AB350M will not display video upon turn on
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6259
Printed Date: 19 Jul 2025 at 10:35pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: AB350M will not display video upon turn on
Posted By: monkeybuggy
Subject: AB350M will not display video upon turn on
Date Posted: 05 Oct 2017 at 12:51am
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Hey guys, just registered. I have a serious issue with my ASRock AB350M motherboard, to where when I start it up it won't display anything through the graphics card. My components are as follows: PNY GeForce GT 710 2GB 8GB DDR4-2400 (one stick) 1TB Seagate HDD ASUS DVD drive Rosewill Wireless Adapter Card Seasonic 520W 12V PSU AMD A8-9600 APU I built the PC, plugged everything in, turned it on, and no signal to the monitor. Fans work, even my extra 120mm fan. HDD spins, ODD opens on command. Even graphics card fan is spinning. I don't seem to see any LEDs on the motherboard, nor any beep speakers. So no lights or beeps from the board. Even the Ethernet light turns on. The motherboard doesn't reboot, it just stays on. I have no idea what's happening, there was a post just like this on this forum but the person who posted it didn't explain how they got it to work. I have looked all over YouTube, Google, and all I seem to find is the Pro 4 version. Please help! |
Replies:
Posted By: datonyb
Date Posted: 05 Oct 2017 at 1:04am
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" rel="nofollow - we will need extra info please for starters what port on the graphics card are you using e,g hdmi/digital/vga what monitor or tv are you using and what port ? simple things to check while replying are if a tv have you tried changing the tv sets source input on the remote control ------------- [url=https://valid.x86.fr/jpg250]  [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: monkeybuggy
Date Posted: 05 Oct 2017 at 1:06am
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Thank you very much for the reply. I'm using an AOC 19" monitor, purely VGA. This, it's connected to the card via VGA. |
Posted By: datonyb
Date Posted: 05 Oct 2017 at 1:08am
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" rel="nofollow - can you connect it to a tv via a hdmi cable for testing purpose ? ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: monkeybuggy
Date Posted: 05 Oct 2017 at 1:21am
| I did, and turned both on. No signal on the TV, even when HDMI was selected as the input. |
Posted By: datonyb
Date Posted: 05 Oct 2017 at 1:35am
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ok so thats ruled out the chance of a problem with the connections and methods of connections from source to display right back to basics now remove ram and reinsert it (this on the am4 boards needs quite a lot more force than what older ddr2 etc ram sticks used to need) try it in slot a2 and also in slot a1 check that you have both the 24 pin power connected fully AND the 8 pin extra cpu connector (ALSO CHECK THE 8 PIN IS THE EXTRA CPU POWER AND NOT THE PCIE 8 PIN we already had this issue this week) remove any dvd/hdd/nvme drives for the moment remove and reinsert the graphics card making sure its seated fully (shine a torch down at the bottom connector to see the copper pins are equally pushed in along the row) pull that wifi card out and leave it out for the moment lastly one by one and treble check all of those front panel connectors are in the right pins eg pwr switch / power led/ reset switch/hdd led) now try a boot (remember the boards very first post does take a few minutes to sort out its own settings on ryzen) ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: monkeybuggy
Date Posted: 05 Oct 2017 at 1:59am
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Oh my God thank you so so much! I've been so frustrated with this. I followed your instructions to the teeth and it worked! |
Posted By: datonyb
Date Posted: 05 Oct 2017 at 2:03am
 another satisfied customer ok so now gradually replace/connect up things that you have left out eg had drive then dvd then wifi etc if it fails to boot at any stage you have found whats causing the issue i suspect maybe you had a bad connection somewhere ,but maybe the wifi card is knocking something out please let us know how it turns out ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: monkeybuggy
Date Posted: 05 Oct 2017 at 2:43am
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I put everything back in its original place, however when I took the mobo out and put the RAM back in I heard a certain click, and it took a whole lot of effort to put that sucker in. It probably was the RAM, but now everything is in place and working perfectly! |
Posted By: datonyb
Date Posted: 05 Oct 2017 at 3:05am
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yes this new am4-ddr4 socket needs a lot of pressure to seat them properly ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |