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FM2A88M Pro3+ no on board video

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6943
Printed Date: 19 Jul 2025 at 10:57am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: FM2A88M Pro3+ no on board video
Posted By: Tijntje
Subject: FM2A88M Pro3+ no on board video
Date Posted: 15 Dec 2017 at 4:19am
" rel="nofollow - Hi all.

I bought me a FM2A88M Pro3+ motherboard for use in a FreeNas (FreeBSD) server. (private use, replacing some WD-single-disk NAS systems)

Using a AMD A6-6400K CPU and 16 GB RAM. (and 4 WD-RED's, using ZFS, not build-in RAID)

This machine has run for several weeks without any problem. (a secondary system, same specs still running)

After a update from FreeNas, the system needed to reboot and never came up again.

No video (VGA and VGA via a HDMI-dongle) and no sound (PC-speaker). 
The fans are running, the numlock/capslock LED's on the keyboard are working, the LAN-led's are active and thats it.

To eliminate the CPU's internal GPU failure, i replaced the CPU with an (older) A4-5300, but no result. Restarting the mainbord without ram, i get 3 beeps. (as expected)

Is there anything else i can do myself before return it to the supplier?



Replies:
Posted By: zlobster
Date Posted: 15 Dec 2017 at 4:42am
" rel="nofollow - Did you try to SSH to it?


-------------
1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB


Posted By: Tijntje
Date Posted: 15 Dec 2017 at 8:54am
" rel="nofollow - There is no harddisk activity, so there is no operating system running.

- Power on (fans running) (main switch on the powersupply)
- HDD-led flickering (as in recognised by the UEFI/BIOS)
- LAN-led's lighing up
- doing nothing?

The mainboard does not getting any IP address, so to answer your question: There is no SSH connection.

Forgot to mention in the first post:
The UEFI/BIOS is cleared (jumper) and also left alone wihout power and without batery overnight. So all settings should be 'empty'.


Posted By: zlobster
Date Posted: 15 Dec 2017 at 9:01pm
Bake some Ubuntu live USB and boot from it. See if problem is still there.

If Ubuntu boots OK, it should pick an IP via DHCP by default, depending on your home network settings. You could check in your router if there is ARP entries for this machine, and if it has any IP or connectivity.

Oh, I forgot... Debians have SSH disabled by default for some time now. IDK about other distros.


-------------
1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB


Posted By: Tijntje
Date Posted: 16 Dec 2017 at 12:20am
The FreeNAS is running again (other motherboard MSI A78M-E45 V2).

Put an (old) Radeon HD4870 videocard in the system and......

Tada! Video! (UEFI/BIOS)

If i use the setting in the UEFI to use only the internal videocard, there is no video.

Connected a 2nd screen to the mainboard, and nothing on it.
Installed Windows 7 on the machine and the system sees 2 seperate videocards.



Only the screen attached to the on-board video card does not give any video signal and monitor is recognized.


I think that the mainboard is indeed faulty Angry.
Grrrr.


Posted By: Tijntje
Date Posted: 10 Jan 2018 at 4:47pm
Update & funfact:

The motherboard is replaced (via reseller) by Asrock Europe on 29-12. Big thumbs up!

Funfact:
The 2 motherboards i bought had 'matching' serial numbers (ending with 2546 & 2548)
The replacement serial number ends with 2547.




Posted By: zlobster
Date Posted: 10 Jan 2018 at 5:58pm
" rel="nofollow - Well, is it working now or not?

Given how sought after your particular mobo model is, it's not a surprise your retailer didn't move many units, hence the similar serial numbers.


-------------
1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB


Posted By: Tijntje
Date Posted: 11 Jan 2018 at 9:48am
The motherbords are coming directly from the importer/wholesale. (Asrock Europe)

The retailer orders them from them. (therefore they have 2-3 days shipping time).

And it is all working. 

2 FreeNas servers, next to each other (mirror) with only one digit difference in the serial number.

Love it!  //NERD mode

The original 2:


The '48' is replaced by '47'.



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