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M2 is not recognized in BIOS

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6372
Printed Date: 27 Dec 2024 at 12:54pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: M2 is not recognized in BIOS
Posted By: dellx37
Subject: M2 is not recognized in BIOS
Date Posted: 19 Oct 2017 at 2:46pm
Today I install adata SU800 256GB m.2 on AB350 Pro4.
But M.2 is not recognized in BIOS, also not by W10 installer of course.




Replies:
Posted By: donalgodon
Date Posted: 19 Oct 2017 at 2:58pm
The Sata 3 port on your board is shared with the M.2 channel, so if you want to use M.2, you'll need to move the Sata connector to another port (1, 3, or 4). When the BIOS detects Sata 3 is in use, it will automatically disable the M.2 slot it's shared with.

I had the same issue. Moving my sata connector to another of the three ports fixed it.


Posted By: ASRock_TSD
Date Posted: 24 Oct 2017 at 6:12pm
Dear dellx37,

Greetings, this is ASRock TSD.


According to the Specification, M2_1 socket supports PCIe M.2 type device; M2_2 supports SATA type M.2 device.

Due to ADATA SU800 is a SATA type M.2 device. Hence, please install the device on M2_2 socket for verifying.

Besides, M2_2 and SATA3_3 share lanes. If either one of them is in use, the other one will be disabled.

Please also make sure there is no device on SATA3_3 port.

About detailed information, please refer to website Specification.
http://www.asrock.com/MB/AMD/AB350%20Pro4/index.asp#Specification" rel="nofollow - http://www.asrock.com/MB/AMD/AB350%20Pro4/index.asp#Specification


Thanks!

All the best,
ASRock TSD




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