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AB350 M pro 4 can't detect nvme!

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=7415
Printed Date: 18 Jul 2025 at 1:09pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: AB350 M pro 4 can't detect nvme!
Posted By: Toffus
Subject: AB350 M pro 4 can't detect nvme!
Date Posted: 24 Jan 2018 at 6:54am
" rel="nofollow - I am really struggling to get my mother board working, there's no way the nvme (mp500 240 gb corsair) gets read by the system, also windows doesn't show me the drive.
I tried to look in the bios and using the method explained in the forum, but it doesn't work.
I have updated the bios to the 4.5...Also, the pc wakes up with key pressure, even if i disabled this function in the bios and the usb ports are always on even when i shut down the pc.
I can't really get out of this situation and it's beginning to be frustrating. Please help me.

Cpu: Ryzen 1300 x
Ram: ballistix 1x8 gb -2400
Nvme(?): mp500 240gb corsair 
gpu: Amd radeon hd 5700



Replies:
Posted By: vazma
Date Posted: 24 Jan 2018 at 6:57am
HI there,

I have this nvme Samsung SSD 960 EVO 250GB (MZ-V6E250BW) and it is recognising it but I have loads of other issues related with boot. Also, I have the same thing with the usb while it is shutdown. I wonder if it is a bug or a feature :)


Posted By: sergenthalo
Date Posted: 24 Jan 2018 at 7:00am
" rel="nofollow - Do you have another drive in the SATA3 port on the motherboard?


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https://valid.x86.fr/561vk5" rel="nofollow">


Posted By: Toffus
Date Posted: 24 Jan 2018 at 7:16am
" rel="nofollow -
Originally posted by sergenthalo sergenthalo wrote:

[URL=][/URL]Do you have another drive in the SATA3 port on the motherboard?

Nope, i have a Toshiba 7200 rpm in the sata1...


Posted By: MisterJ
Date Posted: 24 Jan 2018 at 9:27am
Toffus, what does not work to show the NVMe drive in UEFI/BIOS?  Here is an screenshot of mine.

All my SSDs are in a RAID, so you cannot see the individual drives here, but this should direct you to where to look.  Please post a more complete list of your specifications, including your power supply and Windows version and UEFI/BIOS version.  I suspect the USBs are using 5 Volt standby and there may be a way to disable this but why?  Please look in your Device Manager and see if you have any yellow ! Enjoy, John.

EDIT:  vazma, please open a new thread.


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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD


Posted By: Toffus
Date Posted: 24 Jan 2018 at 4:18pm
Originally posted by MisterJ MisterJ wrote:

Toffus, what does not work to show the NVMe drive in UEFI/BIOS?? Here is an screenshot of mine.

All my SSDs are in a RAID, so you cannot see the individual drives here, but this should direct you to where to look.? Please post a more complete list of your specifications, including your power supply and Windows version and UEFI/BIOS version.? I suspect the USBs are using 5 Volt standby and there may be a way to disable this but why?? Please look in your Device Manager and see if you have any yellow ! Enjoy, John.

EDIT:? vazma, please open a new thread.



There is no clue why the nvme isn't showing up, i can't understand why..
Guess i'll have to buy a nvme to pcie adapter to check if it's the drive to be faulty. Since there are no Yellow ! In my BIOS page..

By the way i am using a thermaltake 730 w, win 10 and the BIOS is 4.50 version.


Posted By: MisterJ
Date Posted: 25 Jan 2018 at 12:20am
Toffus, can you post the same screenshot as I have.  Navigate to the BIOS/UEFI page and push F12 with a FAT formatted USB stick plugged.  Thanks and enjoy, John.

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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD


Posted By: Toffus
Date Posted: 25 Jan 2018 at 1:34am
Originally posted by MisterJ MisterJ wrote:

Toffus, can you post the same screenshot as I have.  Navigate to the BIOS/UEFI page and push F12 with a FAT formatted USB stick plugged.  Thanks and enjoy, John.

Sorry, i was working, here are the screenshots.
https://ibb.co/keA84G" rel="nofollow">
[url=https://ibb.co/ng5xyb][/url


Posted By: MisterJ
Date Posted: 25 Jan 2018 at 4:30am
Thanks, Toffus.  At this point you need to talk to ASRock and/or test your SSD in another system or a known working SSD in your system.  Good lock and enjoy, John.


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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD



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