X570 Pro4 USB woes
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=69687
Printed Date: 19 Nov 2024 at 11:14am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: X570 Pro4 USB woes
Posted By: gskillas
Subject: X570 Pro4 USB woes
Date Posted: 01 Oct 2024 at 1:10pm
Hello all
I have an X570 Pro4 MB with NVIDIA 4070 and AMD Ryzen 7 5800X and I am experiencing problems with USB storage devices (tried two: one that presents itself as an USB stick and one vanilla USB stick). I am running Linux so when I bought the X570 I switched MB and video card and kept everything else (including the OS). The stirage devices worked without a glitch with the old MB, and they still work, however they leave hanging processes, which prevent the system from powering off or rebooting:
chalki:~ # ps axu | grep " D "
root 25051 0.0 0.0 0 0 ? D 07:10 0:01 [kworker/5:2+usb_hub_wq]
root 28080 0.0 0.0 5812 2248 pts/0 S+ 08:48 0:00 grep --color=auto D
chalki:~ # ps axu | grep " D "
root 28085 0.0 0.0 0 0 ? D 08:48 0:00 [kworker/5:0+pm]
root 28128 0.0 0.0 5812 2108 pts/0 S+ 08:48 0:00 grep --color=auto D
chalki:~ # ps axu | grep " D "
root 570 0.0 0.0 0 0 ? D 03:34 0:03 [kworker/5:1+pm]
root 5388 0.0 0.0 0 0 ? D 05:55 0:00 [usb-storage]
root 5536 0.0 0.0 5812 2248 pts/0 S+ 05:56 0:00 grep --color=auto D
chalki:~ # ps axu | grep " D "
root 570 0.0 0.0 0 0 ? D 03:34 0:04 [kworker/5:1+usb_hub_wq]
root 5408 0.0 0.0 0 0 ? D 05:55 0:01 [kworker/7:2+usb_hub_wq]
root 13550 0.0 0.0 4876 2824 ? D 06:50 0:00 eject /dev/sdc
root 13557 0.0 0.0 5812 2236 pts/0 S+ 06:50 0:00 grep --color=auto D
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I habe BIOS 5.60 installed. Any idea what I can do about it?
Best
George
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Replies:
Posted By: gskillas
Date Posted: 02 Oct 2024 at 7:32am
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Updated BIOS to 5.63 testing it for the next few days.
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Posted By: gskillas
Date Posted: 03 Oct 2024 at 9:18pm
This did not change anything; still system fails to reboot as /usr/bin/eject is stuck in "D" state (from ps manpage):
D uninterruptible sleep (usually IO)
Any solution/workaround?
TIA
George
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Posted By: gskillas
Date Posted: 13 Oct 2024 at 10:54pm
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Ok, I have installed a PCI USB card, and up to now it seems to work. Fingers crossed.
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Posted By: gskillas
Date Posted: 27 Oct 2024 at 7:28pm
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So this is the solution. Just do not use the internal chipset for USB storage devices.
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