Print Page | Close Window

X399 Taichi pci.sys windows 7 x64 stop d1 bsod

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6776
Printed Date: 30 May 2024 at 5:47am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: X399 Taichi pci.sys windows 7 x64 stop d1 bsod
Posted By: PlazmaBern
Subject: X399 Taichi pci.sys windows 7 x64 stop d1 bsod
Date Posted: 01 Dec 2017 at 5:06am
" rel="nofollow - Hi,

Recently built an X399 Taichi with (2) samsung 960 NVME's, (4) G.Skill Ripjaws, Ryzen Threadripper 1950.  Currently loaded with Win 7 64 bit.  Machine is plagued with random bluescreens with pci.sys stop error d1 messages.  Anyone else run into this and does anyone know if there is a fix/workaround? Thanks.

-Bern



Replies:
Posted By: MisterJ
Date Posted: 01 Dec 2017 at 5:59am
PlasmaBern, please post your system specifications in your signature as I have, include your BIOS.  I hope you are aware that AMD only officially supports W10 X64 >= 1703.  Boot into the BIOS and do a F9 then F10 and see if that helps.  Find the minidump folder on your C-Disk, compress it and upload it somewhere I can DL it.  Thanks and enjoy, John.


-------------
Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD


Posted By: PlazmaBern
Date Posted: 02 Dec 2017 at 4:57am
Thanks for the response MisterJ.  It may be a bit before I can get the dumps uploaded somewhere. I appended my signature as you suggested.  I will also post my specs here in this reply.

X399 Taichi, G.Skill Ripjaws V Serie 32gb 4x8gb.m, 2x samsung 960evo NVME,  threadripper 1950x, 2x asus geforce 710 gddr5, win7 64 bit, bios 2.00.

Regards,
Bern  


-------------
X399 Taichi, Threadripper 1950X, 2x Samsung 960 EVO NVME, G.Skill Ripjaws V Series 32gb 4x8gb, 2x Asus GeForce GT710 2gb, win 7 64 bit, bios 2.00


Posted By: MisterJ
Date Posted: 02 Dec 2017 at 6:39am
" rel="nofollow - PlasmaBern, you are welcome.  Please be sure you you have installed the Chip Set drivers from here: http://support.amd.com/en-us/download  They even offer W7 drivers!
I use the right side - "Manually Select Your Driver".  Also make sure you have the latest Video driver from the vendor.  Is anything OCed?  Thanks much for the specifications.  Enjoy, John.


-------------
Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD


Posted By: MisterJ
Date Posted: 04 Dec 2017 at 4:35am
" rel="nofollow - PlasmaBern, I am no expert at reading dumps, but I suspect the video drivers.  Do you have the latest from nVidia?  Are both cards exactly the same?  Have you tried one at a time, or moved among various slots?  Did you install the latest AMD Chip Set drivers?  Is there any chance you try W10?  Good luck and enjoy, John.


-------------
Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD


Posted By: PlazmaBern
Date Posted: 04 Dec 2017 at 10:50pm
Hi John,

Video drivers are latest from Nvidia.  Currently, there is nothing overclocked on  the motherboard.The chipset drivers have been downloaded from AMD this morning.  Gonna give that a try and see if that helps to resolve. 

-Bern


-------------
X399 Taichi, Threadripper 1950X, 2x Samsung 960 EVO NVME, G.Skill Ripjaws V Series 32gb 4x8gb, 2x Asus GeForce GT710 2gb, win 7 64 bit, bios 2.00


Posted By: JUANNY
Date Posted: 05 Dec 2017 at 12:57am
keep in mind that when you install the chipset drivers the amd sata drivers DO NOT install by default. I had to go through win 10 device manger and point to the extracted c\amd folder


-------------
Asrock X399 Fatality Pro Gaming Bios 2.0 Threadripper 1950X Cpu cooler Enermax 360 mm TR4 GSkill 64 GB F4-2933C14Q-64GFX Windows 10 X64 PRO Version 1709 Build 16299.19 2X EVGA 1080 TI in SLI mode


Posted By: MisterJ
Date Posted: 06 Dec 2017 at 8:57am
JUANNY, here is what AMD thinks about AMD SATA drivers for TR, in GREEN:
https://postimages.org/" rel="nofollow">

PlasmaBern, I got my RMAed board back yesterday and got it running this morning.  Not hearing from you sounds hopeful.  Hope no BSODs.

Enjoy, John.


-------------
Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD


Posted By: PlazmaBern
Date Posted: 15 Dec 2017 at 2:53am
Hi MisterJ,

The OS has been upgraded since we last talked to windows 10 x64 version 1709.  The machine was stable for a couple of days, then out of the blue, it bluescreened again with win 10.   I have provided some debugging details below.  Hopefully this info may shed some light on this problem.  This is just a straight install, no third party drivers, all MS provided.

Regards.

BugCheck A, {38, 2, 0, fffff80275c2e9e0}

Probably caused by : memory_corruption

Followup: memory_corruption
---------
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000038, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80275c2e9e0, address which referenced memory

READ_ADDRESS: unable to get nt!MmSpecialPoolStart
unable to get nt!MmSpecialPoolEnd
unable to get nt!MmPoolCodeStart
unable to get nt!MmPoolCodeEnd
 0000000000000038 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!MiResolvePageFileFault+f1c
fffff802`75c2e9e0 488b4238        mov     rax,qword ptr [rdx+38h]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  CODE_CORRUPTION

BUGCHECK_STR:  0xA

PROCESS_NAME:  svchost.exe




-------------
X399 Taichi, Threadripper 1950X, 2x Samsung 960 EVO NVME, G.Skill Ripjaws V Series 32gb 4x8gb, 2x Asus GeForce GT710 2gb, win 7 64 bit, bios 2.00


Posted By: MisterJ
Date Posted: 15 Dec 2017 at 3:35am
" rel="nofollow - PlasmaBern, please hit Windows Key-R and type winver, then enter.  Post the total version and patch level.  Can you upload the minidump to a place where I can access it?  If your minidump folder has several files please compress and upload it.  Some are complaining about the latest versions of W10, but I do not know what symptoms they are having, just that they are avoiding it.  I am running Version 1709 (OS Build 16299.125), just updated.  No complaints so far.  Thanks and enjoy, John.

EDIT:  When you say, no third party drivers, did you install the AMD chip set drivers from here:?
http://support.amd.com/en-us/download
Please do, if not.


-------------
Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD


Posted By: PlazmaBern
Date Posted: 15 Dec 2017 at 10:39pm
MisterJ,

No AMD drivers are installed, I wanted to try it out-of-the-box as the windows installation covered every device driver during installation.  It is currently running version 1709 build 165299.125.  I will try to get the dump uploaded soon.  Thanks.

Regards,
Bern


-------------
X399 Taichi, Threadripper 1950X, 2x Samsung 960 EVO NVME, G.Skill Ripjaws V Series 32gb 4x8gb, 2x Asus GeForce GT710 2gb, win 7 64 bit, bios 2.00


Posted By: ssateneth
Date Posted: 17 Dec 2017 at 12:41pm
1D STOP error and IRQL_NOT_LESS_OR_EQUAL lead to general memory and/or CPU instability. Please remove all overclocks, load all optimized defaults, and turn off core performance boost and report back if issue continues.

edit: after attempting some Win7 installs myself, I am also getting the same issue, STOP error 1D with pci.sys. All UEFI settings were set to default, tried disabling IOMMU, disabling SMT (hyperthreading), disabled 1 zeppelin die, Win7 installer eventually BSOD's, sometimes when loading from USB, something when decompressing the OS from USB (stage 1 install), and once during stage 2 install (after USB has copied to hard drive). Haven't been able to complete the install yet. Something is up indeed.

I wanted to try Win7 because I get stutter issues with Win10.


-------------
MB: X399 Taichi, UEFI L3.32
VGA: EVGA 1080 Ti FTW3
PSU: Seasonic PRIME 1300 W PLATINUM
CPU: AMD Ryzen Threadripper 2950X
MEM: 4x16GB, 3600MHz G.Skill Trident Z F4-3600C17Q-64GTZKW


Posted By: stevie316
Date Posted: 03 Jan 2018 at 9:24am
I was installing from DVD on an MSI X399 Sli Plus and Windows 7 blue screened all the time. Wouldn't even start to decompress the install files. I replaced memory and reset board to defaults. Finally took board & cpu back after i could only install Windows 10 and only with one memory stick. Got intel 7820x and Windows 7 was a breeze. I suspect it's something with Threadripper because Ryzen installs fine. I don't know i'll switch back to AMD after this experience.


Posted By: Prodif
Date Posted: 03 Jan 2018 at 4:09pm
" rel="nofollow -
stevie316
Setup in bios V Core 1.4V. ? 
I have X370 Taichi & 1800x and similar error pci.sys on Win 7,  but I managed to find working version BIOS.


-------------
ASRock x370 Taichi (bios v2.36) / Ryzen-1800X / Crucial CT16G4DFD824A x2 / GPU: AMD R9 NANO / SSD NVMe Samsung 960 PRO MZ-V6P1T0BW (M.2) / HDD SATA 3TB x6 / PSU: Corsair AX860i
ps. RedDragon, by AG


Posted By: stevie316
Date Posted: 04 Jan 2018 at 3:35am
Any of the lineup from 1200 ~ 1800x install just fine with Windows 7 and a PS/2 keyboard. Just Threadstripper that refused to install and others have the same issue with pci.sys even on Windows 10.


Posted By: Prodif
Date Posted: 04 Jan 2018 at 4:35pm
stevie316
https://event.asrock.com/tsd-networking.asp" rel="nofollow - https://event.asrock.com/tsd-networking.asp


-------------
ASRock x370 Taichi (bios v2.36) / Ryzen-1800X / Crucial CT16G4DFD824A x2 / GPU: AMD R9 NANO / SSD NVMe Samsung 960 PRO MZ-V6P1T0BW (M.2) / HDD SATA 3TB x6 / PSU: Corsair AX860i
ps. RedDragon, by AG


Posted By: zlobster
Date Posted: 04 Jan 2018 at 5:32pm
Originally posted by Prodif Prodif wrote:

stevie316
https://event.asrock.com/tsd-networking.asp" rel="nofollow - https://event.asrock.com/tsd-networking.asp


Clap

It's now my home page in my browser! LOL


-------------
1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB


Posted By: Prodif
Date Posted: 04 Jan 2018 at 10:43pm
zlobster
We need to wake them, so they do not doze off. Handshake


-------------
ASRock x370 Taichi (bios v2.36) / Ryzen-1800X / Crucial CT16G4DFD824A x2 / GPU: AMD R9 NANO / SSD NVMe Samsung 960 PRO MZ-V6P1T0BW (M.2) / HDD SATA 3TB x6 / PSU: Corsair AX860i
ps. RedDragon, by AG


Posted By: ssateneth
Date Posted: 06 Jan 2018 at 8:11am
i almost forgot about this thread. Changing PCI-E gen speed from "Auto" to gen2 fixed all instances of PCI-sys BSOD's for me. Of course this is not optimum as it comes with a ~40% speed hit to PCI-E bus speeds (going from 8GT/s to 5GT/s), but at least I can install Win7 with zero issues now.

-------------
MB: X399 Taichi, UEFI L3.32
VGA: EVGA 1080 Ti FTW3
PSU: Seasonic PRIME 1300 W PLATINUM
CPU: AMD Ryzen Threadripper 2950X
MEM: 4x16GB, 3600MHz G.Skill Trident Z F4-3600C17Q-64GTZKW


Posted By: kgonepostl
Date Posted: 20 Mar 2018 at 8:41am
Already had windows 7 installed from previous builds. Horrible amount of bsods, IRQL bsod, finally got the amd threadripper chipset drivers to install, now seeing EVEN MORE bsods. Reverted PCI-E to gen 2, still doesn't help. Reset motherboard to defaults, still didn't help. Bumped voltage to 1.4v, still didn't help.

HELP!!!!!


Posted By: wardog
Date Posted: 20 Mar 2018 at 9:42am
Originally posted by kgonepostl kgonepostl wrote:

Already had windows 7 installed from previous builds.


Fresh OS install.

Swapping HDD/OS from one platform to a different one almost always fails.


Posted By: kgonepostl
Date Posted: 20 Mar 2018 at 10:11am
Originally posted by wardog wardog wrote:

Originally posted by kgonepostl kgonepostl wrote:

Already had windows 7 installed from previous builds.


Fresh OS install.

Swapping HDD/OS from one platform to a different one almost always fails.


Ya, except it's the same exact error everybody else here is having. An OS reinstall isn't gonna fix anything. I paid $350 for this motherboard. I want a solution.


Posted By: Xaltar
Date Posted: 20 Mar 2018 at 1:38pm
A few things need to be noted here:

1. You cannot judge the stability of a system that is using a carry over OS install, conflicts will be present even with near identical specs between the two systems.
2. Windows 7 is not supported on Ryzen and Threadripper systems. This is Microsoft's doing not manufacturers.

You may well be having similar BSODs to other users in this thread but if your OS installation is not specific to your build (was installed on another system) then we can't help you. There is absolutely no way for us to know what issues are legitimate and which are caused by driver and resource conflicts inherited by the drive being swapped from a different system with different drivers and hardware.

As you can see in this thread, there are people willing to try and help get Windows 7 working on these unsupported systems but the OS installation needs to be fresh and uncorrupted or we are wasting our time. I can understand you are frustrated but if you are not willing to follow the advice given then there is nothing anyone here can do to help you.

The simple solution to your problem, that all manufacturers will recommend, is to install a fresh copy of Windows 10. This will alleviate most of the issues if not all because the OS is actually supported. If you are intent on trying to make windows 7 work then you need to follow the advice given and be ready for a long haul of issues, workarounds and headaches.  


-------------


Posted By: kgonepostl
Date Posted: 20 Mar 2018 at 11:21pm
Ok, first off, you do support threadripper, that's why I bought this board, on your support page you have all drivers for windows 7. You even have a usb slipstream tool for windows 7 in beta, so cut the crap. Second of all, you may be right, I'm re-installing windows 7. See you in a couple hours once it's installed.


Posted By: Xaltar
Date Posted: 21 Mar 2018 at 1:07am
Please bare in mind that this is a user forum and those that choose to help you do so of their free will, not out of any sort of obligation. Even the moderation team here are users like yourself, not ASRock support staff so kindly keep it friendly...

Windows 7 does not officially support Threadripper, this is a fact. ASRock has provided drivers for Windows 7 because there are drivers made available for it, this is in conflict with Microsoft's supported platform specifications. So while yes, you can install Windows 7 and it can be made to work correctly, it is NOT officially supported by Microsoft. In this case, ASRock is providing drivers, that is all. 

Let us know how the clean installation goes for you.


-------------


Posted By: kgonepostl
Date Posted: 21 Mar 2018 at 3:07am
I apologize, I thought you were official employees, thank you for your time. I used an untouched iso from a respectable source, I then used the official usb injector on the support page for my motherboard to slipstream the usb drivers, and install the iso on my thumb drive.

I then plugged the thumb drive into the back of my computer into a usb 3.0 slot, and continued with the install. However, when I booted off the usb (non uefi), once the windows loading screen ended, it would bsod with the same code I had previously, the same one everybody else here is mentioning. There is nothing else I could have done better. What can I do? Is there some bios options I should turn off? Thank you for your time. http://forum.asrock.com/new_reply_form.asp%3cPID=48247&PN=3&TR=25" rel="nofollow - Reply


Posted By: Xaltar
Date Posted: 21 Mar 2018 at 3:23am
Generally speaking, you will want to run your initial install on factory default settings (preferably right after clearing CMOS). From there you can then get a better idea of what settings are or are not causing issues. If all goes smoothly on defaults then enable XMP and boot again. Rinse and repeat with each of the settings you usually change until one hiccups. 

If the OS will not install/is unstable then you can try setting up a Linux Live USB key and see if you can boot into a stable Linux OS. Go with a major distro like Mint, Ubuntu etc that should support Threadripper by now. The reason for this is to rule out hardware issues, if the Linux distro boots and runs fine then our issue is with windows 7 in particular and we have a solid place to start.


-------------


Posted By: kgonepostl
Date Posted: 21 Mar 2018 at 12:11pm
I reset the CMOS, then I reset the motheboard to factory uefi settings, then installed again using the same thumb drive, still getting the same bsod IRQL_LESS_THEN with stop code d1 like everyone else here. What else can I do? Here's a picture I took of the bsod:

https://ibb.co/dioMec" rel="nofollow - https://ibb.co/dioMec

I'll install a linux distro on a thumb drive, probably debian. until then, please check out that pic I posted. However, it's worth noting that windows 10 works just fine, but I'll install the distro on a thumb drive and see as well.

Edit: Ubuntu runs fine, windows 10 runs fine.


Posted By: kgonepostl
Date Posted: 02 May 2018 at 8:22am
" rel="nofollow - Is there anything I can do to fix this? I'd like this solved. I rely on windows 7 for a lot of things, thanks.


Posted By: schnerpf
Date Posted: 06 May 2018 at 2:04am
1. Tell windows not to upgrade graphic card drivers automatically (there are lot of tutorials how to do that).

2. Please try to install NVIDIA driver 382.53. 
It might be necessary to use DDD to completely uninstall the current NVIDIA driver.

Again: It is important, that Win is not updating the driver!

Test, if there are any BSODs.

If your system works, it is a NVIDIA issue. I have a ticket open with NVIDIA, who confirmed already that it is a bug.

I am curious, if it works.




Posted By: kgonepostl
Date Posted: 06 May 2018 at 2:45am
It's an amd system


Posted By: kgonepostl
Date Posted: 06 May 2018 at 2:46am
I can't even get into the system, automatically bsods on boot


Posted By: stonewall0924
Date Posted: 24 Sep 2018 at 5:17pm
Hi all,

thank You PlazmaBern and other thread supporters !
With Your hints installing Win7/64 on my X399 Taichi / TR 1920X worked here.
Necessary steps:
- Downgrade UEFI Bios to 2.00 (had 3.20 before, installation did not pass first reboot)
- UEFI to defaults except PCIe config (Advanced/PBS settings) from Auto to Gen2 (2 x)

- Of course slipstreaming installation media with amd allin1 drivers (used 18.10_0830) for usb

Performance is good, board is absolutely stable, low power consumption, really nice mainboard ASRock has made.

Update Sept. 25

ASRock Support sent a fixed bios 3.33 after my report regarding fix by downgrade to bios 2.00.
Upgrade needs 2 steps, from 2.00 to 2.30 ('Bridge Bios') to 3.33.
All ok so far, system is still bootable.






-------------
ASRock X399 Taichi, TR 1920X



Print Page | Close Window

Forum Software by Web Wiz Forums® version 12.04 - http://www.webwizforums.com
Copyright ©2001-2021 Web Wiz Ltd. - https://www.webwiz.net