ASRock B350m pro 4 RAM SC
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6382
Printed Date: 27 Dec 2024 at 12:35pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: ASRock B350m pro 4 RAM SC
Posted By: JulienBrown
Subject: ASRock B350m pro 4 RAM SC
Date Posted: 21 Oct 2017 at 5:32am
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My RAM is running in Single Channel and I don't know what to do. Here's my build: https://pcpartpicker.com/user/JulienBB/saved/4CNzMp" rel="nofollow - https://pcpartpicker.com/user/JulienBB/saved/4CNzMp BIOS Picture: https://imgur.com/a/1qijV" rel="nofollow - https://imgur.com/a/1qijV
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Replies:
Posted By: johndms
Date Posted: 21 Oct 2017 at 6:02am
" rel="nofollow - Are your ram modules in the correct slots? They should be in DIMM_A2 and DIMM_B2. Not side-by-side. |
Posted By: datonyb
Date Posted: 21 Oct 2017 at 6:16am
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and then double check and make sure both sticks are pushed in properly these new am4 ram slots require a LOT more force to seat the ram properly ------------- [url=https://valid.x86.fr/jpg250]  [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: MisterJ
Date Posted: 21 Oct 2017 at 9:00am
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" rel="nofollow - JulienBrown, please post your specifications in your signature as I have, including OS and BIOS versions. We have seen several system problems configured by pcpartpicker with a weak power supply. I do not think that is your problem right now, just an early warning. Does your board have an 8-pin and a 4-pin power connection to your CPU? Does your PS supply these? My BIOS allows screenshots and I assume yours does too. Plug in a FAT formatted USB stick and hit F12 on the page you want to post. I can make little sense on your BIOS picture. I suspect, as datonyb, that one memory stick is not seated or defective. Please test each stick, one at a time. You may need also to test each memory slot. My original board had two bad slots and required RMA. Please open your BIOS and hit F9 (Load UEFI Defaults). Enjoy, John. ------------- Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD |
Posted By: salohcin
Date Posted: 27 Oct 2017 at 11:12pm
I have the same problem!  CPU: Ryzen 5 1600 Ram: TeamGroup Dark Pro 2 16Gb (8x2) Mobo: AsRock Pro4 B350  |
MisterJ wrote:Posted By: datonyb
Date Posted: 28 Oct 2017 at 1:23am
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same advice try using slots a1 and b1 and make sure the ram is actually fully seated it is usually the fact the ram ISNT fully inserted correctly ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: salohcin
Date Posted: 28 Oct 2017 at 2:14am
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A1 + b1 boot ok (dual channel) Stick1 - a2 boot ok Stick2 - a2 boot ok Stick1 - b2 no boot Stick2 - b2 no boot What can I do? |
Posted By: datonyb
Date Posted: 28 Oct 2017 at 3:42am
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your slot b2 is defective either the actual board is defective OR maybe there is an issue with 1 of the pins on the cpu remove and examine the cpu pins also check no thermal paste on pins or socket and then if no good rma the board ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: salohcin
Date Posted: 28 Oct 2017 at 3:53am
OK, thanks! 
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