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X99 Extreme 11 WHEA-Logger msgs in Event Viewer

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Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=701
Printed Date: 17 May 2024 at 10:28am
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Topic: X99 Extreme 11 WHEA-Logger msgs in Event Viewer
Posted By: sansari
Subject: X99 Extreme 11 WHEA-Logger msgs in Event Viewer
Date Posted: 24 Aug 2015 at 11:21pm
I keep seeing this error popping up in my Eventvwr.exe

A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Bus:Device:Function: 0x0:0x2:0x0
Vendor ID:Device ID: 0x8086:0x2F04
Class Code: 0x30400

The details view of this entry contains further information.

From googling around I see that is it related to PCIE timming and the workaround is to switch to GEN2 or GEN1.  The rig doesn't even boot when I set it to GEN2 so GEN1 and Auto are the only settings that work and I can boot up and I sometimes get BSOD with the same error with WHEA-Logger logging warnings in the log.  I am running everything at stock and nothing is overclocked what so ever. Anyone else has this issue?

Specs for My Rig:

OS- Windows 10 PRO
- X99 Extreme 11  BIOS 1.20
- CPU: Intel i7-5930 CPU @ 3.50GHz
- Memory: 64.0 GB
   2 x  http://www.newegg.com/Product/Product.aspx?Item=N82E16820211911" rel="nofollow - ADATA XPG Z1 32GB (4 x 8GB) 288-Pin DDR4 SDRAM DDR4 2133 (PC4-17000) Desktop Memory Model AX4U2133W8G13-QRZ
- Monitor:  http://www.newegg.com/Product/Product.aspx?Item=N82E16824009742" rel="nofollow - Acer XB270HU bprz Black 27'' 144Hz WQHD G-SYNC Widescreen LED Backlight LCD Monitor IPS 350 cd/m2 1,000:1
SSD & HD:
- 2 x  http://www.newegg.com/Product/Product.aspx?Item=N82E16820147349" rel="nofollow - SAMSUNG XP941 Series MZHPU512HCGL-00004(0) M.2 512GB PCI-Express 2.0 x4 MLC Enterprise Solid State Drive - OEM
- 1 x   http://www.newegg.com/Product/Product.aspx?Item=N82E16822149396" rel="nofollow - TOSHIBA PH3300U-1I72 3TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Retail Kit
- 1 x WDC 3TB
- 3 x Seagate 3TB
- 1 x Samsung SSD 850 PRO
- 1 x Hitachi 2TB
- Keyboard:   http://flash.newegg.com/product/N82E16823114052" rel="nofollow - RAZER RZ03-00384600 Blackwidow Ultimate Mechanical Keyboard
- Power Supply:  http://www.newegg.com/Product/Product.aspx?Item=N82E16817438037" rel="nofollow - EVGA 220-P2-1600-X1 80 PLUS Platinum 1600 W 10 yr Warranty ECO Mode Fully Modular NVIDIA SLI Ready and Crossfire ...
- Bluray -  http://www.newegg.com/Product/Product.aspx?Item=N82E16827129075" rel="nofollow - Pioneer Black Blu-ray Burner SATA BDR-209DBK
- VideoCard : 3 x   http://www.newegg.com/Product/Product.aspx?Item=N82E16814487079" rel="nofollow - EVGA 04G-P4-2983-KR GeForce GTX 980 Superclocked ACX 2.0 4GB 256-Bit GDDR5 PCI Express 3.0 x16 SLI Support Video ...




Replies:
Posted By: GenericGuy35
Date Posted: 02 Sep 2015 at 2:01pm
You and I have nearly identical system specs, only difference is the hard drives and the processor (i7980x). I get this issue as well. I've also had no success with GEN2 vs GEN1.

At one point I had installed an older BIOS and that worked great under windows 8.1, but since upgrading to Windows 10 I've had to update the BIOS to the current 1.20 in order to use SLI. At some point I had a windows update (no kidding) that seemed to fix the issue, but I've since had additional updates that seem to have brought it back.

For some reason I've noticed that I get more errors in the log and sometimes a BSOD while using Chrome.

Wish I had a fix for you, but at least you're not alone.


Posted By: GenericGuy35
Date Posted: 02 Sep 2015 at 2:22pm
I'm tired. My processor is an i7 5960x. NVidia doesn't make cpus for Intel. >_<

Also I bet you've already seen this post but others finding this thread should take a look for links to the driver versions I mentioned.

http://forums.tweaktown.com/asrock/59909-asrock-x99-extreme11-motherboard-constant-restarts-due-whea_uncorrectable_error.html




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