue with the same codes. Downgrading to 1.50 fixes the issues. 1.70 is borked for me.

Config is Windows 10 on a SATA SSD and an NVMe SSD as a data drive.


Posted By: dechamplian
Date Posted: 07 Oct 2017 at 6:36am
yES, I HAVE THE SAME PROBLEM. I UPDATE THE BIOS FROM 1.5 TO 1.7. I HAVE A BOOT SSD SATA TOO. HE SEND TO ME A EMAIL TO FLASHBACK MY BIOS BUT AFTER BLINKING THE BUTTON TURN ON.

I FLASH THE BIOS FROM 13 TO 15 VIA WINDOWS BUT THIS TIME I TRY THE UEFI TO YPGRADE.
DO WE HAVE A ROM BIOS TO RESET IT.


Posted By: wardog
Date Posted: 07 Oct 2017 at 7:18am
" rel="nofollow -
Originally posted by MisterJ MisterJ wrote:

http://forum.hwbot.org/showthread.php?t=16017


That dates back to Sandy Bridge.


Here. I'll post a link to something way WAY newer:
https://ami.com/ami_downloads/Aptio_V_Status_Codes.pdf


Posted By: wardog
Date Posted: 07 Oct 2017 at 7:20am
Originally posted by dechamplian dechamplian wrote:

yES, I HAVE THE SAME PROBLEM. I UPDATE THE BIOS FROM 1.5 TO 1.7. I HAVE A BOOT SSD SATA TOO. HE SEND TO ME A EMAIL TO FLASHBACK MY BIOS BUT AFTER BLINKING THE BUTTON TURN ON.

I FLASH THE BIOS FROM 13 TO 15 VIA WINDOWS BUT THIS TIME I TRY THE UEFI TO YPGRADE.
DO WE HAVE A ROM BIOS TO RESET IT.


Your manual describes the BIOS Flashback procedure.


Posted By: SoniC
Date Posted: 08 Oct 2017 at 1:56am
May I   add - NEVER flash from Windows.
Even if the vendor allows it - it is ALWAYS better to upload the bios file to a pen drive, clear cmos, reboot, enter UEFI again, flash, reboot, enter UEFI, set everything up again.


-------------
-=SoniC=-
TR x1950, ASRock X399 FPG (v. 3.33A), G.Skill 3200 CL14 64GB, Enermax LiqTech 280,
AMD Vega 64 LC, 10x HDDs (mostly Hitachi), 2x M.2 (970EVO,960Pro), Xonar DX, AX1200i PSU


Posted By: DylanSchell
Date Posted: 11 Oct 2017 at 6:21pm
so far I see SATA SSD as the common denominator. I'll wait with re-testing when I get my NVME ssds.


Posted By: jackfrost
Date Posted: 24 Oct 2017 at 4:23am
Originally posted by parsec parsec wrote:

Originally posted by DylanSchell DylanSchell wrote:

" rel="nofollow - I have a X399 Taichi  running with 1.50 bios, if I flash it with 1.70, the system goes in a UEFI error code loop. Does anyone have similar experiences, or even better, a solution ?

It just loops over these error codes:

21
12
33
de
ad
a2

for now I used the bios flashback functionality to back to the previous bios, but I would like to make use of the NVME raid in future. ( just running a single SSD at the moment, no raid at all )




We have had no user experiences with the 1.70 UEFI version at this time, since it is so new. You are the first one to post a thread about it that I am aware of.

The only POST code, of those you listed, that matters is the last one shown that remains on the display. That would be the A2 code, which is related to SATA.

A POST code indicates a problem only if POST fails on a particular POST procedure. The other codes you listed are not problems, they passed their tests and continued on to the next POST test.

So this problem happens immediately after flashing to 1.70, and you've never been able to get into the UEFI/BIOS with 1.70, correct?

Was the SATA mode set to RAID with UEFI version 1.50?

What version of Windows are you using?

Just wondering, are you using a SATA SSD, or NVMe SSD?

This is happening to me as well... I have 2x NVMe, 1x SATA (all in M.2 slots).

One thing that might not be clear (based on your response parsec) is that the above boot codes loop, as in they keep going repeating over and over (not once each power up).

It doesn't stop on A2, it just... loops again and again, running through all of the above debug codes.

Is there any BIOS update on the horizon soon? I really want to use NVMe RAID and SATA simultaneously...

Thanks


Posted By: parsec
Date Posted: 24 Oct 2017 at 12:00pm
" rel="nofollow -
Originally posted by jackfrost jackfrost wrote:


This is happening to me as well... I have 2x NVMe, 1x SATA (all in M.2 slots).

One thing that might not be clear (based on your response parsec) is that the above boot codes loop, as in they keep going repeating over and over (not once each power up).

It doesn't stop on A2, it just... loops again and again, running through all of the above debug codes.

Is there any BIOS update on the horizon soon? I really want to use NVMe RAID and SATA simultaneously...

Thanks


So this POST loop just continues endlessly? Is there any evidence of the PC restarting, and the POST process starting over again?

I ask because a UEFI/BIOS option found in Ryzen boards, AM4 Advance Boot Training will cause the PC to restart multiple times (three by default) to run through the training three times. That may not be the case here. I don't have an X399 board, so can only speculate.

A2 is not the last SATA related POST code displayed with Ryzen boards. That would be A9, possibly followed by 99, which is PCIe related and probably related to an NVMe SSD on the PCIe buss. Did you happen to observe the POST codes shown with the 1.50 UEFI version?

IMO, at this point the other POST codes aren't related or an error, since the last one displayed is always apparently A2, before the loop begins again.

Regardless, it is clear there is a major problem with the 1.70 UEFI version for some users. There will obviously be a need for a new UEFI version, but I have no information about when that will happen.



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http://valid.x86.fr/48rujh" rel="nofollow">


Posted By: free-eagle
Date Posted: 24 Oct 2017 at 2:42pm
i have a similar config with 2 nvme and 1 sata ssd.
my system started only if the sata ssd was in slot 3.
to use a nvme raid configuration i had to clean all old arrays and disks, build all new arrays in bios raidxpert and reinstall the system from scratch.
after this all is working as expected


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X399 Taichi (Bios 2.0), TR 1920X, 32 GB GSKILL F4-3600C16D-16GTZSW, 2x Samsung 960 Pro 512GB (RAID 0),Crucial 1 TB SSD, 2x 4TB Seagate HDD (RAID 1), Zotac 1080TI AMP Extreme, Windows 10 Pro (1709)


Posted By: jackfrost
Date Posted: 24 Oct 2017 at 4:34pm
Originally posted by parsec parsec wrote:

" rel="nofollow -
Originally posted by jackfrost jackfrost wrote:


This is happening to me as well... I have 2x NVMe, 1x SATA (all in M.2 slots).

One thing that might not be clear (based on your response parsec) is that the above boot codes loop, as in they keep going repeating over and over (not once each power up).

It doesn't stop on A2, it just... loops again and again, running through all of the above debug codes.

Is there any BIOS update on the horizon soon? I really want to use NVMe RAID and SATA simultaneously...

Thanks


So this POST loop just continues endlessly? Is there any evidence of the PC restarting, and the POST process starting over again?

I ask because a UEFI/BIOS option found in Ryzen boards, AM4 Advance Boot Training will cause the PC to restart multiple times (three by default) to run through the training three times. That may not be the case here. I don't have an X399 board, so can only speculate.

A2 is not the last SATA related POST code displayed with Ryzen boards. That would be A9, possibly followed by 99, which is PCIe related and probably related to an NVMe SSD on the PCIe buss. Did you happen to observe the POST codes shown with the 1.50 UEFI version?

IMO, at this point the other POST codes aren't related or an error, since the last one displayed is always apparently A2, before the loop begins again.

Regardless, it is clear there is a major problem with the 1.70 UEFI version for some users. There will obviously be a need for a new UEFI version, but I have no information about when that will happen.


No, it's not restarting and starting the post codes from the beginning... When you hit the power switch, it goes through several debug codes until it gets to the above codes, then it loops them without restarting.

I actually believe the order its generating them is like this: de ad a2 21 12 33, loop... if that helps. I seem to remember before it loops back to de that there were other codes before the first de loop.

On 1.50, I can't say I watched the entire boot code pattern, but I'm relatively sure 99 is the last one I see before a successful boot.

I do have my SATA drive in M2_1, and my NVMe drives in M2_2 and M2_3 (because I might switch to a U2 drive later, and the manual says M2_1 is disabled if using a U2 drive).

I'll check on Wednesday if removing the SATA drive (or changing it to port M2_3 like free-eagle says) lets it boot on 1.70.


Posted By: jackfrost
Date Posted: 26 Oct 2017 at 9:20am
I didn't get a chance to check out the the sata ssd in the M2_3 slot, but I can confirm that simply removing the sata ssd from the M2_1 slot allowed 1.70 to boot.


Posted By: jackfrost
Date Posted: 27 Oct 2017 at 5:09am
Switching the NVMe ssd in M2_3 and the SATA ssd in M2_1 does result in a bootable system with 1.70... but it seems to be somewhat unstable.

The first boot after the ssd switch failed to show anything on the screen, with the debug display showing either 94 or a4 (I forget).

The second (and third) boots worked fine, except the NVMe ssd in M2_1 doesn't show up, and the debug display continues to say a6 even though the screen/bios is responsive.

At this point I'm going to put a cheapish 1tb intel 600p nvme drive in instead of the 1tb sata drive, and call it a day... 

I'd like to actually use the new system I built instead of leaving it on my desk opened forever, lol.


Posted By: wolrah
Date Posted: 29 Oct 2017 at 4:58am
I am having issues as explained by many of you.

X399 Taichi, 1950x, 64GB Ram  (4x16GB)

RAM= G Skill TridentZ RGB F4-3200C14-16GTZR  (FYI: ram seems to be stable with XMP enabled at 3200)

Board is at 1.70, has been since I built it 3-4 weeks ago.  I setup the system with Win10 on a single M.2 in slot 3.  Using onboard RAID for some SATA drives.

When I was setting up drives, I installed 2 cheapish 128GB drives I had laying around, with the intent to get 2 matching M.2 drives a later date (when my wallet stopped crying).  The system would not POST with any M.2 configuration other than Slot 3 alone... At the time I thought it was one of my low cost drives, so I just moved on.

Today saw the arrival of two brand-spank'n new M.2, 500GB Crucial SSDs.  The plan was to RAID0 for my OS drive.  Popped the drives into slot 1 and 2 and booted up to the same code loop:
DE, AD, A2, 21, 12, 33
I can not get into BIOS.

Install ONE drive into slot 3, no problem, any unit.
My present 128GB drive no problem windows boots.
Install either one of the new modules, no problem  (obviously no OS installed, but it will POST, BIOS sees the disk and lists the make/model)

I have pulled the ol' BIOS reset... no change.
I have un-plugged the SATA drives, no change.

I have tried every combination of M.2 modules in every available slot, no change.
System does not seem to care about the exact M.2 plugged in, just where (i.e. ONLY M.2_3!!!)

ASRock, please support,  I can post details where needed.



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X399 Taichi, 1950x, 64GB GskillRGB, 980 Ti, Storage = WIP


Posted By: MisterJ
Date Posted: 29 Oct 2017 at 5:36am
" rel="nofollow - wolrah, this is a user forum and the chances of seeing an ASRock technical support person is very slim.  Here is a link to the debug codes:
http://forum.hwbot.org/showthread.php?t=16017
Those look like normal boot sequence codes.  Have you tried plugging your working W10 System SSD into one of the other M.2 sockets.  If that works, then I would suggest you plug each of your new drives into Slot-3, one at a time, and initialize them GPT and format them.  Then try all three plugged at once.  In any case please open a ticket with ASRock Support and report what is going on, so you can get ready for a RMA is needed.  Enjoy, John.


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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD


Posted By: wolrah
Date Posted: 29 Oct 2017 at 5:47am
MisterJ, thanks for the quick reply.
I was not aware this was a user only forum.  Thanks for informing me. Thumbs Up

The computer does not boot if any module is in slots 1 or 2.  (W10 SSD must be in slot 3)  New drives are seen only if installed in 3, nothing in 1 or 2.

I guess I could individually install the new 500GB modules in slot 3, boot via live USB drive, GPT and format... after doing that for each, install all three and see what happens.  *shrug*

I'll submit a ticket with tech support so that they are at lease aware of the issue.

To me, installing drives does not seem like something that should cause a boot failure.  That said; new, new stuff we have here, bound to be some hiccups along the way. 


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X399 Taichi, 1950x, 64GB GskillRGB, 980 Ti, Storage = WIP


Posted By: MisterJ
Date Posted: 29 Oct 2017 at 7:38am
wolrah, I have no experience with the Taichi, but I have 250 GB SSDs in all three slots with none of your problems.  Hopefully ASRock will be willing to RMA your board.  Enjoy, John.


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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD


Posted By: free-eagle
Date Posted: 29 Oct 2017 at 2:32pm
I think at the moment bios 1.7 is the problem.
in my configuration before 1.7 the sata m2 ssd worked in all slots. in bios 1.7 the sata ssd works only in slot 3. in slot 1 and 2 i have real nvme ssdĀ“s and they work fine there.


-------------
X399 Taichi (Bios 2.0), TR 1920X, 32 GB GSKILL F4-3600C16D-16GTZSW, 2x Samsung 960 Pro 512GB (RAID 0),Crucial 1 TB SSD, 2x 4TB Seagate HDD (RAID 1), Zotac 1080TI AMP Extreme, Windows 10 Pro (1709)


Posted By: MisterJ
Date Posted: 29 Oct 2017 at 9:43pm
free-eagle, you can flash back to 1.50 if you like.  If this works, please open a ticket and tell ASRock.  Be sure to use Instant Flash from the BIOS.  I suggest doing an F9, F10, then flash, then another F9 and F10.  Enjoy, John.


-------------
Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD


Posted By: free-eagle
Date Posted: 29 Oct 2017 at 9:58pm
i know, i did this several times to be sure the error is bios 1.7 related :-)

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X399 Taichi (Bios 2.0), TR 1920X, 32 GB GSKILL F4-3600C16D-16GTZSW, 2x Samsung 960 Pro 512GB (RAID 0),Crucial 1 TB SSD, 2x 4TB Seagate HDD (RAID 1), Zotac 1080TI AMP Extreme, Windows 10 Pro (1709)


Posted By: wolrah
Date Posted: 31 Oct 2017 at 2:30am
During the course of working on this issue, and posting here, I learned about the various interfaces avalable to the M.2 form factor.  I was not aware that some M.2 devices use a SATA interface over PCIE. My new SSDs are, in fact, SATA.  I may try to get a hold of a true PCIE SSD and see if slots 1 or 2 will work (at least let me into BIOS)

free-eagle, I have not used any other version than 1.7.  Thank you for following up with your experience. Thumbs Up I would try to downgrade, but I have some work that needs to be done. 

 I'll update if I can get my hands on a true PCIE SSD.

FYI, I did open a ticket with ASRock, very quick to respond.  They obviously want me to, unplug all, clear CMOS, re-seat...  if this does not work,  they are already proposing an RMA... but from what I see,  it feels like  a BIOS issue, not my particular board.  I'll update as we move forward.


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X399 Taichi, 1950x, 64GB GskillRGB, 980 Ti, Storage = WIP


Posted By: wolrah
Date Posted: 31 Oct 2017 at 4:44am
Quick update, 2 PCIe SSDs should be in tomorrow...  if they work I'll re-purpose the SATA SSDs and close my ticket with ASRock.  I won't mind the extra performance. Wink




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X399 Taichi, 1950x, 64GB GskillRGB, 980 Ti, Storage = WIP


Posted By: jackfrost
Date Posted: 02 Nov 2017 at 11:03pm
I have 3 PCIe SSDs in the m.2 slot working fine, with raid enabled on 2 of them for a raid0 boot drive.

The issue only seems to apply to SATA m.2 drives, i have multiple 2.5 sata devices plugged in just fine.


Of course, I can't have secure boot enabled with the amd raid... windows says rcbottom.sys fails digital signature check.

PS: Don't install the samsung NVMe driver if you use samsung nvme drives and the amd raid, it might completely screw your install... it did mine.


Posted By: wolrah
Date Posted: 03 Nov 2017 at 12:27am
Sorry for the late update, work got in the way...

I installed two new PCIe SSDs in slots 1 and 2.  I was able to boot with out issue.
I built a RAID 0 array with both and installed windows.

Ran this configuration with and without a SATA SSD in slot 3. No problem either way.

Currently running the RAID 0 in 1 and 2 with slot 3 open.  I also have a RAID 0 array with two seagate 3TB drive, a standalone 2TB disk and a standalone 2.5" 256GB SATA SSD.

To me this confirms the SATA vs. NVMe and issues with BIOS 1.7.

I can't afford to have my system down for an RMA, I will discuss further with tech support.  


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X399 Taichi, 1950x, 64GB GskillRGB, 980 Ti, Storage = WIP


Posted By: Blemis
Date Posted: 04 Nov 2017 at 9:26pm
I have a similar issue with 1.7. When I use my u.2 drive (intel 750) in the u.2 port, and then turn on nvme raid it will not post. The bios error code says it's a pci error. Turn off nvme raid and it works fine. If I put the 750 into an add on card, instead of the u.2 port same result. Looks like this was just a quickly implemented poorly tested bios raid.


Posted By: kotodama
Date Posted: 09 Nov 2017 at 2:57am
Same issue with the new 1.80 BIOS as well.


Posted By: Garrett1028
Date Posted: 16 Nov 2017 at 12:36pm
Same issue here, with bios 1.7 and 1.8

1900x Threadripper /399 Taichi board, 2x crucial sata M.2 drives, 2x rx580 GPUs in crossfire





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