X370 Taichi SATA issues
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6720
Printed Date: 28 Dec 2024 at 9:48am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: X370 Taichi SATA issues
Posted By: Robc0704
Subject: X370 Taichi SATA issues
Date Posted: 26 Nov 2017 at 1:38am
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" rel="nofollow - Hi everyone. I have a brand new X370 Taichi with a Ryzen 1600 no overclocking. I update the bios to the latest version 3.20. I have a Samsung 960NvMe as the OS drive. I have been trying to get a second SATA drive to work properly since I built this thing. My first attempt was a Seagate 2.5 " drive. The performance was horrible so I ordered a new Western Digital Black 3.5" drive. Reinstalled with the user profile on the D drive. Everything seemed to go fine. I then just ran a whole computer AV scan and after a while, the machine locked up. I restarted and the WD drive was gone from the bios. I powered off the machine and started backed up. The WD was detected again. I pulled the WD drive and ran WD diagnostics on another PC. Smart Status was good, short test was good, ran the extended test and its good. Put the WD back in the machine and attempted to run the WD diagnostics on this build and I can see that as soon as I engage the quick test windows exlporer.exe crashes and MS onedrive as well. Basically, the D drive seems to be ejected. I reboot the WD drive is still present. The machine runs fine until I engage something that does heavy IO on the drive. I also went back to that Seagate drive and ran crystal mark on a separate PC. The performance was exactly where I would have expected it. On the new build with the Seagate the read was fine but the write was half of what it was on the other PC. What else have I done? Tried a new SATA cable Tried all the SATA ports except the ASmedia SATA Ports. Ran chkdsk on the WD drive and no errors reported. Updated to the AMD4 17.30 chipset drivers. I researched this and someone else reported poor performance with a WD blue on this board as well, but nothing like this. As far as I can tell the WD drive is fine. The original Seagate drive is fine as well. I am about to reinstall for the 3rd time with an older Seagate 3.5" drive I have. Trying not to RMA the board here.
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Replies:
Posted By: datonyb
Date Posted: 26 Nov 2017 at 2:57am
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you need to manually install the sata controller from amd goto device manager and one by one try manual update for driver and point it to the amd chipset folder at the moment it uses the windows generic ------------- [url=https://valid.x86.fr/jpg250]  [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: Robc0704
Date Posted: 26 Nov 2017 at 5:16am
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Thanks for the suggestion. Yes, it seems that installing the chipset drivers does not in any way cause the two AMD SATA controllers to update the driver. I could get the Chipset driver to update by manually updating and pointing it to the chipset driver folder. The CPU Ryzen controller no such luck. Asrock doesn't even provide the Asmedia drivers, you have to go out to the web to get those and the sources are questionable, to say the least. Anyway, I updated the chipset driver and moved my WD drive to SATA port 5. The same issue occurs. I do have an email into Asrock as well. However, my research points to definite problems with the AM4 SATA ports. You would never know that there is an issue if you didn't try to connect a SATA drive up. I may just end up RMA'ing both of the boards I have as this seems like an AM4 issue. Either go back to an Intel Build or perhaps a different AM4 board. I will try with a different drive and see what happens. For the record, I found the device ID's in another post on this board. Vendor_ID Device_ID Type 1B21 0612 http://rover.ebay.com/rover/13/0/19/DealFrame/DealFrame.cmp%3cbm=825&BEFID=73188&aon=%5E1&MerchantID=518814&crawler_id=518814&dealId=dp5Csm4mbKpCGmwOgNA2KQ%3D%3D&url=http%3A%2F%2Fc.affil.walmart.com%2Ft%2Fcsesh01%3Fl%3Dhttps%253A%252F%252Fwww.walmart.com%252Fip%252FCostway-8-PCS-Rattan-Wicker-Patio-Furniture-Set-Sectional-Cushioned-Ottoman-Sofa-Garden%252F263603011%253Fwmlspartner%253Dshoppingcom%2526affcmpid%253D595990030%2526tmode%253D0000%2526bcfg%253Da8991f6015cdc05603b3b9780ad9dbae%2526veh%253Dcse&linkin_id=8058742&Issdt=171125161319&searchID=p7.2fd06e4f7d87e56fcc4a&DealName=Costway+8+PCS+Rattan+Wicker+Patio+Furniture+Set+Sectional+Cushioned+Ottoman+Sofa+Garden&dlprc=749.98&AR=1&NG=3&NDP=5&PN=1&ST=7&FPT=DSP&NDS=&NMS=&MRS=&PD=&brnId=14305&IsFtr=0&IsSmart=0&op=&CM=&RR=1&IsLps=0&code=&acode=864&category=&HasLink=&ND=&MN=&GR=&lnkId=&SKU=263603011" rel="nofollow - ASMedia SATA Controller 106x 1022 7901 AMD SATA Controller (derived from the http://rover.ebay.com/rover/13/0/19/DealFrame/DealFrame.cmp%3cbm=642&BEFID=73188&aon=%5E1&MerchantID=527661&crawler_id=527661&dealId=KBnDRqssD1BGv3j9omL9SQ%3D%3D&url=http%3A%2F%2Fwww.homegoodscenter.com%2Fproducts%2Fhil-1528-370w&linkin_id=8058742&Issdt=171125161319&searchID=p30.47db6dccd0db4182a208&DealName=Hillsdale+1528-370w+Lauren+Sleigh+Headboard+-+Twin&dlprc=470.95&AR=1&NG=3&NDP=5&PN=1&ST=7&FPT=DSP&NDS=&NMS=&MRS=&PD=&brnId=14305&IsFtr=0&IsSmart=0&op=&CM=&RR=1&IsLps=0&code=&acode=656&category=&HasLink=&ND=&MN=&GR=&lnkId=&SKU=hil-1528-370w" rel="nofollow - x370 chipset) 1022 43B5 AMD SATA Controller (derived from the http://rover.ebay.com/rover/13/0/19/DealFrame/DealFrame.cmp%3cbm=262&BEFID=1719&aon=%5E1&MerchantID=521273&crawler_id=521273&dealId=Aa8osy5pi0xLy1paPsIiNw%3D%3D&url=https%3A%2F%2Fwww.shoemall.com%2Fproduct%2Fmen-s-fireside%2F1023284-2%3Futm_source%3DShoppingCPA2%26utm_medium%3DCSE%26utm_campaign%3DCSE%26CAWELAID%3D330007400000625102%26mid%3D521273%26sdc_id%3D%7Bsdc_id%7D&linkin_id=8058742&Issdt=171125161319&searchID=p22.904c79ad01b0cca2de96&DealName=Mens+Fireside+Burgundy+Slipper+8.5+E3&dlprc=59.95&AR=1&NG=3&NDP=3&PN=1&ST=7&FPT=DSP&NDS=&NMS=&MRS=&PD=&brnId=14305&IsFtr=0&IsSmart=0&op=&CM=&RR=1&IsLps=0&code=&acode=259&category=&HasLink=&ND=&MN=&GR=&lnkId=&SKU=606894BRG085E3" rel="nofollow - Ryzen CPU ) |
Posted By: datonyb
Date Posted: 26 Nov 2017 at 9:43pm
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well i have the taichi as well i also run a sata ssd on the first chipset sata ports i must say i have no issues with it at all it performs very very well to be fair i thought we would have fixed your issue after the manual amd driver method ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: Robc0704
Date Posted: 27 Nov 2017 at 12:10pm
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Your suggestion was good. This would be the first PC build that I have ever had an issue with. Tomorrow I am going to try a different hard drive. Everything tests fine though and I can run test disk on a Linux live CD and not have any issues. Maybe its some kind of weird Hard drive issue.
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Posted By: datonyb
Date Posted: 27 Nov 2017 at 7:14pm
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well it wouldnt be the first time weve seen weird clashes between some parts and others hope it gets sorted may i ask either way can you update the results here so we may possible assist other in future ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |