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Failing northbridge? Asrock 960gc-gs fx

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=7122
Printed Date: 27 Dec 2024 at 6:07pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Failing northbridge? Asrock 960gc-gs fx
Posted By: AramisEST
Subject: Failing northbridge? Asrock 960gc-gs fx
Date Posted: 31 Dec 2017 at 3:15am
I have had a couple of pc restarts in the last couple of days. It happened while i was playing and once while browsing the internet. The event viewer shows a WHEA-logger error.

A fatal hardware error has occurred.

Component: AMD Northbridge
Error Source: Machine Check Exception
Error Type: 11
Processor APIC ID: 0

DETAILED XML VIEW:

The details view of this entry contains further information.

file:///C:/Users/armis/AppData/Local/Temp/tmp3DB0.xml#" rel="nofollow - - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
file:///C:/Users/armis/AppData/Local/Temp/tmp3DB0.xml#" rel="nofollow - - <System>
  <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{C26C4F3C-3F66-4E99-8F8A-39405CFED220}" />
  <EventID>20</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8000000000000000</Keywords>
  <TimeCreated SystemTime="2017-12-30T19:03:23.150436700Z" />
  <EventRecordID>2417</EventRecordID>
  <Correlation ActivityID="{A77CD684-67D7-4BAE-9528-122C8F0EEFF6}" />
  <Execution ProcessID="3580" ThreadID="3812" />
  <Channel>System</Channel>
  <Computer>My PC</Computer>
  <Security UserID="S-1-5-19" />
  </System>
file:///C:/Users/armis/AppData/Local/Temp/tmp3DB0.xml#" rel="nofollow - - <EventData>
  <Data Name="ErrorSource">3</Data>
  <Data Name="ApicId">0</Data>
  <Data Name="MCABank">4</Data>
  <Data Name="MciStat">0xf2000010000b0c0f</Data>
  <Data Name="MciAddr">0x0</Data>
  <Data Name="MciMisc">0x0</Data>
  <Data Name="ErrorType">11</Data>
  <Data Name="Length">928</Data>
  <Data Name="RawData">435045521002FFFFFFFF03000100000002000000A0030000080313001E0C11140000000000000000000000000000000000000000000000000000000000000000BDC407CF89B7184EB3C41F732CB57131FE6FF5E89C91C54CBA8865ABE14913BB2316BAD3A081D30102000000000000000000000000000000000000000000000058010000C00000000003000001000000ADCC7698B447DB4BB65E16F193C4F3DB0000000000000000000000000000000001000000000000000000000000000000000000000000000018020000800000000003000000000000B0A03E



Replies:
Posted By: zlobster
Date Posted: 31 Dec 2017 at 3:44am
Thanks for letting us know! Tongue

Now, I'll take a long shot here and I'll assume you need some sort of advice for your situation.

Since my assumption skills are really poor when it comes to figuring what hardware you're running, I'm gonna politely ask you to provide the community with more details about your rig, e.g. what CPU, PSU, GPU, RAM, case, cooler(s), etc. Then, onto software, OS, BIOS version, drivers, etc.

In case you're too lazy to type those, here are few general suggestions you could try:

- try running a live Linux distro from a USB for a few days and see if it's OS-related.
- clean your PC from dust, especially the chipset heatsink;
- re-applying new TIM to the CPU cooler and chipset heatsink is always a good idea;
- flash the latest BIOS (even if you have it) via DOS;
- clear CMOS and then enter any specific settings in BIOS you may want;
- try running a live Linux distro from a USB for a few days and see if it's OS-related, again;
- install your favorite Windoze from scratch, then plop the latest official drivers;

If you're still having this after all, I'd highly recommend you get yourself a whole new PC in 2018. Good luck, keep us posted!




-------------
1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB



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