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Asrock Fatal1ty Z370 Gaming K6 buzzing audio

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6544
Printed Date: 05 Aug 2025 at 8:57pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Asrock Fatal1ty Z370 Gaming K6 buzzing audio
Posted By: Darqor
Subject: Asrock Fatal1ty Z370 Gaming K6 buzzing audio
Date Posted: 08 Nov 2017 at 10:46pm
" rel="nofollow - I have problem with my first self built computer. My speakers make buzzing noise when connected to rear audio jack. Also whenever I move my mouse buzzing noise increases. I do not have this problem when connecting the speakers to my laptop. Is there any way to fix the issue in my desktop? Or is the interference shielding just so bad that problem is unfixable. If that is the case I feel like I wasted 200 euros for broken product. 

My Realtek drivers are up to date.
Also my brother has exactly same specs and same problem, so I don't think that problem is specific to my board

My computer full specs:
Asrock Fatality Z370 Gaming K6
Intel I7-8700k
Asus Strix 1080 OC
Evga supernova G3 750W
Fractal Design Define R5

Speakers:
Mackie CR4



Replies:
Posted By: Xaltar
Date Posted: 08 Nov 2017 at 11:21pm
" rel="nofollow - Do you get the same audio noise when using headphones?

This is the first time I have heard anything like this about ASRock's boards. ASRock's Audio implementation (on this and many other boards) is isolated from the rest of the PCB and even has the left and right channels on separate PCB layers, add to that Nichicon audio caps and gold plated jacks and you have a very robust (for integrated audio) setup. 

It sounds like you are somehow picking up the polling of the mouse and some other form of electronic interference. Those speakers look pretty nice, I notice they also have headphone out so try this:

Connect headphones directly to the back of the PC and test for interference, if none then try hook up the speakers and connect the same headphones to the speaker headphone out.

Have you tried the front panel audio outputs?

I have the Z270 version of your board and have not experienced any issues with it. To the best of my knowledge the audio implementation is identical. 


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Posted By: Darqor
Date Posted: 08 Nov 2017 at 11:44pm
" rel="nofollow - When using headphones (Steelseries siberia V2 with 3,5mm jack) buzzing noise is much less noticeable but still can be heard when moving the mouse. Weird thing is if I plug my speakers or headset to front panel there is no buzzing noise. 

So this is kind of partial fix. Cabling looks terrible but at least buzzing is gone.
It still bothers me that rear port is unusable.

Is there anything else I could try to do?

someone else seems to have same problem
https://www.hardwareluxx.de/community/f12/asrock-fatal1ty-z370-gaming-k6-spulenfiepen-1179353.html
Atleast what I understood from google translation to english.




Posted By: Xaltar
Date Posted: 09 Nov 2017 at 12:23am
That is very odd...

Try moving around your USB devices (what ports they are connected to) as well as disconnecting them and see if maybe one of the cables isn't sufficiently shielded. I would start with connecting the mouse to the front panel ports and see if you still get the polling sound through the speakers. Dealing with audio can be tricky, any number of things can cause interference. For example I had to move my daughters PC away from one of the walls in her room because the AC unit was mounted on that wall outside and it would cause her audio to pop and crackle every time it turned on, off or changed speed. Now the PC is a few meters away and the problem is gone. 

Basically try moving things around your desk, especially things like power supplies and see if anything you have hooked up is creating interference and try to rule out the other devices connected to your system. The fact that the front panel audio is clean suggests that there is something external interfering with the signal from the rear, the connections for the front go through the same preamp (for headphones) and come from the same audio circuits. 

If you don't mind spending a little money on the issue you can try picking up a front panel audio header that screws into a free PCI slot on the back of the PC. I prefer doing this on my systems so all my audio outputs are at the back of the PC and cables can be kept tidier. If I need headphones I use an extension cable, much neater.


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Posted By: Darqor
Date Posted: 09 Nov 2017 at 8:28pm
I tried removing all USB devices and changing the port where I plug my mouse, buzzing is still there if I'm using rear audio port. Even if I remove the mouse completely. I also tried to move my PC and other stuff on my desk. It did not have any effect. I also tried if connecting my speakers to different power outlet would help. It didn't help.

I appreciate that you tried to help. However in the end only way to remove the buzzing noise is to connect my speakers/headset to front audio jack.




Posted By: Xaltar
Date Posted: 10 Nov 2017 at 12:49am
Hmm, I wonder if your PSU might be creating interference. You havd the Define R5, basically the same layout as my Define S when it comes to PSU and board placement. That means the PSU is bottom mounted, right under the audio section of the board. The front and rear outputs go through different layers of the PCB so it is possible to effect one and not the other. 

If you are up for the challenge, you can try pulling the PSU out of the system and move it as far away from the board as your leads allow and see if you still get noise. Its also worth checking if your board is shorting onto something under it (like misplaced standoffs). If there is contact between the case and one of the audio circuits the case can act as an antenna, picking up and amplifying electrical noise.

You can also contact tech support directly from ASRock's website, be sure to set your region by clicking the round gridded icon at the top right of the page. Setting your region will give you the nearest tech support department to your country/location. If there is a known issue with your model board they will know about it and advise you.

I hope this helps


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Posted By: JakeWJF
Date Posted: 13 Nov 2017 at 7:21am
You're not alone--I have the same problem with the same board.

Driver's updated...

Doesn't seem to matter where the PSU is (I've had it in and out of case).

I've even swapped PSUs at this point (both EVGA 1000W G2 but one's a newer version).

I RMA'd the motherboard with Newegg--new one has the same issue. I also have pops and cracks in games.

Please come back to this thread if you find a solution. At this point I am only planning on RMA'ing when the problem is a) recognized and b) fixed. Other than that we are maybe SOL.


Posted By: JakeWJF
Date Posted: 13 Nov 2017 at 9:17am
Had luck with going in device manager and selecting "Uninstall Device"--whatever Windows brought it back up on after restart doesn't seem to have the same issues for me.

"But that doesn't make any sense" Yeah I know. Shush.


Screw that plan, that plan doesn't make any sense, but I was on the right track. I noticed that even after installing the correct driver device manager was showing the Windows driver... Hmm... So finally I tried restarting into safe mode, uninstalling the windows driver, and then reinstalling Realtek drivers. FINALLY the correct driver is showing in device manager--initial testing and I haven't noticed the problem, but I thought that last time too...


Posted By: Xaltar
Date Posted: 13 Nov 2017 at 5:03pm
Let us know if the issue remains solved for you. 

By the sound of it, it looks like it could be a case of Microsoft strikes again. Hopefully your problem remains solved. On the up side, if there was a hardware issue then it shouldn't be working correctly at all, for any period of time. 


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Posted By: JakeWJF
Date Posted: 13 Nov 2017 at 9:45pm
Sure, hope Darqor reads this. I was super frustrated.


Posted By: Darqor
Date Posted: 14 Nov 2017 at 12:09am
I think I solved the problem. Fractal case came only with 8 motherboard standoffs,  however motherboard has places for 9. So I swapped top mid standoff to slot near audio section and video card (standoff place for mATX board). Now I do not have interference, at least with my quick testing. So problem was some kind of grounding issue.

I don't understand why fractal does not give any additional standoffs...

I hope this helps if others have same kind of problems



Posted By: JakeWJF
Date Posted: 14 Nov 2017 at 3:50am
How funny--I have a similar (or the same) case and did the same thing, but that did not work for me. Glad it worked for you!


Posted By: JakeWJF
Date Posted: 14 Nov 2017 at 12:20pm
Update: unfortunately, it seems the problem is not fixed at all for me.


Posted By: Xaltar
Date Posted: 14 Nov 2017 at 2:35pm
" rel="nofollow - @JakeWJF

Is your OS install a fresh installation or did you move it over from a previous build? 

I get the feeling you are not having the same issue as Darqor. Your issue sounds more driver oriented. 



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Posted By: Aliquis
Date Posted: 14 Nov 2017 at 7:31pm
" rel="nofollow - I came here because the Extreme4 isn't in stock and I've previously seen a z370 motherboard review which included audio quality (nl?) And there the k6 did pretty poorly including worse than extreme4 so I wanted to find that one again to see how bad it was and ended up here which sadly didn't raised trust and confidence...

Anyway what i also saw in that test was that the asus (in this case what I was looking for the strix boards) performed the best.

So if it's and issue for you and the better vrm of the k6 isn't enough reason to live with the frustrating sound a nd you can replace the board get a strix one instead and sound will most likely be fixed.

Possible even stepping down to extreme4 or going up to taichi could help too. Strix would still be better for sound though


Posted By: JakeWJF
Date Posted: 15 Nov 2017 at 1:44am
I was being optimistic to assume it was driver-related--I have the same issue Darqor has (high-pitched interference noise when nothing is playing) in addition to the other issue I had noticed so far. I noticed the same issue as he did first and that's when I RMA'd the first board with Newegg.

Sorry I didn't answer your question: All-new build, except for the GPU and fans. I didn't have M.2 support before so I did a fresh install and that's the only drive in the system.


Posted By: Xaltar
Date Posted: 15 Nov 2017 at 2:57am
Thanks for the info JakeWJF.

In that case I would recommend you contact Tech Support Directly with your issue. They will be able to advise you on the issue.

Go to the ASRock website, click the round cross hatched icon at the top right of the page and select the nearest region to your location then click support and go from there. By doing this you will reach the best suited support department to help you.

Please let us know how it goes.


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Posted By: Demon009
Date Posted: 12 Dec 2017 at 6:08pm
Hmm same thing here it's quite bad on headphones if plugged into the back the front io is very quiet. It has done this in two cases one with a top mount PSU and another with a bottom and even does it when running off a ups. I have a z270 k6 motherboard. Not sure what it could be at this point.... Oddly enough you can even disable the headphones or sprakers and you can still hear it. Only time it stops is in safe mode . I was really optimizitc when I saw the first page of this thread now not so much


Posted By: agentbad
Date Posted: 12 Dec 2017 at 6:08pm
Try enabling spread spectrum and see if that helps.


Posted By: Demon009
Date Posted: 12 Dec 2017 at 6:26pm
" rel="nofollow - [URL=][/URL]
Originally posted by agentbad agentbad wrote:

Try enabling spread spectrum and see if that helps.
does speed spectrum affect overclocks? Eh NVM turned it on didn't help at all


Posted By: agentbad
Date Posted: 15 Dec 2017 at 5:06am
It can be having it enabled helped on my older board. Using the rear jacks and muting Line-in also helped. Another thing I saw suggested is make sure all the mobo standoffs are being used especially the ones around the power supply. Lastly you could try running the power supply out of the case to see if it's causing the static.


Posted By: Demon009
Date Posted: 15 Dec 2017 at 5:11am
Originally posted by agentbad agentbad wrote:

It can be having it enabled helped on my older board. Using the rear jacks and muting Line-in also helped. Another thing I saw suggested is make sure all the mobo standoffs are being used especially the ones around the power supply. Lastly you could try running the power supply out of the case to see if it's causing the static.
the oddness is I have had it happen in two different PC cases one even had a top mount PSU . And I have used two psu's and both cases had all the stand offs installed.i will probably end up just buying a decent budget USB dac.


Posted By: The Ferryman
Date Posted: 06 Jan 2018 at 9:08pm
Also Chiming in. Ive got a similar problem.

Buzzing is very very quite. Impossible to hear when i'm playing audio, but sounds like a mosquito when i'm just browsing websites in silence.

If it helps, Ive noticed the sounds gets louder whenever my computer is working hard.
Turning my pc from power saver through balanced, and into high performance mode makes the buzzing more prominent. It being the most prominent in high performance.

I'm using the Z378 board with a GTX 1080, i7 8700k.


Posted By: Monyx
Date Posted: 11 Jan 2018 at 1:48pm
I have the same issue except it's becomes loud when playing games or when my GPU is under load. It's a loud buzzing sound that is usually muffled out by game sounds but if I minimize a game and it is extremely annoying. I'm going to move my GPU to a different slot and see if that helps any.


Posted By: Monyx
Date Posted: 11 Jan 2018 at 4:39pm
GOOD NEWS - I've fixed the issue! If your video card is in the middle slot on the Fatal1ty Z370 Gaming K6, move to the top most slot (closest to CPU).

I noticed that reducing/limiting the 'Power Target' from 100% to the minimum of 44% in EVGA Precision X (I have a GTX 1080Ti FTW3) the buzzing sound was drastically reduced. This told me it was definitely interference with the video card as it was drawing more power as I suspected. When I removed my video card I realized the card sits right on top of the SoundBlaster gold capacitors, doh! Put the card in the upper most slot and voila, no more buzzing in games or when there's a GPU power draw!




Posted By: Mewho
Date Posted: 19 Jan 2018 at 4:48pm
" rel="nofollow - Same problem with buzzing while moving mouse pointer here: Asrock Z370 Pro 4 + Fractal R5 + Seasonic Focus Gold. I do believe it's somehow connected to GPU as while moving mouse over explorer windows or desktop does not generate noise, but while moving mouse over browser it does generate interference. Any one with Asrock Z370 Pro 4 experiencing same problem ?


Posted By: Shorty85
Date Posted: 12 Feb 2018 at 2:55pm
Same issue here on my Z370 K6... and as it seems nobody from Asrock cares..

Seems I bought the wrong board... :(

Board is mounted on all 9 standoffs. Power Supply is far far away and one of the best you can buy (Seasonic Platinum Series). Tried the cleaning driver method... Nothing works.

Horrible buzzing and cracking while surfing in windows.

Only solution: Using again my old Asus Xonar DX Soundcard - SILENCE! But one of the reasons for the K6 was the sound because the Xonar DX doesnt get drivers anymore and I experienced some Win10 Bugs before... :( :(



Posted By: Xsiadz
Date Posted: 21 Feb 2018 at 12:46am
Got the same issue on my Z370 Extreme4. It only appears when my gpu is under load. On desktop/browser its completely silent. The moment i kick of any newer game it starts buzzing. I heard disabling c-states helps but it didnt for me...


Posted By: lrefra
Date Posted: 24 Mar 2018 at 1:59pm
Same problem here Pinch


Posted By: Globespy
Date Posted: 09 Nov 2018 at 1:50am
" rel="nofollow - I've posted the same issues in the z370 Extreme4 forum and no resolution.

From reading many hours on other manufacturer forums for similar z370 intel boards with ALC1220, it seems this intermittent 'popping' and 'crackling' sound interference is indeed widespread.
Of course the blame game begins, and it's never got anything to do with the mobo manufacturer - it's like they all think they are these completely innocent bystanders, yet they manufactured the boards and should have a responsibility to their customers to ensure these issues don't happen.

There's so many potential variable and I've lost days trying to resolve this.
Microsoft generic HD Audio drivers seem to be the most reliable, but still exhibit the same issues here and there. The Microsoft drivers at least allow the front audio panel (headphones for most users) to work without screeching distortion.
And one big difference - the Microsoft driver actually show two separate entries in Windows for headphones connected to the front audio panel and desktop speakers connected to the rear motherboard 'green' connection. Not sure why Realtek took this very basic feature away, so if you have both speakers and headphones connected they just show as one entry "speakers" and you have to physically remove the headphone jack from your front panel if you want to use your desktop speakers when you should be able to simply disable them when not in use from Windows sound settings.

Similarly, much older Realtek drivers seems to be quite close to the Microsoft drivers in terms of severity and frequency of these sound issues.

I honestly believe the best solution is to buy a cheaper PCIe sound card (Xonar DGX) and just be done with it and get back to gaming and the things you enjoy.
Is this a great solution? No, because we purchased these boards because of all the promises about great sound and EMI shielding and Japanese capacitors etc.
But AsRock literally refuses to acknowledge this is an issue, at least the guys in the Asus forums have admitted something is wrong.

But they can't fix it either, and it's tough to find a compatible board that doesn't have Realtek.
 
I am currently using Realtek v8210 that I found on softpedia or something like that. It has been mostly ok, but still the occasional pop and click in music playback. Don't notice it much in games likely because there's so many other loud noises in the games I play.

Good luck.


Posted By: lska021
Date Posted: 17 Dec 2018 at 2:06pm
try disable cpu c state in bios
i can barely haer noises after disabled



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