ASRock X670E Pro RS - Fault 2.5Gb Ethernet
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=72046
Printed Date: 10 Oct 2024 at 7:22pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: ASRock X670E Pro RS - Fault 2.5Gb Ethernet
Posted By: arnadeem
Subject: ASRock X670E Pro RS - Fault 2.5Gb Ethernet
Date Posted: 10 Oct 2024 at 3:16pm
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Hello, the LAN port on my ethernet LAN is no longer working. Here is what happened. My motherboard has 2 NVME installed, one samsung 980 PRO on gen 5 port. And one adata on last end slot at the bottom. Everything was working, but when I recently upgraded adata SSD to TEAM ssd and put it in Hyper M.2 slot the LAN port stopped working. Details: https://i.imgur.com/KPQBhYg.png" rel="nofollow - https://i.imgur.com/KPQBhYg.png SSDs: 1. Samsung SSD 870 EVO - Sata 1TB 2. Samsung NVME 980 PRO 250GB - NVME on Gen 5 Port 3. TEAM TM8FP6512G 512GB - NVME on Hyper M.2 Slot LAN port no longer shows on device manager in windows 11, neither on live boot on Ubuntu. It just stopped existing. When I connect the port to a switch it shows 100MB connection, but no light on motherboard Picture attached. https://i.imgur.com/V9BL5bA.jpeg" rel="nofollow - https://i.imgur.com/V9BL5bA.jpeg https://i.imgur.com/ycOpV1i.jpeg" rel="nofollow - https://i.imgur.com/ycOpV1i.jpeg In Network manager it doesn't appear anymore. https://i.imgur.com/EiYgpkC.png" rel="nofollow - https://i.imgur.com/EiYgpkC.png What I tried: 1. Disable and enable the lan port from BIOS. 2. Update BIOS to latest 3.08 version. 3. Downgrade BIOS to 2.02 Version. 4. Uninstalled LAN driver. 5. Reinstalled Chipset driver. 6. CMOS reset. 7. Hard power off, take of plug and let it sit overnight. I have no idea what went wrong all of a sudden, I really want my ethernet port to work. The motherboard costs a lot, and one of its port dying will make it lose it price by half atleast. The USB ports located above on the LAN port work as usual. Please help me, I will post as much details as you like. ------------- Abdulrahman Nadeem |
Replies:
Posted By: arnadeem
Date Posted: 10 Oct 2024 at 3:19pm
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If it died all of a sudden, how can this happen ? I didnt do anything wrong, how do I it died for sure and will never come back ? Its the latest motherboard and an expensive one, how can this happen. ------------- Abdulrahman Nadeem |
Posted By: Xaltar
Date Posted: 10 Oct 2024 at 6:30pm
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Open a support ticket with ASRock: https://tw.asrock.com/events/tsd.asp" rel="nofollow - https://tw.asrock.com/events/tsd.asp Good luck. ------------- 
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