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new gpu pc not booting

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=7113
Printed Date: 27 Dec 2024 at 12:02am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: new gpu pc not booting
Posted By: otept
Subject: new gpu pc not booting
Date Posted: 30 Dec 2017 at 4:20am
just got a msi rx 550 4g oc edition card. When installed pc will not boot up. All fans come on keyboard lights up, then it just sits and keeps resetting. Screen never comes on. Have tried multiple eufi settings, check mb drivers. plz help.
pc specs
MB: fm2a78m-itx+
cpu: amd 880k
psu: diablotek el series 500w
ssd: crucial 275g
ram: 8g (don't recall brand at moment)
current gpu: nvidia gt 520



Replies:
Posted By: zlobster
Date Posted: 30 Dec 2017 at 5:36am
Try using different monitor port & cable, e.g. DVI, VGA, etc.


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1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB


Posted By: PetrolHead
Date Posted: 30 Dec 2017 at 11:00am
" rel="nofollow - I know the power requirements of that RX 550 aren't big nor are they a big jump from that GT 520, but your PSU is apparently one of the lowest quality brands out there. Tom's Hardware's PSU tier list puts the Diablotek brand in Tier 5, which is described as follows:

"Avoid IMMEDIATELY. These units are highly unsafe to use. No such protections added, very thin gauge wiring used, false advertising and too much to list. Reference to a higher tiered unit for a better, money saving and a much safer unit. For your safety's sake, please don't order or pick one up for use in your system. These units are a potential fire hazard and could even kill you, let alone your system."

My guess is that the 500W rating of that PSU is "optimistic" and that the RX 550 might have been the final straw that pushed the power consumption of your system beyond the capabilities of that unit. Do you have access to another PSU that you could use for testing?


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Ryzen 5 1500X, ASRock AB350M Pro4, 2x8 GB G.Skill Trident Z 3466CL16, Sapphire Pulse RX Vega56 8G HBM2, Corsair RM550x, Samsung 960 EVO SSD (NVMe) 250GB, Samsung 850 EVO SSD 500 GB, Windows 10 64-bit


Posted By: otept
Date Posted: 30 Dec 2017 at 6:16pm
zlobster, i have tried with 2 other cables and no luck. all does work as normal when the 520 is plugged backed in though. 
PetrolHead, you may be right. Although i do not have a spare psu to check. Will see if a freind will lend me theirs for a day or so. That is if they have one of 500w plus. 


Posted By: PetrolHead
Date Posted: 30 Dec 2017 at 7:03pm
I does not really have to be 500W+, if it's a good quality PSU. The GPU manufacturer's recommendations leave significant amounts of headroom for power hungry components. Your CPU's TDP is 95W, the RX 550 has a TDP of 50W, so your total power draw from the wall is likely below 200 W. Anything from 400W upwards should be more than enough as long as it's a quality unit.


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Ryzen 5 1500X, ASRock AB350M Pro4, 2x8 GB G.Skill Trident Z 3466CL16, Sapphire Pulse RX Vega56 8G HBM2, Corsair RM550x, Samsung 960 EVO SSD (NVMe) 250GB, Samsung 850 EVO SSD 500 GB, Windows 10 64-bit


Posted By: zlobster
Date Posted: 30 Dec 2017 at 7:20pm
Both GPUs are powered through the PCIe slot only. Likely the PSU is not providing enough juice for the new RX 550.


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1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB


Posted By: otept
Date Posted: 28 Jan 2018 at 4:30am
Got new psu finally. Seasonic focus gold 550fm. Everything is working perfectly.



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