AMD Motherboards - Having trouble with enabling TPM 2.0

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Having trouble with enabling TPM 2.0

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=74106
Printed Date: 27 Nov 2024 at 4:05pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Having trouble with enabling TPM 2.0

Posted By: SlprStim
Subject: Having trouble with enabling TPM 2.0
Date Posted: 24 Oct 2024 at 6:46am

My friend is having trouble with enabling TPM 2.0 or at least having windows recognize it. They're getting the "compatible tpm cannot be found" in tpm.msc, when ftpm amd thing is on in their bios with secure boot and GPT disk. Secure boot is showing as enabled in their system information. One thing i found is that their CPU is a Ryzen 5 2600 pinnacle type CPU and they are on a 2.9 version of their bios which says on the AsRock website that "*ASRock do NOT recommend updating this BIOS if Pinnacle, Raven or Summit Ridge CPU is being used on your system." Would that be the reason of the fault? Should I tell them to downgrade/is that even possible? I was looking at another post on here about pinnacle CPUs on bios versions that don't "recommend" it and it seems they didn't have any problems, but I'm wondering if this would be one of those niche problems that could happen. They are on BIOS Version 2.9 and have a ASROCK B450M Steel Legend board.