AB350 Pro4/Ryzen 5 1600 No Post
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=7283
Printed Date: 23 Nov 2024 at 5:31pm
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Topic: AB350 Pro4/Ryzen 5 1600 No Post
Posted By: smithrock
Subject: AB350 Pro4/Ryzen 5 1600 No Post
Date Posted: 13 Jan 2018 at 11:42pm
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" rel="nofollow -
Hello, GPU: EVGA GTX 460 I tried RAM in the A2 & B2 slots, A1 &
B1, A1 only, and B1 only. Before I purchased this board, I tried Gigabyte GA-AB350-gaming 3 board. That board did not post either, so I sent it back and replaced it with ASRock board. Now I am thinking, the Gigabyte board was probably OK but the problem could be with memory, power supply, or CPU. The graphic card I pulled from my working computer so I am thinking that may be OK. I do not have any extra power supply, memory, or CPU to narrow down the issue.
What is next component I should order or should I just give up on this? 1) memory, 2) CPU, or 3) power supply. I am thinking memory is most likely candidate, which one 2x8 will you suggest? Been struggling on this for about 3 weeks now. I have assembled 3-4 computers years ago but never ran into frustration like this incident. |
Replies:
Posted By: zlobster
Date Posted: 13 Jan 2018 at 11:57pm
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" rel="nofollow - Hmm, you appear to know what you're doing. You've also already did what I was about to suggest you. Few additional things here - did you power up your GPU properly? Try clearing the CMOS a few times. You could jump-start the PSU and check w/ multimeter if you're getting the proper voltages at the main rails. Otherwise, your PSU is a good one, but doesn't mean it can't be a dud. As far as RAM goes, my personal favorite for Ryzens is the G.Skill ones in my sig. EDIT: are you getting any beeps? It won't hurt checking if CPU is seated properly. ------------- 1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB |
Posted By: Spectre73
Date Posted: 14 Jan 2018 at 12:06am
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" rel="nofollow - Seems you did not remove the battery? So: - turn PC off - turn PSU off - to be sure, clear cmos - remove cmos battery at least 5 minutes - power cycle the sytem to remove every residual current - reseat RAM (i know, you did it many times already, but just do it while sytem is off) - insert battery - turn on system If all of that does not work, I would first change the GPU (hopefully you have a spare) and after that, the PSU (again, use a spare, if you have it) If all of that does not work, I have no idea. Do you have, by chance, any additional PCIe cards/adapters? remove them too. Are you using a NVMe drive? Does it sit well?
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Posted By: smithrock
Date Posted: 14 Jan 2018 at 12:33am
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" rel="nofollow - @zlobster Thank you for your help. I checked, GPU power connectors seem to be OK. I am clearing CMOS now. I do not have multimeter so I cannot check. With power supply, there was a power on self-tester when I connected to 24 pins, power supply fan turned on, do not know what that means in terms of other power supply ports. I do not have speaker. The board and everything is on the table. I have not put inside the case and case does not have speaker so I cannot check the error code. @Spectre73 I also thank you, turned it off, now clearing the CMOS and removed the battery, I will reseat RAM while I am waiting without the battery, If still problem, then I will try using the GPU from my working computer per your suggestion. No additional PCIe or adapters. Nothing is connected. Only power connectors, memory, GPU and monitor, and CPU. I also switched monitor and GPU port but no luck. I do not have extra power supply. Next, I should unhook the CPU cooler, take out CPU, and put back. Can I just start the power without the cooler just to see if it posts or does it damage the CPU without the paste and cooler? Someone suggested to put the ice pack briefly, not sure if that is OK or not. I will report back after all of the above. |
Posted By: MisterJ
Date Posted: 14 Jan 2018 at 12:43am
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" rel="nofollow - smithrock, you probably need to buy a speaker to hear the beeps - certainly worth the effort. Something like this - https://www.newegg.com/Product/Product.aspx?Item=N82E16812201032&cm_re=mb_speaker-_-12-201-032-_-Product But hopefully you can get one locally. I am curious what you mean by
ATX12connection. The CPU has a 24-pin connector, plus an 8-pin and perhaps a 4-pin. Make sure all are plugged and oriented correctly. We have seen more that one user rotate the 4-pin 90 degrees. If you have or can borrow a voltmeter I would suggest checking voltages. Since your system powers up check the 24-pin, 8-pin and 4-pin. Also check the power to the GPU. 12 volts is getting to some parts, but perhaps not others. Hopefully the beeps will give you a good hint - please let us hear. Enjoy, John. ------------- Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD |
Posted By: zlobster
Date Posted: 14 Jan 2018 at 12:52am
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Knowing the amount of similar issues with these mobos, I'd say I already know where the issues is, however it's worth it to try a few tricks before passing the final judgement. Although, OP having 2 duds in a row is somewhat unlikely. Then again, we're talking about Gigabyte and ASRock here...  OP: don't just re-seat the CPU cooler, remove and re-seat the CPU as well. NO ICE ON ANYTHING! You should also want to replace the TIM before you put your PC back in the case. Clearing the CMOS is best done with the PSU and battery taken out. Then shorten the pwr_btn to ground for 15s as if you're to power up. ------------- 1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB |
Posted By: smithrock
Date Posted: 14 Jan 2018 at 1:39am
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" rel="nofollow - Sorry, I meant MB 24-pin connectors and 8-pin CPU. I checked all connectors again. Right now I do not have access to speaker or multimeter. -Cleared CMOS. disconnected the power, shorted bios jumper, removed battery, waited 15 minutes, put back jumper at original, placed the battery back -Found one spare power supply, Cooler Master 550. Swapped the power supply, re-checked all connectors. -Swapped GTX 460 GPU with GPU from my working computer (EVGA geforce 8800 GT) and re-connected 6-pin power on it. The GTX works on my main so I know it is OK. -Removed CPU cooler, removed CPU, put back gently and make sure it was re-seated, put back the CPU cooler. ****************************************** still no post, exact same behavior, turns the cooler fan, turns the GPU fan, nothing on monitor, after 30 seconds everything shuts down and restarts. ****************************************** GPU is OK. I eliminated power supply issue by swapping with another one. (two bad ones unlikely). Now, I am down to Memory, MB, or CPU. This board is my second board. Gigabyte board did not work either). So issue with MB could be eliminated. Is it Memory or CPU? what you guys think? You all are awesome. Last weekend, I was pulling my hair with Gigabyte MB, posted questions in that forum and no one really helped me. GeIL memory I bought because it was on Gigabyte QVL list. It is not on ASRock QVL list though. sorry for the long post and thanks in advance |
Posted By: zlobster
Date Posted: 14 Jan 2018 at 3:53am
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'Luckily' for you, at least now you know where the issue is. Hope you can do another RMA. If you look around here you'll see that this is rather common issue, what you're experiencing. All guys were fine after their RMA, however. Get a new mobo and see if the RAM will work well with it. If not, I'm afraid you'll have to swap the RAM as well. Best of luck! Keep us posted! ------------- 1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB |
Posted By: smithrock
Date Posted: 14 Jan 2018 at 4:18am
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" rel="nofollow - I am sending RAM back. Do you think I should try to RMA the MB as well? Should I get the same MOBO or try different and more expensive one? Ironically, both Gigabyte and ASRock mobos I tried from newegg had mail-in rebates. I wonder if those with mail-in rebates are from some bad batches or older bios giving me some griefs. My usage is typical and not intending to do any gaming or overclocking. What about CPU? what are the chances that I have bad CPU? |
Posted By: zlobster
Date Posted: 14 Jan 2018 at 4:37am
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Mobo is the base of operations for the entire PC. If mobo is working fine, its built-in mechanisms will tell you is some/any of the other components are misbehaving. Mobo should definitely POST in most cases. In extreme circumstances other bad components could cause a no POST at all. Bad RAM, bad CPU,etc. all have their respective beep codes. If swapping the mobo, do yourself a favor and get a decent one. Often people cheap out on the most important PC parts - mobo and PSU. ------------- 1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB |
Posted By: smithrock
Date Posted: 14 Jan 2018 at 5:45am
| " rel="nofollow - Can you please advise which mobo is recommended? Newegg had lots of good reviews on this so I thought it must be good. |
Posted By: Xaltar
Date Posted: 14 Jan 2018 at 5:53am
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" rel="nofollow - Have you already got the board set up? What are your system specs? Do you have a graphics card or are you trying to use the onboard display out? The onboard display out will not work with Ryzen CPUs, Ryzen 3/5/7 do not have integrated graphics. Only AMD APUs can be used with the onboard display ports. With Ryzen you MUST have a dedicated graphics card installed or you will not be able to use the system. ------------- 
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Posted By: zlobster
Date Posted: 14 Jan 2018 at 6:14am
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" rel="nofollow - Alas, reviews are worth little these days. Do you insist on mini-ATX/ITX or full-blown ATX form factor? ------------- 1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB |
Posted By: zlobster
Date Posted: 14 Jan 2018 at 6:15am
OP has an old 460 geforce. ------------- 1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB |
Xaltar wrote:Posted By: smithrock
Date Posted: 14 Jan 2018 at 7:31am
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" rel="nofollow - I already have an old case and old GPU to use. I will not be using two GPU's or I am not a gamer or I would not overclock. Typical computer usage. I was intending to get full ATX motherboard. What are your thoughts? Should I return AB350-Pro4 and get it replaced or get all together a new mobo? I have sent memories back, therefore I will also need a compatible RAM 2x8gig for the new mobo what I choose. Options: 1) get new RAM and try with my existing mobo first, 2) replace this mobo with same, 3) replace this mobo with different mobo, what is my best option here? appreciated all your help. |
Posted By: Spectre73
Date Posted: 14 Jan 2018 at 8:02pm
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Last idea: Start the mobo without any RAM installed and then do it again with RAM installed.
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Posted By: zlobster
Date Posted: 14 Jan 2018 at 8:32pm
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It can never hurt if you try @Spectre73's suggestion, although I don't expect any miracles at this point. If you're into tiny mobos, you can try the ASRock AB350 Gaming-ITX/ac. I've seen only 1 or 2 posts about this model here whatsoever. Plus, it heavily feature-packed. Heck, if you get a working one like yours it should also do the work. If you have cash to burn, ASUS C6H is a very good choice. TBH, X370 Taichi is a decent mobo by itself, if you could deal with that mess ASRock calls UEFI. You could keep the RAM and see if it works with your new mobo. As a rule, always shop from decent sellers, even if the prices are tad higher. Boxes with stripped serials (for mail-ins) are to be returned immediately. Best of luck! ------------- 1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB |
Posted By: Spectre73
Date Posted: 14 Jan 2018 at 8:55pm
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At this point I am also not sure if I would recommend the x370 Taichi. It is a good board, but ASRocks UEFI support is very lacking. The C6H seems to be a better bet - at least it has top notch UEFI support.
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Posted By: zlobster
Date Posted: 14 Jan 2018 at 8:56pm
That's pretty much what I was saying.  ------------- 1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB |
Posted By: Spectre73
Date Posted: 14 Jan 2018 at 9:19pm
| The post was meant to support and underline your argument. |
Posted By: zlobster
Date Posted: 14 Jan 2018 at 9:24pm
For which you were thanked!  ------------- 1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB |
Posted By: smithrock
Date Posted: 14 Jan 2018 at 9:49pm
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" rel="nofollow - well, as mentioned, I tried, as a last resort, to see if it shows any signs without the memories. No luck. Same thing, both fans spin and after 30 seconds shut off and start again. Without any diagnostic means like speaker beeps or led or some sort of code, there is no way to tell what the problem might be. I returned the memories yesterday and I am packing all components for return today. I might be hit with hefty restocking costs. Not sure how much I will get back for these parts. @zlobster wrote in one post that "Knowing the amount of similar issues with these mobos, I'd say I already know where the issues is" Can you shed some light, which component is the likely culprit? is it a mobo? I have lost confidence in myself for assembling parts after this. I have been struggling for past 3-4 weeks, like I said earlier, starting with GA-AB350-gaming 3, tried three memory sets, two power supplies, two video cards, and now ASRock board. I do appreciated your time and advise. |
Posted By: zlobster
Date Posted: 14 Jan 2018 at 10:20pm
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It's most likely the mobo. I've been lurking here ever since I got my Taichi and all the guys who RMA'd their mobos turned out fine after that. More so, the symptoms are very much like yours. That's why I said I've seen this movie already.  Change the mobo and call it a day! P.S. never give up so easily! Custom building a PC is a fun and rewarding hobby/profession. As with everything else there may be some bumps down the road. Don't let the challenges challenge you - challenge the challenges yourself!  ------------- 1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB |
Posted By: smithrock
Date Posted: 15 Jan 2018 at 12:09am
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" rel="nofollow - @zlobster; thank you for encouragement. Is this the mobo you mentioned? Asus Rog crosshair VI hero AM4 X370 G.Skill F4-3200C14D-16GVR (on asus qvl list). As a last straw, I could try this combination with keeping my existing parts. existing parts GTX-460 GPU EVGA supernova 650 G1 120-G1-0650-XR Ryzen 5 1600 old case if you or others may have any other suggestions or recommendations, please feel free, I really can use your guidance. |
Posted By: zlobster
Date Posted: 15 Jan 2018 at 12:22am
You're welcome! A simple rule - if you can put the components & the cables in their respective slots/sockets - you've done your part! That's all to simple PC building! If PC won't POST in spite of all that - it's not your fault! Well, in 99.9% of the cases.  That's is the mobo we were talking about! It's a beast, through and through. And the RAM is a killer on its own! I'd say this is very good foundation for a monster of a PC! You're well prepared for future upgrades when time has come, e.g. Zen+, NVMe SSD, beefy GPU, you name it. If you can make a working PC with the current parts, you should be fine as well! Especially when you stated you won't be gaming heavily or OC-ing for a world record. ------------- 1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB |
Posted By: datonyb
Date Posted: 15 Jan 2018 at 12:49am
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" rel="nofollow - a crosshair 6 recommended to run a r1600 and gtx 460 ???????????? well that a fantastic way to waste around $125 i really must say this recommendation tops the list for you even what the guy needs is a simple b350 board and you send him to such a feature rich high end overclockers board direction for a stock ryzen easy to build option that has about the widest ram support the answer is an msi tomahawk at below $100 the overclockers forum for the crosshair 6 is packed with people who returned the board for being too complex for the intended needs (including the bios revisions and issues ) ------------- [url=https://valid.x86.fr/jpg250]  [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: zlobster
Date Posted: 15 Jan 2018 at 12:53am
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2 things only - if you care to read through the entire thread you'd see that I also recommended him an ITX board, as it appears his 'simple b350' board is just that - a board. Second, OP said he welcomes other opinions as well. ------------- 1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB |
Posted By: Spectre73
Date Posted: 15 Jan 2018 at 12:58am
I never would skimp on the mainboard, no matter the intended use case. The mb is the foundation of the PC and is - besides the PSU - the single most important component. Further, especially with Zen+ and Zen2 on the horizon, the C6H (or taichi) is not even overbuilt but maybe a necessity for the (maybe) increased demands of the newer CPUs. I am running a Taichi together with a 1600x. So what? Do you imply that is overkill? I like to be on the safe side and with the VRM circuits overbuilt i am confident, that I can throw the next generations at this board, no matter what. If my system is unstable, I can be sure that it has to do with settings or bad UEFI implementation, but not the build quality of the mb. Your mileage may vary. To each their own. |
Posted By: datonyb
Date Posted: 15 Jan 2018 at 1:01am
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" rel="nofollow - and someone needed to explain to the poor guy that spending out on a ch6 is an insane thing to do for his needs a ch6 is not a entry board a ch6 is not a novice board how can that even be an option ? ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: datonyb
Date Posted: 15 Jan 2018 at 1:06am
i also run a taichi but even though ive been accused of not reading the entire thread (how strange people thing there are mindreaders) the guy stated he is not intrested in overclocking and runs a very basic old gpu why on earth does he need a high end board? ryzen advancements are also stated to be lower tdp so your arguement of OUR over engineered vrm dosnt cut any water with this guys specific needs either the future for him looks to be firmily set for 2600-3600 ryzen models ,you think amd will increase these models above 65w tdp ? judging on his gpu age and wish to reuse that i suspect the op will stick with the r1600 longer than any need for a higher end board ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: zlobster
Date Posted: 15 Jan 2018 at 1:08am
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" rel="nofollow - @Spectre73 stated very valid points above.
Not being an entry board doesn't mean it requires a Ph.D. in electrical engineering to use it. As for a novice board, you forget that's not ASRock. Their UEFI are working fine w/ auto settings, unlike ASRock's. I can think of a few fellows here that can testify to that. If still in doubt, check Google, YouTube. EDIT: you can also compare both companies' user manuals for their products. It's an interesting read and I my opinion it speaks a lot on its own. ------------- 1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB |
Posted By: Spectre73
Date Posted: 15 Jan 2018 at 1:09am
Where is the difficulty in enabling XMP and let the board do it's thing? The C6H is at a point, where there is no user intervention needed to run it stable. The many complaints you read at overclock.net are because it is the single most bought Ryzen board out there. And that is a good thing because bugs will be ironed out faster. The number of complaints is related to the huge volume of boards out there. Of course, there are other good boards out there, but the C6H is an excellent chioce, even for a so called low end system.
------------- ASRock x370 Taichi (L4.72), R5 1600x, 32 GB G.Skill F4-3200C14-16GTZSW, RX Vega 64 |
Posted By: datonyb
Date Posted: 15 Jan 2018 at 1:13am
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" rel="nofollow - you two should work for sales dept. sensible options for stated needs seem non-important to you both secondly does every post from you have to declare hatred for asrock ? you seem to have issues with your system not everyone does my taichi has been good ,to be fair i dont find the bios any trouble myself but i cant help wonder why someone spends so much time sat here moaning when they could follow thier own advice and send the taichi back and go buy the so aptly named 'HERO' board for themselves ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: datonyb
Date Posted: 15 Jan 2018 at 1:16am
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anyway im a tad too busy to continue to debate these insane suggestions for an entry level requirement with you both,the op can make his own mind up you two can continue to give dubious advice or not enjoy your day ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: Spectre73
Date Posted: 15 Jan 2018 at 1:19am
Everytime I choosed a low-mid tier board I regretted it in the long run and I am building PC's since around 1990 (my user name may be a hint ).While I agree that the next generation will may be have a lower TDP my points still stand. Top of the line boards receive the most updates and optimizations (sadly ASRock is not on top of their game, but generally that is true). Even if the OP never intends to upgrade the CPU or the GPU I would not settle with a mid-low end board. As I said, others (like you) may have a different view point. I would say, let the OP decide with the arguments given.
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Posted By: Spectre73
Date Posted: 15 Jan 2018 at 1:22am
You are very keen on insulting other posters when they do not share your opinion. The taichi is better built than the C6H but UEFI support is lacking. In no way did I trash the taichi I would just enjoy faster updates of the firmware. But of course in your black and white view such a diverse viewpoint is out of the question. Have a nice day.
------------- ASRock x370 Taichi (L4.72), R5 1600x, 32 GB G.Skill F4-3200C14-16GTZSW, RX Vega 64 |
Posted By: zlobster
Date Posted: 15 Jan 2018 at 1:33am
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I bet @smithrock is having fun reading these. Being long-time PC/whatnot builder myself, I can only support @Spectre73 here. You can never go wrong with a decent mobo, if you have the cash, hands down! Heck, if you're switching boards next time you upgrade, you old one will hold a better leftover value than some $50 junk. @datonyb if you allow me an analogy here - imagine you're to build your own house. You have a hefty sum of cash, so that's not the issue. Will you lay down a shoddy foundation the size of a chicken coop, just because you don't need more at the moment? Or you'll put a solid concrete en large, even though some of the rooms will be not used at the moment? There a lot of truths written here. I hope we helped OP with his decision. ------------- 1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB |