AMD Motherboards - asrock x570m pro4: BIOS 5.50 no more W11 shutdown

Print Page | Close Window

asrock x570m pro4: BIOS 5.50 no more W11 shutdown

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=72865
Printed Date: 30 Nov 2024 at 7:26pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: asrock x570m pro4: BIOS 5.50 no more W11 shutdown

Posted By: teq139
Subject: asrock x570m pro4: BIOS 5.50 no more W11 shutdown
Date Posted: 15 Oct 2024 at 12:01am

Hi,

I have been using the asrock x570 pro 4 board with a AMD Ryzen 5 3600 for a couple of year and am very happy with it.

As I am considering upgrading my CPU to a 5700X3D, I've recently updated my BIOS to version 5.50. Everything seems to work fine (with my current/old Ryzen 5 3600) - except that the Windows Shutdown no longer works (i.e., the motherboard does a restart instead of a shutdown). This was not an issue with the old BIOS version (unfortunately I don't know what version I've upgraded from).

Everything else is working flawlessly. Any suggestions if this is a BIOS configuration issue?

Thank you very much,

teq

Replies:

Posted By: teq139
Date Posted: 19 Oct 2024 at 7:55pm

Well, I've downgraded again to from BIOS version 5.50 to 3.60 and the problem has disappeared (Windows shutdown works again).

So this obviously seems to be a bug in 5.50. How / where can I report this and hopefully get it fixed?

Thank you and best regads,

teq