AMD Motherboards - RGB lights always on

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RGB lights always on

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6707
Printed Date: 28 Dec 2024 at 4:11am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: RGB lights always on

Posted By: Laxus
Subject: RGB lights always on
Date Posted: 24 Nov 2017 at 11:32am

My problem is that the AB350M Pro4 board RGB lights are always on (blank breathing mode) even if the EFI or the Windows10 application is disabled.

I have tried to clean the CMOS, reinstall the software and 2 different strips of LEDs but always with the same result.

Replies:

Posted By: ASRock_TSD
Date Posted: 24 Nov 2017 at 2:03pm

Dear Laxus,

Greetings, this is ASRock TSD.

According to your question, we provide some suggestions for verifying:

1. Uninstall the RGB LED Utility under Control panel>Program and reinstall it to try; I link the RGB LED utility ver.1.0.29 as below:

http://asrock.pc.cdn.bitgravity.com/Utility/Others/RGBLED%28v1.0.29%29.zip" rel="nofollow - http://asrock.pc.cdn.bitgravity.com/Utility/Others/RGBLED(v1.0.29).zip

2. After updating the RGB LED, please follow the steps below to update LED FW:

a. Open CMD as an administrator (type "CMD" in search bar right click & choose "Run as administrator" from the context menu)

b. Go to RGB app installation folder by typing "cd C:\Program Files (x86)\ASRock Utility\ASRRGBLED\Bin\"

c. Flash the RGB chip using the following command "wICPFLASH.exe /File=nu51_1.18" - this takes around 15 seconds.

3. Try to control the LED strip under BIOS environment to verify.

Thanks!

All the best,

ASRock TSD