B550M Pro SE won't POST
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=71209
Printed Date: 27 Nov 2024 at 4:17pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: B550M Pro SE won't POST
Posted By: bkindel
Subject: B550M Pro SE won't POST
Date Posted: 07 Oct 2024 at 9:58am
This is a new build:
Motherboard: B550M Pro SE
https://asrock.com/mb/AMD/B550M%20Pro%20SE/index.asp" rel="nofollow - https://asrock.com/mb/AMD/B550M%20Pro%20SE/index.asp
CPU: AMD Ryzen 7 5700X3D
Memory: OWC - OWC3E2D41R8032P
https://www.amazon.com/gp/product/B0CBT1GH4Y" rel="nofollow - https://www.amazon.com/gp/product/B0CBT1GH4Y
SSD: Inland - 1TB PER W/O
https://www.microcenter.com/product/642169/inland-performance-plus-1tb-3d-tlc-nand-pcie-gen-4-x4-nvme-m2-internal-ssd" rel="nofollow - https://www.microcenter.com/product/642169/inland-performance-plus-1tb-3d-tlc-nand-pcie-gen-4-x4-nvme-m2-internal-ssd
The motherboard won't post.
- I'm not sure if there are LEDs on the motherboard for troubleshooting
- If there are, I don't see them, and the manual doesn't seem to reference them
The website says my CPU requires BIOS version P3.20
- I don't know how to determine my current BIOS version since it won't POST
- I'm wondering if my BIOS is too old to support my CPU.
- If it is, I'm not sure how to remedy.
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Replies:
Posted By: eccential
Date Posted: 09 Oct 2024 at 8:55pm
They used to put factory BIOS version sticker on the EEPROM chip on the motherboard. I don't know if they still do that, but have you looked for it?
If it is there, and it's pre-3.20, you'd have to borrow an older CPU (3000-series Matisse or 4000-series Rembrandt preferred) to update the BIOS. AMD might still have boot-kit program, where they let you borrow an older CPU.
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Posted By: bkindel
Date Posted: 11 Oct 2024 at 4:29am
My BIOS version is 3.40, so I'm good there as far as CPU support.
With no memory installed, I get 3 beeps. (Not surprising - this seems to be telling me the system is unable to detect memory.
When I install memory and try to boot, I get no beeps and nothing comes up on the monitor. (I'm using onboard video, no video card.)
I'm pretty sure that the issue is 'bad' / unsupported memory.
Before I go out and purchase new memory, I'm hoping someone else can concur.
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Posted By: eccential
Date Posted: 11 Oct 2024 at 5:18am
"I'm using onboard video, no video card."
Ding ding ding ding!
Ryzen 5700X3D doesn't have any integrated GPU.
In fact, the only AM4 APUs with integrated GPU are G models (3200G, 5700G, etc.)
Most AM5 CPUs have integrated GPU, except for the F-models (e.g. 7500F).
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Posted By: bkindel
Date Posted: 13 Oct 2024 at 1:23am
Well.....this one is a little embarrassing.
Nothing that a $40 video card couldn't resolve.
Sometimes you just miss the forest for the trees.
Everything seems just fine now. Thanks for the help/input.
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