USB-C port on x370 k4 does not recognize Pixel 2
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6536
Printed Date: 17 May 2024 at 8:02pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: USB-C port on x370 k4 does not recognize Pixel 2
Posted By: jerflash
Subject: USB-C port on x370 k4 does not recognize Pixel 2
Date Posted: 08 Nov 2017 at 11:53am
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" rel="nofollow - Hello all i have had this board for awhile Still running bios 2.30 because of  problems with anything higher.My original google pixel with USB-C and my Nexus 6P all used the super fast usb-c 3.1 type 2 port on this board just fine. Now with the Pixel 2 it does not even show connected. Anyone else seeing this? tried everything so far except new bios. was wondering if anyone is having problems like me thanks joe
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Replies:
Posted By: cirque
Date Posted: 12 Nov 2017 at 8:17am
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I got the same problem. Mine is x370 Taichi (BIOS 3.1) and Pixel 2 XL. The type c port works with my LG G4 just fine. But if I use the type c cable to connect Pixel 2 XL, I got 10% chance my computer will connect my phone properly. Most of time, it does not even charging.
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Posted By: Xaikar
Date Posted: 27 Dec 2017 at 6:19am
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Having the exact same issue (My Gen 1 Pixel XL is detected just fine) MB: Fatal1ty X399 Professional Gaming BIOS: 2.0 CPU: 1950x Running out of ideas here. Even with my system powered off the Pixel XL Gen 1 starts charging no problem I plugin my Pixel 2 XL, I get nothing If I have 5-10 minutes it starts charging (Sometimes) Starting think with the other posts on different devices this could be a Pixel 2 issue. Only issue I have is same cable works on my i7 7700k for both my Pixel 2 and my Gen 1 Pixel.
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