Intel Motherboards - Lose Mouse and Keyboard

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Lose Mouse and Keyboard - Z370 Taichi

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6900
Printed Date: 18 Jul 2025 at 10:17pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Lose Mouse and Keyboard - Z370 Taichi

Posted By: vjbelle
Subject: Lose Mouse and Keyboard - Z370 Taichi
Date Posted: 11 Dec 2017 at 1:26am

" rel="nofollow - This is a new build with Intel 8700K and 32GB of ram Windows 10. No over clocking..... All of a sudden I lose keyboard and mouse. This has happened numerous times and the only way to gain control back is to do a hard restart. I have tried unplugging and then connecting both keyboard and mouse but nothing helps. I can't check anything because I have no navigation method.

Any suggestions?

Thanks in advance......

Victor

Replies:

Posted By: rico
Date Posted: 11 Dec 2017 at 4:34am

Have you tried this UEFI setting:

http://asrock.nl/downloadsite/Manual/Z370%20Taichi.pdf" rel="nofollow - http://asrock.nl/downloadsite/Manual/Z370%20Taichi.pdf

4.6.7 USB Configuration
Legacy USB Support

Enable or disable Legacy OS Support for USB 2.0 devices. If you encounter USB compatibility issues it is recommended to disable legacy USB support. Select UEFI Setup Only to support USB devices under the UEFI setup and Windows/Linux operating systems only.