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too long boot time with TPM2-S

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6762
Printed Date: 29 Apr 2025 at 9:32am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: too long boot time with TPM2-S
Posted By: descent7
Subject: too long boot time with TPM2-S
Date Posted: 30 Nov 2017 at 1:38am
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Dear Asrock!

I have an ASRock TPM2-S (Nuvoton NPCT650) Module in my mobo. It works, but the boot time is very long. It takes 2,5-3 minutes from power up to Windows login screen. The firmware is 1.3.0.1.
I founded that Dell made a new updater for this chip with better firmware 1.3.2.8:

Dell TPM 2.0 Firmware Update Utility
This package provides Dell TPM 2.0 Update Firmware and is supported on Dell Latitude/OptiPlex/Precision/XPS series running the following Operating Systems:
Windows 7-64bit, Windows 8.1-64bit & Windows 10-64bit
Fixes & Enhancements
Fixes
- Fixed issue which TPM may become unavailable under Windows because of slow response on start up
- Fixed issue which TPM may become unavailable under Windows after upgrade from version 1.3.0.1 to 1.3.1.0
- Fixed issue which TPM may become unavailable under Windows intermittently in a very rare case, under stress test
Enhancements
- Compatibility improvement for Windows 10 Creators Update
Importance
Recommended ( javascript:void(0);)
Available formats
By downloading, you accept the terms of the Dell Software License Agreement (http://www.dell.com/learn/us/en/solutions/software-license-agreements?s=corp).
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Other versions
1.3.0.1,1.3.0.1 (/support/home/us/en/04/Drivers/DriversDetails?driverId=MFM83) 09 Mar 2017 9:05:42 AM
1.3.1.0,A01 (/support/home/us/en/04/Drivers/DriversDetails?driverId=230W1) 09 Mar 2017 5:33:37 AM
Compatible Systems
Version
Version 1.3.2.8, A02
Category
Security
Release date
21 Mar 2017
Last Updated
06 Sep 2017
File Format:
Windows/DOS
File Name:
DellTpm2.0_Fw1.3.2.8_V1_64.exe
Download Type:
HTTP
File Size:
626 KB
Format Description:
This file format consists of a BIOS executable file. The Universal (Windows/MS DOS) format can be used to install from any Windows or MS DOS environment.
??(https://downloads.dell.com/FOLDER04166647M/1/DellTpm2.0_Fw1.3.2.8_V1_64.exe) Download File
(https://downloads.dell.com/FOLDER04166647M/1/DellTpm2.0_Fw1.3.2.8_V1_64.exe)

Could you do for this module too?

Yours sincerelly

Janos


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