X670e Steel Legend random BSOD and restart
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=65272
Printed Date: 10 Nov 2024 at 6:57am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: X670e Steel Legend random BSOD and restart
Posted By: magohata
Subject: X670e Steel Legend random BSOD and restart
Date Posted: 19 Sep 2024 at 5:03am
Hello, I want some help to see what's going on with my system.
I recently build my first AMD 5 system (I did a couple of AM4 in the past without any issue).
My system specs:
Motherboard: ASRock X670E Steel Legend (Bios 3.06)
CPU: AMD Ryzen 9 7900X3D
RAM: G.SKILL Trident Z5 Neo RGB Series DDR5 RAM 32GB (2x16GB) 6000MT/s CL30-38-38-96 1.35V F5-6000J3038F16GX2-TZ5NR
GPU: Sapphire RX Vega64
PSU: EVGA 850 gold supernova
SSD: Samsung 980 pro 1TB M.2
Monitor: Dual monitor 1920x1080 Asus VP249
Issue:
Sometimes while watching MAX or youtube or Netflix in firefox browser, system crash and thorw a BSOD and quickly restarts I can't see the full message because it restart too fast.
I can play games like COD Warzone without any BSOD, but not sure why just using the browser it throws the BOSD.
I also disable the EXPO profile of the RAMS and restore it to its original 4800 MT/s.
I reviewed some of the Memory dump files and minidumps
MODULE_NAME: AuthenticAMD
IMAGE_NAME: AuthenticAMD.sys
STACK_COMMAND: .process /r /p 0xffffb58babb7c040; .thread 0xffffb58bd6f33040 ; kb
FAILURE_BUCKET_ID: 0x124_0_AuthenticAMD_MEMORY__UNKNOWN_FATAL_IMAGE_AuthenticAMD.sys
OS_VERSION: 10.0.22621.1
BUILDLAB_STR: ni_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {b0905187-9dbc-d607-4dc5-8630b9eddb7f}
I updated the chipset drivers to the version AMD chipset driver ver:6.07.15.126
please let me know what else I can do
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Ryzen 9 7900X3D
X670e Steel Legend
Gskill 32GB 6000CL30
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Replies:
Posted By: magohata
Date Posted: 19 Sep 2024 at 5:12am
I forgot to mention that I did a clean install of Windows 11 23H2
I downloaded the drivers from the mothearboard page, and installed from a USB after the clean install was completed, I did this without a internet connection just to be sure that windows did not mess with the drivers.
But the problem still persist, 2 to 3 random BSOD a day, this is insane
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Ryzen 9 7900X3D
X670e Steel Legend
Gskill 32GB 6000CL30
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Posted By: dfbreyes
Date Posted: 21 Sep 2024 at 3:44am
hi guys an gals. Peace to everyone.
Am thinking about purchasing the Asrock X670E Steel Legend motherboard.
Wanted to ask if the followind DDR5 96GB is compatible
Mushkin Redline 96GB (2x48GB) DDR5 4800 MHz UDIMM Desktop RAM MRE5U480FGGD48GX2
( https://www.ebay.com/itm/125992013025?itmmeta=01J4VN6JCQG4F375WVPYH0QTCJ&hash=item1d55b58ce1:g:lQQAAOSwNFxkmha7&itmprp=enc%3AAQAJAAAA8LkbWJ9Ua9X05YCKpHgdYggeuhmZlUdFkTnm32zkwXhsRzioVM9ae2X%2FicYgiH0LRwWp1JU4KwDoa8Wenx7Xck%2FDkLkgVSjBp2IJFDWNJ2EywWzFJ8uuYRvSP4rWQSQPSAY6h7rC5%2BsNWdddM09ie5aKHQbm9Tcg8vY7GMLzgYvbVLRUAJXclmB9NDmLZoQBdWXz1nIysEUB41O9CpU8BZ5Z7VFEy0RksebIRwmeFsmQVH1C7wxhzdnzXVgSgk41LMBgFBxp2BcU2aKqgsaJK677rIw2fSM0xdVHk67ViXDZMX2urBrlFGzwn1kjHhJJYQ%3D%3D%7Ctkp%3ABFBMuqaa9aZk" rel="nofollow - https://www.ebay.com/itm/125992013025?itmmeta=01J4VN6JCQG4F375WVPYH0QTCJ&hash=item1d55b58ce1:g:lQQAAOSwNFxkmha7&itmprp=enc%3AAQAJAAAA8LkbWJ9Ua9X05YCKpHgdYggeuhmZlUdFkTnm32zkwXhsRzioVM9ae2X%2FicYgiH0LRwWp1JU4KwDoa8Wenx7Xck%2FDkLkgVSjBp2IJFDWNJ2EywWzFJ8uuYRvSP4rWQSQPSAY6h7rC5%2BsNWdddM09ie5aKHQbm9Tcg8vY7GMLzgYvbVLRUAJXclmB9NDmLZoQBdWXz1nIysEUB41O9CpU8BZ5Z7VFEy0RksebIRwmeFsmQVH1C7wxhzdnzXVgSgk41LMBgFBxp2BcU2aKqgsaJK677rIw2fSM0xdVHk67ViXDZMX2urBrlFGzwn1kjHhJJYQ%3D%3D%7Ctkp%3ABFBMuqaa9aZk )
Also, would a BIOS update support Ryzen 9950X or 9700X?
thank you in advanced.
David
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Posted By: jackaleven41
Date Posted: 24 Sep 2024 at 9:52pm
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It is like an exciting build! Have you checked all your connections and made sure your BIOS is updated? Sometimes a simple reset can also help clear up any initial hiccups. Good luck troubleshooting https://apkskeeda.com/" rel="nofollow - https://apkskeeda.com/ .
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Posted By: jackaleven41
Date Posted: 24 Sep 2024 at 9:53pm
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It is like an exciting build! Have you checked all your connections and made sure your BIOS is updated? Sometimes a simple reset can also help clear up any initial hiccups https://apkskeeda.com/" rel="nofollow - https://apkskeeda.com/ .
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Posted By: magohata
Date Posted: 25 Sep 2024 at 6:49am
Yes In fact I did restored the UEFI Bios to its default settings.
I also disconnected everything and reconnecting it again (M.2, RAM, CPU cooler, CPU and GPU).
It's very annoying because it happens randomly
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Ryzen 9 7900X3D
X670e Steel Legend
Gskill 32GB 6000CL30
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