AMD Motherboards - AB350 Pro 4 SATA help

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AB350 Pro 4 SATA help

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6727
Printed Date: 12 May 2024 at 5:45pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: AB350 Pro 4 SATA help

Posted By: sito9653
Subject: AB350 Pro 4 SATA help
Date Posted: 27 Nov 2017 at 12:12am

Hi everyone,

Got my Asrock AB350 Pro 4 board yesterday and have it all set up with my Ryzen 5 1600. Everything was fine on the board and got windows up and running.

However I discover a problem when trying to add more drive, my SATA 3, 4, A1 and A2 port doesn't work. None of them would detect any HD I plug into them. I've tested the cable and power and they're all working when plugged into SATA 1 or 2.

To troubleshoot, I've also cleared the CMOS and removed the battery. settings were reset in BIOS but still can't detect the drive. My BIOS version is already P3.30

If anyone have any idea please let me know.. really don't want to send the board back after all the set up.

P.S. the drives are NOT detected in BIOS when connecting to those 4 port.. it's not just windows.

Thank you in advance!

Replies:

Posted By: wardog
Date Posted: 27 Nov 2017 at 4:34am

" rel="nofollow - M2_2 is shared with SATA3_3

A1 and A2 required ASMedia drivers be installed inside Windows.

.

Do the drive(s) show up in the BIOS?

Posted By: sito9653
Date Posted: 27 Nov 2017 at 6:28am

oh that's good to know.

no the drive doesn't show up in BIOS. In fact, I've plugged the drive where my windows was installed on to all 4 of those port, and it own't pick up

Posted By: sito9653
Date Posted: 27 Nov 2017 at 10:44pm

" rel="nofollow - just went through your message again. does that mean i have to disable M2s to use my SATA3_3 and 4?