X370 Taichi defective WiFi?
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=6975
Printed Date: 27 Dec 2024 at 12:29pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: X370 Taichi defective WiFi?
Posted By: Onox
Subject: X370 Taichi defective WiFi?
Date Posted: 17 Dec 2017 at 9:16pm
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" rel="nofollow - Hi, I have a new build with an X370 Taichi motherboard, and I didn't notice it immediately when installing everything, but I cannot get the built-in WiFi card to work at more than 20-30 Mbps (in both directions, either send or receive) when the access point (Asus RT-N12 D1 with latest firmware) is in the room above, as usual. Doing an internet access speed test, if I put the access point next to the PC that has the X370 Taichi, in the same room, the max I get is 53-54 Mbps, whereas my Lenovo laptop gets 87-88 Mbps, which is not much less than if I use an Ethernet cable at 100 Mbps or 1 Gbps. My operating systems on my previous PC and on my laptop report 144.4 Mbps connections to the access point, but on the new PC with X370 Taichi, I only get 72.2 Mbps. I also tried with another access point (actually the router from my internet access provider), which has 802.11ac, and it doesn't go over this 72.2 either. I found with some google searches that other people have had the same or a similar problem, and advised changing some options (like WMM on the access point, which is enabled, disable Bluetooth, which I did, etc.). I tried everything, turning Bluetooth off seems to make a very slight improvement, but that's it. I tried the latest drivers from ASRock, and also the "generic" one provided by Windows (which seems to improve the speed a bit). Of course, I checked that the antennas are properly screwed. I also tried on Linux, and the WiFi there is still as slow. Could this be a symptom that the WiFi on my X370 is defective? The speed of only 72 Mpbs seems a bad sign considering that my other devices achieve 144 with the same AP. |
Replies:
Posted By: datonyb
Date Posted: 17 Dec 2017 at 9:24pm
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im using drivers direct from intel they have there own installer pack to detect and install correct driver but to be fair its a technicality as i dont use the wifi on this system anyway,due to surrounding area being swamped with too much wifi (i loose around 65% speed with any device sat next to my wifi router), so i hard wired ethernet from router to pc in my office/mancave wifi where i live is just for the mobile phones , and not any use for the pc's ------------- [url=https://valid.x86.fr/jpg250]  [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: zlobster
Date Posted: 17 Dec 2017 at 9:59pm
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The WIFI on this board is fairly well known. Ubuntu or Kali live USB should show good results for speeds. I'm using 'Update drivers' from Win 10 device manager for both BT & WIFI, although I'm trying to disable the WIFI altogether. Disabling seems impossible with this board for now. Also, I can't recall, but the WIFI is hooked on a shared PCIe lanes. If other devices are hogging the lane at the same time you may be facing the low throughput. ------------- 1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB |
Posted By: Onox
Date Posted: 19 Dec 2017 at 5:33pm
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" rel="nofollow - Thanks for your answers! I made a mistake in my first post, and the access point was set to use 20 MHz bandwidth channels only, which explained the limited speed (now my laptop, which can use two streams unlike the card provided with the X370 Taichi, can connect at 300 Mbps). However, I do think that my X370 Taichi has a problem, because the left socket for the antenna doesn't seem to work at all. If I unplug the antenna, nothing changes. If I screw only one antenna into this socket and not the other one, I can't detect any wireless network, but if I put one antenna on the right socket only, then it works. It's not the antennas themselves, because I tried swapping them. This doesn't seem normal, does it? |
Posted By: zlobster
Date Posted: 19 Dec 2017 at 8:01pm
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Doesn't seem right. Check if MIMO is enabled in drivers. Also, did you try a Live Linux USB? Try connecting to your WiFi router and see how the Taichi connects to it. Most reputable WIFI manufacturers provide ways to see the wireless clients' capabilities in their routers/AP. Ironically, I'm trying to shut down my WIFI for good, but UEFI won't allow me.  ------------- 1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB |
Posted By: MisterJ
Date Posted: 19 Dec 2017 at 11:57pm
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" rel="nofollow - Onox, does your board have BlueTooth? We know that both Wi-Fi and Bluetooth use the antennae. Perhaps Wi-Fi uses one and Bluetooth uses the other? I suggest you open a ticket and ask ASRock. zlobster, it is true that the Wi-Fi cannot be turned off but it can be removed. There are several post here, some with pictures, on how to remove the Intel card but you will loose Bluetooth also. Enjoy, John. ------------- Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD |
Posted By: kerberos_20
Date Posted: 20 Dec 2017 at 12:12am
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ther might be posibility of dual band 2.4ghz on one antena and 5ghz on another dunno i have intel 8260 (oem from lenovo) on my x370 fatal1ty gaming x and saw plenty of network setups in there |
Posted By: datonyb
Date Posted: 20 Dec 2017 at 2:17am
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^ this^ i presume one is 5gig and the other is 2.4 ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: zlobster
Date Posted: 20 Dec 2017 at 2:39am
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" rel="nofollow - My X370 Taichi WIFI is Intel 3168, which is 1x1 TX/RX, so NO MIMO. This means 1 antenna is for 2.4GHz WIFI & BT, other is for 5GHz, since they are hooked to 2 different radio front-ends. At least that is the most likely scenario. EDIT: is it possible that I swap the WIFI module with another one? Are they whitelisted in UEFI? ------------- 1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB |
Posted By: kerberos_20
Date Posted: 20 Dec 2017 at 3:16am
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theres no reason to whitelist anything, it isnt notebook but as for hardware its ok to put anything as long its pin compatible (m.2key e) but before you do, you may try go to google/youtube and look for ac 3160 slow connection entries |
Posted By: zlobster
Date Posted: 20 Dec 2017 at 3:26am
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I personally despise wireless for everything but my phone. That's why I was trying to disable it in first place. If need for a decent WIFI ever arises, I'd like to know if I could easily swap this one. ------------- 1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB |
Posted By: kerberos_20
Date Posted: 20 Dec 2017 at 3:35am
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sure it can be replaced, but unfortuntately those little things are designed for notebooks hence their default settings are usualy configured as "moving device" to look up for free wifi or another signel within sam ssid....and such craps u really dont need on a PC unless u change a thing in settings...it may not help you at all (sure enough better with 2x2 mimo can still help) tho u may end up with something similar, no mater brand... tbh its oems fault to use those things without preconfigured drivers for non movable PCs and u do have also option to use pci-e wifi card as those are usualy ok on default ive got mine just because i needed wifi-direct compatible wifi card...and intel atleast says that it supports it (unlike atheros...and whatever else brand) |
Posted By: zlobster
Date Posted: 20 Dec 2017 at 3:45am
Only use I have for a WIFI on a desktop PC is to cast a movie to my TV, if I'm too lazy to put in on my NAS first...  ------------- 1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB |