Online rebate registration server error
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6893
Printed Date: 17 May 2024 at 1:31pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Online rebate registration server error
Posted By: seabook
Subject: Online rebate registration server error
Date Posted: 10 Dec 2017 at 1:51pm
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" rel="nofollow - Hi ASRock, I have tried 3 times submitting a rebate form for a newly purchased X399 Fatal1ty motherboard. purchase date: Nov 24th, 2017 Following the instructions specified on the rebate form provided by Newegg, I keep getting 500 - Internal server error.Is it because all the rebates have been claimed or some internal server error? Thanks, Jason
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Replies:
Posted By: iljasonii
Date Posted: 10 Dec 2017 at 2:52pm
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Hello, I am also getting the same error for the Asrock x370 Tachi motherboard purchased from Newegg on 11/22/2017. |
Posted By: seabook
Date Posted: 10 Dec 2017 at 3:19pm
| glad that I am not the only having this issue. Hope to hear some official responses. |
Posted By: datonyb
Date Posted: 10 Dec 2017 at 8:13pm
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" rel="nofollow - you realise this is a forum run by volenteer staff ? to help with actual mechanical faults so to speak i think you need to contact asrock customer services dept directly linked from thier webpage ------------- [url=https://valid.x86.fr/jpg250]  [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: drewbocop
Date Posted: 11 Dec 2017 at 4:09am
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I've been trying to submit my rebate form for my X370 Taichi since Friday with no success. I called ASRock and the customer service "rep" I talked to, who sounded like he was stoned, told me they are "WELL AWARE of the problem" and that they will try to have it up by Monday. I must say I don't have much faith in the response given his attitude. |
Posted By: seabook
Date Posted: 11 Dec 2017 at 6:25am
| ouch....keeping my fingers crossed. Will check Monday then. |
Posted By: daddyo9
Date Posted: 24 Dec 2017 at 2:31am
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Just found this post because I was having the same issues. If you haven't gotten this resolved take a look at the link from the rebate form and what is actually in the address bar. I kept getting the same "server error" message and then noticed that when clicking the link it added a "2" to the end of the address. Once I deleted the 2 it would then work. bad link http://event.asrock.com/usretailer/novbf-amd-ne.17.asp2" rel="nofollow - http://event.asrock.com/usretailer/novbf-amd-ne.17.asp2 good link http://event.asrock.com/usretailer/novbf-amd-ne.17.asp" rel="nofollow - http://event.asrock.com/usretailer/novbf-amd-ne.17.asp |