ASrock Z370 Extreme 4 - RAM problem ?
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6590
Printed Date: 20 May 2024 at 8:58pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: ASrock Z370 Extreme 4 - RAM problem ?
Posted By: Shelley
Subject: ASrock Z370 Extreme 4 - RAM problem ?
Date Posted: 13 Nov 2017 at 9:35pm
|
" rel="nofollow - I got the ASrock Z370 Extreme 4 and a 8700K using this RAM: http://www.corsair.com/en-eu/vengeance-lpx-16gb-2x8gb-ddr4-dram-3000mhz-c15-memory-kit-black-cmk16gx4m2b3000c15 I have the 5.30 version and it is listed in the Memory QVL, so it should be OK? Well, having everything at default and no OC it works fine, but when I switch the RAM to XMP 2.0 profile, the system does not start anymore. Only way to use XMP is with adjusting DRAM voltage to 1.405. But it should work with 1.35, doesn't it? Bios is latest 1.20 version. Is the RAM faulty? Should just accept using higher DRAM voltage? |
Replies:
Posted By: ASRock_TSD
Date Posted: 14 Nov 2017 at 10:36am
|
" rel="nofollow - Dear Shelley,
Thank you for choosing ASRock and contacting us.
Regarding your case, we have tested Corsair
CMK16GX4M2B3000C15 ver: 5.30, 4.23, and 3.32 in our lab, all can works
properly. We provide some suggestion to verify: 1.
Please only install
one stick memory on B2 slot to check if system can run at DDR4-3000. 2.
Try another
memory on B2 slot. 3.
Install the
memory modules on A2, B2 slots to check. 4.
Because the
memory controller is inside the CPU, if possible, please change another CPU to
check. 5.
Please try this
memory module on another Z370 series system to check.
Thank you! Yours truly, ASRock TSD |
Posted By: Shelley
Date Posted: 14 Nov 2017 at 5:50pm
|
" rel="nofollow - Thanks for your reply! 1. Works 2. Works 3. Both modules work in A2 + B2 with XMP activated. Previously I placed them in A1 + B1. 4. Not possible 5. Not possible Conclusion, A1 and B1 defective? |
Posted By: ASRock_TSD
Date Posted: 21 Nov 2017 at 10:16am
|
Dear Shelley,
Thank you for your reply.
Please check the user manual page 17, we suggest
to use A2, B2 slots when two DIMM installed. http://asrock.pc.cdn.bitgravity.com/Manual/Z370%20Extreme4.pdf" rel="nofollow - http://asrock.pc.cdn.bitgravity.com/Manual/Z370%20Extreme4.pdf
Thank you! Yours truly, ASRock TSD |
Posted By: AllBetsOnJames
Date Posted: 23 Nov 2017 at 1:26am
| im using the exact same set up but for me i cant even get anything to show up when the system powers on. Computer stays running but no displays in any of the slots...any ideas on what i may have done wrong. I just get a red light next to Bios A_LED. while all fans and everything spin and run. |
Posted By: Iol
Date Posted: 05 Jun 2019 at 11:25am
|
Hello there, I have the same problem. I updated the BIOS to 4.0 and now it doesn't even start with A1/B1 like before. It only starts with one single stick in A1 or B1  Oh no what have I done Heeeeeewlp please! 
|
Posted By: Iol
Date Posted: 05 Jun 2019 at 11:43am
|
Weeeell. It turned out that I damaged my 2nd RAM after the 20th attempt to test every slot. I think I don't need dual channel anymore. 
|
Posted By: ssyipa
Date Posted: 07 Nov 2020 at 5:27pm
| I can only use B1 B2, seems cannot detect anything on A1 A2 .... |