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X370 Taichi & 960 EVO M.2 Issue

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6375
Printed Date: 13 Jul 2024 at 6:31pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: X370 Taichi & 960 EVO M.2 Issue
Posted By: ManannanMacLir
Subject: X370 Taichi & 960 EVO M.2 Issue
Date Posted: 20 Oct 2017 at 2:16pm
My hardware is as follows:

  • X370 Taichi
  • R 1700
  • GTX 970
  • G.Skill 3200 RGB (8GB x 2) 
  • 960 EVO M.2 *

    * I understand this disk is not support on the X370 Taichi, however I have read other peoples posts talking about how they got theirs going with a simple plug-n-play.
When I attempt to install Windows 10 on my brand new Samsung 960 EVO M.2, I receive the following message.

"Windows cannot be installed to this disk. This computer's hardware may not support booting to this disk. Ensure that the disk's controller is enabled in the computer's BIOS menu."

Additional information that might be helpful

  • I have set the BIOS settings to their default state.
  • The 960 EVO is the only drive connected to the PC. 
  • This is a fresh install attempt. Windows (or anything) does not exist on the 960 EVO.
  • BIOS detects the 960 as I'm able to arrange it in boot priority. 
  • The disk is physically installed at "M2_1" as the manual designates it.
  • There are no other peripherals or devices connected to any SATA or PCIe ports, except my graphics card which is in position "PCIE2" as the manual designates it.

    Although I am not extremely adept technically, I can follow instructions well. Any help would be appreciated, please let me know if I haven't given enough information. 



Replies:
Posted By: ManannanMacLir
Date Posted: 20 Oct 2017 at 2:20pm
Important detail. I am  using the most recent BIOS version.


Posted By: UncleGamer
Date Posted: 20 Oct 2017 at 7:03pm
This could be an issue with the m.2 drive itself. The way to test it is to either put it in a different computer or get a regular drive, load Windows on it and then see if Windows can see and use the m.2 drive.

If the drive is showing but accessible within Windows then it could very well be a bad drive.


Posted By: datonyb
Date Posted: 20 Oct 2017 at 8:24pm
" rel="nofollow - hiya by m2 i assume you mean m2 nvme drive ? (i dont think they make the evo 960 as a sata m2)

i have the exact same card and it did indedd just work plug an play

so back to basics

have you tried removing and reinstalling it ?
(it could just be a slight lack of being fully seated)
allthough from memory they said a light pressure at 45degrees and then lay down flat and screw into place

option 2
reset the bios (clear the cmos) by unplugging pc AND removing the cmos battery for 3 mins or so

option 3
is the bios set to uefi mode and your trying to install windows now in uefi mode

option 4 try directly installing from start up (i think it was hit f6 on booting with the usb connected and follow prompts )


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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: parsec
Date Posted: 20 Oct 2017 at 10:23pm
" rel="nofollow -
Originally posted by ManannanMacLir ManannanMacLir wrote:

My hardware is as follows:

  • X370 Taichi
  • R 1700
  • GTX 970
  • G.Skill 3200 RGB (8GB x 2) 
  • 960 EVO M.2 *

    * I understand this disk is not support on the X370 Taichi, however I have read other peoples posts talking about how they got theirs going with a simple plug-n-play.
When I attempt to install Windows 10 on my brand new Samsung 960 EVO M.2, I receive the following message.

"Windows cannot be installed to this disk. This computer's hardware may not support booting to this disk. Ensure that the disk's controller is enabled in the computer's BIOS menu."

Additional information that might be helpful

  • I have set the BIOS settings to their default state.
  • The 960 EVO is the only drive connected to the PC. 
  • This is a fresh install attempt. Windows (or anything) does not exist on the 960 EVO.
  • BIOS detects the 960 as I'm able to arrange it in boot priority. 
  • The disk is physically installed at "M2_1" as the manual designates it.
  • There are no other peripherals or devices connected to any SATA or PCIe ports, except my graphics card which is in position "PCIE2" as the manual designates it.

    Although I am not extremely adept technically, I can follow instructions well. Any help would be appreciated, please let me know if I haven't given enough information. 


The 960 EVO will work fine in any X370 board. Many ASRock X370 board users including myself use a 960 EVO as the OS drive.

If you can see the 960 EVO in the UEFI/BIOS, and in the boot order, the SSD is working fine. You are using Windows 10 which has a built in NVMe driver, so that is not the problem.

The error message from Windows 10 is rather generic, none of the things it said is really true. The hardware does support it and there is no disk controller you need to enable.

As said above by datonyb, NVMe SSDs require a "UEFI booting" Windows installation. There are several ways to accomplish that, they are not difficult.

First, what are you using as the Windows 10 installation media? An optical disk? Or a Windows 10 ISO on a USB flash drive?

Either way, when you boot the Windows 10 installation media, go into the UEFI/BIOS, Advanced Mode, and then into the Boot screen. Look in the Boot order for the entry for the Windows 10 installation media. You may find more than one entry for the Windows 10 installation media.

You MUST select the entry with this format, "UEFI: <device name>", where device name is the optical drive or USB flash drive you are using. The entry with the "UEFI:" prefix will cause a UEFI booting Windows installation to be done.

Some optical disk drives do not support UEFI booting. If you are using an optical drive and disk and don't get a "UEFI:..." entry in the boot order, let us know. You'll need to create a USB Windows 10 ISO installation drive.



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http://valid.x86.fr/48rujh" rel="nofollow">


Posted By: MisterJ
Date Posted: 20 Oct 2017 at 11:28pm
" rel="nofollow - ManannanMacLir, please state your BIOS version explicitly.  I suggest you place your specifications in your signature as I have - always there automatically.  When you get to the W10 Setup screen asking for install drive selection, select your SSD and click Format.  Be sure to select GPT and you should be good to go.  The message you are getting is a generic one and says "may not support booting", notice the word "may".  What version of W10 are you installing (32/64 bit and version) and from what media?  Good luck and enjoy, John.

EDIT:  Your SSD is on the Storage Qualified list.   http://www.asrock.com/mb/AMD/X370%20Taichi/index.asp#Storage


-------------
Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD


Posted By: ManannanMacLir
Date Posted: 20 Oct 2017 at 11:35pm
Originally posted by parsec parsec wrote:

" rel="nofollow -
Originally posted by ManannanMacLir ManannanMacLir wrote:

My hardware is as follows:

  • X370 Taichi
  • R 1700
  • GTX 970
  • G.Skill 3200 RGB (8GB x 2) 
  • 960 EVO M.2 *

    * I understand this disk is not support on the X370 Taichi, however I have read other peoples posts talking about how they got theirs going with a simple plug-n-play.
When I attempt to install Windows 10 on my brand new Samsung 960 EVO M.2, I receive the following message.

"Windows cannot be installed to this disk. This computer's hardware may not support booting to this disk. Ensure that the disk's controller is enabled in the computer's BIOS menu."

Additional information that might be helpful

  • I have set the BIOS settings to their default state.
  • The 960 EVO is the only drive connected to the PC. 
  • This is a fresh install attempt. Windows (or anything) does not exist on the 960 EVO.
  • BIOS detects the 960 as I'm able to arrange it in boot priority. 
  • The disk is physically installed at "M2_1" as the manual designates it.
  • There are no other peripherals or devices connected to any SATA or PCIe ports, except my graphics card which is in position "PCIE2" as the manual designates it.

    Although I am not extremely adept technically, I can follow instructions well. Any help would be appreciated, please let me know if I haven't given enough information. 


The 960 EVO will work fine in any X370 board. Many ASRock X370 board users including myself use a 960 EVO as the OS drive.

If you can see the 960 EVO in the UEFI/BIOS, and in the boot order, the SSD is working fine. You are using Windows 10 which has a built in NVMe driver, so that is not the problem.

The error message from Windows 10 is rather generic, none of the things it said is really true. The hardware does support it and there is no disk controller you need to enable.

As said above by datonyb, NVMe SSDs require a "UEFI booting" Windows installation. There are several ways to accomplish that, they are not difficult.

First, what are you using as the Windows 10 installation media? An optical disk? Or a Windows 10 ISO on a USB flash drive?

Either way, when you boot the Windows 10 installation media, go into the UEFI/BIOS, Advanced Mode, and then into the Boot screen. Look in the Boot order for the entry for the Windows 10 installation media. You may find more than one entry for the Windows 10 installation media.

You MUST select the entry with this format, "UEFI: <device name>", where device name is the optical drive or USB flash drive you are using. The entry with the "UEFI:" prefix will cause a UEFI booting Windows installation to be done.

Some optical disk drives do not support UEFI booting. If you are using an optical drive and disk and don't get a "UEFI:..." entry in the boot order, let us know. You'll need to create a USB Windows 10 ISO installation drive.



Parsec you advice was the solution, it just needed to be booted from  the flash device listed "UEFI" thank you so much for helping with easy to follow and concise language. 

Thank all of you for bothering to reply to a stranger. I spent the entire day googling solutions and watching youtube videos but none of them answered my question. Cheers!


Posted By: ManannanMacLir
Date Posted: 20 Oct 2017 at 11:42pm
" rel="nofollow - I popped the champagne too soon, a new problem has arisen.

After installing Windows the system reboots, but it boots back trying to the UEFI Windows Installation Media, even when the EVO 960 is set to top priority. Any ideas?


Posted By: MisterJ
Date Posted: 21 Oct 2017 at 12:05am
ManannanMacLir, W10 Setup manages the boot priority just fine,  Please do not mess with it especially during install.  Use F11 to see the boot devices, boot the UEFI one and let Setup do the rest.  Enjoy, John.


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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD


Posted By: ManannanMacLir
Date Posted: 21 Oct 2017 at 12:32am
I don't think I explained clearly what it is doing now.

I install Windows 10, and naturally the system reboots. However it boots right back into the beginning of the installation process(where it asks me for my Windows Key, etc). This occurs without me touching the Boot Priority. 

Removing the Installation Media(USB Drive) or changing Boot Priority have no effect towards remedying the problem.


Posted By: MisterJ
Date Posted: 21 Oct 2017 at 2:20am
" rel="nofollow - ManannanMacLir, exactly what version (32/64 bit and version number) of W10 are you trying to install and where did the install media come from?  It would be best, in my opinion, for you to post your specifications in your signature as I have - always automatically in every post.  As near as I can tell, the M.2 SDD is your only drive besides the USB - correct?  So, please use F11 to boot to the Boot Device menu, select the UEFI version of the USB and boot it.  When you get to the select the install device, select your M.2, delete all partitions, then click FORMAT (GPT).  Proceed with the install.  It should work with no problems.  Enjoy, John.


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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD


Posted By: ManannanMacLir
Date Posted: 21 Oct 2017 at 3:52am
I am installing a legitimate(paid for) copy of Windows 10 64 Bit Home. I created the Installation Media on a Flash Drive via the Tool provided by Microsoft.

I can delete all partitions, which just leaves the drive, however  the "format" option is greyed out when I select it. 

If I create a new Partition, Windows automatically creates several(MSR, System, Recovery, Primary). However I then get a new error  

" Windows cannot be installed to this disk. The selected disk is of the GPT partition style."

Below this I get the following error.

"Windows cannot be installed to this disk. This computer's hardware may not support booting to this disk. Ensure the disk's controller is enabled in the computer's BIOS menu."


Now if I delete all partitions at this point  and restart the system, I am able to install Windows. However once installation is complete and asks to restart, it simply loops back to the beginning of Installing Windows.


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X370 Taichi + Ryzen 1700 + GTX 970 + 960 EVO M.2 + G.Skill 3200 RGB + Thermaltake 850W Gold + Windows 10, 64 bit Home (legitimate copy)


Posted By: MisterJ
Date Posted: 21 Oct 2017 at 4:45am
" rel="nofollow - Thanks, ManannanMacLir.  I am using the MS Media Creation tool to DL a copy (ISO) of the latest version of W10 (1709).  I assume this is what you used to create a USB image - correct?  Sorry if I implied you might have an illegal copy of W10.  The three partitions created are normal.  Right now, I do not understand the "can't install on a GPT" partition message.  When you created the USB stick from the DLed file were you asked to create a UEFI USB?  Did you boot the UEFI tagged USB stick on the Boot Device Menu?  My DL is complete and I will do some analysis soon.  I will go into my BIOS and get a screenshot of my Boot device Menu and post it.  Hang in there and enjoy, John.

EDIT: Boot the one in Yellow:

https://postimages.org/" rel="nofollow">


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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD


Posted By: ManannanMacLir
Date Posted: 21 Oct 2017 at 5:01am
No thank you, MisterJ. I appreciate the help.

I used Microsoft's "MediaCreationTool.exe." Selecting the "USB Flash Drive" option I created an install file on the USB. I don't recall whether it asked specifically to create a UEFI USB.

I was booting from said UEFI USB when attempting to install. 

What confuses me is Windows states that it installs just fine on the 960, but will not boot to the 960 after installation. Windows disk manager detects the 960(when I hook up my 850 that already has windows on it), BIOS detects the 960. However Samsung Magician oddly enough will not recognize the 960.


The USB itself is in FAT32 Format, I don't know if that makes a difference. 

-------------
X370 Taichi + Ryzen 1700 + GTX 970 + 960 EVO M.2 + G.Skill 3200 RGB + Thermaltake 850W Gold + Windows 10, 64 bit Home (legitimate copy)


Posted By: ManannanMacLir
Date Posted: 21 Oct 2017 at 5:02am
Re-creating a Windows 10 install Flash drive as we speak.

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X370 Taichi + Ryzen 1700 + GTX 970 + 960 EVO M.2 + G.Skill 3200 RGB + Thermaltake 850W Gold + Windows 10, 64 bit Home (legitimate copy)


Posted By: MisterJ
Date Posted: 21 Oct 2017 at 5:37am
" rel="nofollow - ManannanMacLir, I just created a USB stick and was asked nothing.  Mine is a FAT32 also.  I think the USB stick is fine.  Did you see my screenshot of the Boot Device Menu?  Your USB stick will show up twice.  Be sure to boot the one with UEFI in front as in my screenshot.  Make sure the 850 is not plugged into your system.  Please post a screenshot of your Boot Device Menu.  Plug a FAT formatted USB stick into your system and boot using F11.  Just using the install USB you are creating will work fine.  You do not need a second stick.  You will get a file like 171020154709.BMP stored on the stick.  Please post it here.  I am off for a while.  Go ahead a try your install again.  I'll check back soon.  Enjoy, John.


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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD


Posted By: rbarker31
Date Posted: 28 Oct 2017 at 5:48am
" rel="nofollow - What ended up fixing it?  I'm getting ready to load win10 on a X370 w/ PM961 and this is good info. 


Posted By: parsec
Date Posted: 28 Oct 2017 at 11:10am
Originally posted by rbarker31 rbarker31 wrote:

" rel="nofollow - What ended up fixing it?  I'm getting ready to load win10 on a X370 w/ PM961 and this is good info. 


I find that pre-formatting the 960 EVO (or any drive) is part of the problem.

It's better to let the WIndows installer format the SSD. To do that, choose the Custom Installation option offered early in the installation process. That screen will show any partitions currently on the drive. Delete all of them. Then find the "New" button in the lower right corner of the screen, click it, click Ok on the next prompt, and Windows formats the SSD for UEFI booting. There are really four partitions created on the drive, if only three are shown. Most programs won't show all four, Disk Management won't for example.

Selecting the "UEFI:<device name>" entry for the USB flash drive (FAT32 formatted) is essential for an NVMe SSE.

Some people have problems when they use the Media Creation Tool to write the ISO to the USB flash drive. I don't use that option, I just save the ISO file at the end of the Media Creation Tool process. I then mount the ISO file manually and select "Send to...." to USB flash drive. Takes a few minutes, but that's it besides unmounting the ISO files when the ISO write is done.

These steps always work for me for installing Windows in UEFI booting mode, which can be done on any SSD, including SATA SSDs.




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http://valid.x86.fr/48rujh" rel="nofollow">


Posted By: kaoticspeed
Date Posted: 11 Dec 2018 at 5:21pm
I tried this method, i can get it to install the files. but once i reboot and remove the usb drive it gives the message "Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key" when i go into boot bios i can see the samsung 960 evo drive. but no Windows boot. when i boot with another raid hd. i can see the windows file in the NVME m.2 drive. any idea how to get it booting? computer sees it, just doesn't boot it..


Posted By: xhue
Date Posted: 12 Dec 2018 at 2:13am
Did anyone consider Rufus and a plain .ISO from M$?

For GPT I believe you should have CSM disabled, and possibly - SecureBoot enabled.

Latest BIOS and frequent CMOS resets are always a must!


Posted By: kaoticspeed
Date Posted: 12 Dec 2018 at 1:21pm
I did use rufus to mount the ,iso. for bios im using 4.62. which i read up is is suppose to work flawelessy and reset cmos by powering off unplugging and pressing the clear cmos button. where would i enable secure boot i don't see that option.


Posted By: xhue
Date Posted: 13 Dec 2018 at 4:03am
I dumped my X370 Taichi a long time ago, but I think both CSM and SecureBoot were under the BOOT tab in BIOS.



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